Ken Fulmer [kenful...@icstechnologysolutions.com]:

> We have a customer that’s using the 4.0.4 version. When we enable call
> forwarding for the user, nothing happens. I perform a capture and see
> the conversation dies between processes on the system.

Worley, Dale R (Dale) wrote:

> You'll have to provide more detail.  (See
> http://www.chiark.greenend.org.uk/~sgtatham/bugs.html for advice on
> this.)
> 
> It would help if you include the capture, preferably one taken using
> sipXecs's trace facility.

Also see 

http://wiki.sipfoundry.org/display/xecsuserV4r2/Forwarding+and+Transferring

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