My experience with these types of things is that you have some sort of bad data somewhere... make sure your extensions are in the proper format (no spaces / no funky characters). Ditto to Auto Attendant entries (I've messed these up before and had it causes all sorts of problems).
Mike -----Original Message----- From: sipx-users-boun...@list.sipfoundry.org [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Graeme Allen Sent: Friday, May 21, 2010 8:45 PM To: sipx-users Subject: [sipx-users] Cannot add new user... Hi All, We are getting a message "An internal error has occurred. Click here to continue." when we try to add a new user. Below are the corresponding entries from the sipxconfig.log. Everything else seems to eb working fine, any ideas what is causing this? Version is "sipXconfig (4.2.0-018575 2010-04-15T00:40:11 ecs-centos5)" "2010-05-22T00:39:32.172000Z":47:JAVA:WARNING:sip.mytelecom.net.au:P1-15 :00000000:RequestExceptionReporter:"Unable to process client request: Exception invoking listener method onOk of component user/NewUser/formActions: Exception invoking listener method commit of component user/NewUser: Failure invoking listener method 'public org.apache.tapestry.IPage org.sipfoundry.sipxconfig.site.user.NewUser.commit(org.apache.tapestry.I RequestCycle)' on $newuser...@3c1[user/NewUser]: docs out of order (-201 < 0 )" org.apache.tapestry.BindingException: Exception invoking listener method onOk of component user/NewUser/formActions: Exception invoking listener method commit of component user/NewUser: Failure invoking listener method 'public org.apache.tapestry.IPage org.sipfoundry.sipxconfig.site.user.NewUser.commit(org.apache.tapestry.I RequestCycle)' on $newuser...@3c1[user/NewUser]: docs out of order (-201 < 0 ) [context:/WEB-INF/common/FormActions.jwc, line 18, column 54] at org.apache.tapestry.binding.ListenerMethodBinding.actionTriggered(Listen erMethodBinding.java:93) at org.apache.tapestry.listener.ListenerInvokerTerminator.invokeListener(Li stenerInvokerTerminator.java:50) at org.sipfoundry.sipxconfig.components.UserExceptionFilter.invokeListener( Unknown Source) at $ListenerInvokerFilter_128bd6dd05c.invokeListener($ListenerInvokerFilter _128bd6dd05c.java) at $ListenerInvoker_128bd6dd05e.invokeListener($ListenerInvoker_128bd6dd05e .java) at $ListenerInvoker_128bd6dce18.invokeListener($ListenerInvoker_128bd6dce18 .java) at org.apache.tapestry.form.AbstractSubmit.handleClick(AbstractSubmit.java: 98) at org.apache.tapestry.form.AbstractSubmit.rewindFormComponent(AbstractSubm it.java:63) at org.apache.tapestry.form.AbstractFormComponent.renderComponent(AbstractF ormComponent.java:90) at org.apache.tapestry.AbstractComponent.render(AbstractComponent.java:724) at org.apache.tapestry.services.impl.DefaultResponseBuilder.render(DefaultR esponseBuilder.java:187) at org.apache.tapestry.AbstractComponent.renderBody(AbstractComponent.java: 538) at org.apache.tapestry.components.IfBean.renderComponent(IfBean.java:94) at org.apache.tapestry.AbstractComponent.render(AbstractComponent.java:724) at org.apache.tapestry.services.impl.DefaultResponseBuilder.render(DefaultR esponseBuilder.java:187) at org.apache.tapestry.BaseComponent.renderComponent(BaseComponent.java:107 ) at org.apache.tapestry.AbstractComponent.render(AbstractComponent.java:724) at org.apache.tapestry.services.impl.DefaultResponseBuilder.render(DefaultR esponseBuilder.java:187) at org.apache.tapestry.AbstractComponent.renderBody(AbstractComponent.java: 538) at org.apache.tapestry.form.FormSupportImpl.rewind(FormSupportImpl.java:624 ) at org.apache.tapestry.form.Form.renderComponent(Form.java:196) at org.apache.tapestry.AbstractComponent.render(AbstractComponent.java:724) at org.apache.tapestry.services.impl.DefaultResponseBuilder.render(DefaultR esponseBuilder.java:187) at org.apache.tapestry.form.Form.rewind(Form.java:269) at org.apache.tapestry.engine.RequestCycle.rewindForm(RequestCycle.java:469 ) at org.apache.tapestry.form.Form.trigger(Form.java:280) at org.apache.tapestry.engine.DirectService.triggerComponent(DirectService. java:166) at org.apache.tapestry.engine.DirectService.service(DirectService.java:142) at $IEngineService_128bd6dceb3.service($IEngineService_128bd6dceb3.java) at org.apache.tapestry.services.impl.EngineServiceOuterProxy.service(Engine ServiceOuterProxy.java:72) at org.apache.tapestry.engine.AbstractEngine.service(AbstractEngine.java:24 1) at org.apache.tapestry.services.impl.InvokeEngineTerminator.service(InvokeE ngineTerminator.java:54) at $WebRequestServicer_128bd6dce6c.service($WebRequestServicer_128bd6dce6c. java) at org.sipfoundry.sipxconfig.site.DiagnosticContextFilter.service(Unknown Source) at $WebRequestServicerFilter_128bd6dce6a.service($WebRequestServicerFilter_ 128bd6dce6a.java) at $WebRequestServicer_128bd6dce6e.service($WebRequestServicer_128bd6dce6e. java) at org.sipfoundry.sipxconfig.site.DiscardSessionFilter.service(Unknown Source) at $WebRequestServicerFilter_128bd6dce68.service($WebRequestServicerFilter_ 128bd6dce68.java) at $WebRequestServicer_128bd6dce6e.service($WebRequestServicer_128bd6dce6e. java) at $WebRequestServicer_128bd6dce64.service($WebRequestServicer_128bd6dce64. java) at org.apache.tapestry.services.impl.WebRequestServicerPipelineBridge.servi ce(WebRequestServicerPipelineBridge.java:61) at $ServletRequestServicer_128bd6dce4a.service($ServletRequestServicer_128b d6dce4a.java) at org.apache.tapestry.request.DecodedRequestInjector.service(DecodedReques tInjector.java:55) at $ServletRequestServicerFilter_128bd6dce46.service($ServletRequestService rFilter_128bd6dce46.java) at $ServletRequestServicer_128bd6dce4c.service($ServletRequestServicer_128b d6dce4c.java) at org.apache.tapestry.multipart.MultipartDecoderFilter.service(MultipartDe coderFilter.java:52) at $ServletRequestServicerFilter_128bd6dce44.service($ServletRequestService rFilter_128bd6dce44.java) at $ServletRequestServicer_128bd6dce4c.service($ServletRequestServicer_128b d6dce4c.java) at org.apache.tapestry.services.impl.SetupRequestEncoding.service(SetupRequ estEncoding.java:53) at $ServletRequestServicerFilter_128bd6dce48.service($ServletRequestService rFilter_128bd6dce48.java) at $ServletRequestServicer_128bd6dce4c.service($ServletRequestServicer_128b d6dce4c.java) at $ServletRequestServicer_128bd6dce3e.service($ServletRequestServicer_128b d6dce3e.java) at org.apache.tapestry.ApplicationServlet.doService(ApplicationServlet.java :126) at org.apache.tapestry.ApplicationServlet.doPost(ApplicationServlet.java:17 1) at javax.servlet.http.HttpServlet.service(HttpServlet.java:616) at javax.servlet.http.HttpServlet.service(HttpServlet.java:689) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427) at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(Web ApplicationHandler.java:832) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(Filt erChainProxy.java:265) at org.acegisecurity.ui.ExceptionTranslationFilter.doFilter(ExceptionTransl ationFilter.java:124) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(Filt erChainProxy.java:275) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessin gFilter.java:271) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(Filt erChainProxy.java:275) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(H ttpSessionContextIntegrationFilter.java:249) at org.acegisecurity.util.FilterChainProxy$VirtualFilterChain.doFilter(Filt erChainProxy.java:275) at org.acegisecurity.util.FilterChainProxy.doFilter(FilterChainProxy.java:1 49) at org.acegisecurity.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java :98) at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(Web ApplicationHandler.java:823) at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationH andler.java:473) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:567) at org.mortbay.http.HttpContext.handle(HttpContext.java:1565) at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationCon text.java:635) at org.mortbay.http.HttpContext.handle(HttpContext.java:1517) at org.mortbay.http.HttpServer.service(HttpServer.java:954) at org.mortbay.http.HttpConnection.service(HttpConnection.java:814) at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981) at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831) at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244 ) at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:357) at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534) Caused by: org.apache.tapestry.BindingException: Exception invoking listener method commit of component user/NewUser: Failure invoking listener method 'public org.apache.tapestry.IPage org.sipfoundry.sipxconfig.site.user.NewUser.commit(org.apache.tapestry.I RequestCycle)' on $newuser...