Thanks for the response. To fix my issue, I had to delete my user and phone accounts, re-create and resent to phones to solve the problem.
I did not have any required permissions applied to dial plans except 900 and international calling. In this case, no changes needed to be made to the existing dial plans or the AC gateways. Hopefully this helps the next person who runs into this issue. Thank You, Austin ________________________________ From: Nikolay Kondratyev [mailto:k...@nstel.ru] Sent: Thursday, April 22, 2010 6:55 AM To: Austin Curry; sipx-users@list.sipfoundry.org Subject: RE: [sipx-users] Outgoing call problem As far as i understand, this is intended behaviour. Proxy Authentication Required message is used to verify that calling user has ehough permissions to make particular call. And both polycom and audiocodes are capable of doing digest authorization. A dialplan rule poses a requirement for the user to have a 'permission'. Check if a user has this permission. Hope this helps. Regards, Nikolay. ________________________________ From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Austin Curry Sent: Wednesday, April 21, 2010 8:42 PM To: sipx-users@list.sipfoundry.org Subject: [sipx-users] Outgoing call problem I have an issue with outbound calling on a system recently upgraded to 4.0.4 When dialing out from any extension, I get a dialtone. A siptrace reveals a 407 Proxy Authentication Required msg. An edited copy of the trace is here: Time: 2010-04-21T15:58:16.242263Z Frame: 130 sipXproxy.xml:11178 Source: xxx.xxxxx.com-SipXProxy Dest: 172.16.85.109:5060 SIP/2.0 407 Proxy Authentication Required From: "OS Work Area" <sip:x...@domain.com>;tag=C19AB8A0-ADA348F9 To: <sip:8752...@domain.com;user=phone>;tag=da257683 Call-Id: 5c109da5-87a69036-4e777...@172.16.85.109 Cseq: 1 INVITE Via: SIP/2.0/UDP 172.16.85.109;branch=z9hG4bKa4b0968b351B5F2C Proxy-Authenticate: Digest realm="domain.com", nonce="49bced4fd662b4f13f2bcef963e3c2084bcf2098" Server: sipXecs/4.0.4 sipXecs/sipXproxy (Linux) Date: Wed, 21 Apr 2010 15:58:16 GMT Content-Length: 0 I am trying to pinpoint why I am getting the error. Phones appear to be registered successfully and can call intenally and to the autoattendant. Outgoing calls do not make it to the gateway. Can someone point me in the right direction? Polycom Phones Audiocodes Gateway Thank You, Austin
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