@3c1[user/NewUser]: docs out of order (-201 < 0 ) [context:/WEB-INF/user/NewUser.html, line 20] at org.apache.tapestry.binding.ListenerMethodBinding.actionTriggered(Listen erMethodBinding.java:93) at org.apache.tapestry.listener.ListenerInvokerTerminator.invokeListener(Li stenerInvokerTerminator.java:50) at org.sipfoundry.sipxconfig.components.UserExceptionFilter.invokeListener( Unknown Source) at $ListenerInvokerFilter_128bd6dd05c.invokeListener($ListenerInvokerFilter _128bd6dd05c.java) at $ListenerInvoker_128bd6dd05e.invokeListener($ListenerInvoker_128bd6dd05e .java) at $ListenerInvoker_128bd6dce18.invokeListener($ListenerInvoker_128bd6dce18 .java) at org.sipfoundry.sipxconfig.components.FormActions.apply(Unknown Source) at org.sipfoundry.sipxconfig.components.FormActions.onOk(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.jav a:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor Impl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.tapestry.listener.ListenerMethodInvokerImpl.invokeTargetMetho d(ListenerMethodInvokerImpl.java:276) at org.apache.tapestry.listener.ListenerMethodInvokerImpl.invokeListenerMet hod(ListenerMethodInvokerImpl.java:221) at org.apache.tapestry.listener.ListenerMethodInvokerImpl.searchAndInvoke(L istenerMethodInvokerImpl.java:157) at org.apache.tapestry.listener.ListenerMethodInvokerImpl.invokeListenerMet hod(ListenerMethodInvokerImpl.java:80) at org.apache.tapestry.listener.SyntheticListener.actionTriggered(Synthetic Listener.java:52) at org.apache.tapestry.binding.ListenerMethodBinding.actionTriggered(Listen erMethodBinding.java:77) ... 79 more Caused by: org.apache.hivemind.ApplicationRuntimeException: Failure invoking listener method 'public org.apache.tapestry.IPage org.sipfoundry.sipxconfig.site.user.NewUser.commit(org.apache.tapestry.I RequestCycle)' on $newuser...@3c1[user/NewUser]: docs out of order (-201 < 0 ) [context:/WEB-INF/user/NewUser.page, line 3, column 75] at org.apache.tapestry.listener.ListenerMethodInvokerImpl.invokeListenerMet hod(ListenerMethodInvokerImpl.java:230) at org.apache.tapestry.listener.ListenerMethodInvokerImpl.searchAndInvoke(L istenerMethodInvokerImpl.java:157) at org.apache.tapestry.listener.ListenerMethodInvokerImpl.invokeListenerMet hod(ListenerMethodInvokerImpl.java:80) at org.apache.tapestry.listener.SyntheticListener.actionTriggered(Synthetic Listener.java:52) at org.apache.tapestry.binding.ListenerMethodBinding.actionTriggered(Listen erMethodBinding.java:77) ... 96 more Caused by: java.lang.IllegalStateException: docs out of order (-201 < 0 ) at org.apache.lucene.index.SegmentMerger.appendPostings(SegmentMerger.java: 335) at org.apache.lucene.index.SegmentMerger.mergeTermInfo(SegmentMerger.java:2 98) at org.apache.lucene.index.SegmentMerger.mergeTermInfos(SegmentMerger.java: 272) at org.apache.lucene.index.SegmentMerger.mergeTerms(SegmentMerger.java:236) at org.apache.lucene.index.SegmentMerger.merge(SegmentMerger.java:89) at org.apache.lucene.index.IndexWriter.mergeSegments(IndexWriter.java:709) at org.apache.lucene.index.IndexWriter.mergeSegments(IndexWriter.java:686) at org.apache.lucene.index.IndexWriter.flushRamSegments(IndexWriter.java:65 6) at org.apache.lucene.index.IndexWriter.close(IndexWriter.java:402) at org.sipfoundry.sipxconfig.search.LuceneUtils.closeQuietly(Unknown Source) at org.sipfoundry.sipxconfig.search.FastIndexer.addBean(Unknown Source) at org.sipfoundry.sipxconfig.search.FastIndexer.indexBean(Unknown Source) at org.sipfoundry.sipxconfig.search.IndexingInterceptor.onFlushDirty(Unknow n Source) at org.hibernate.event.def.DefaultFlushEntityEventListener.invokeIntercepto r(DefaultFlushEntityEventListener.java:331) at org.hibernate.event.def.DefaultFlushEntityEventListener.handleIntercepti on(DefaultFlushEntityEventListener.java:308) at org.hibernate.event.def.DefaultFlushEntityEventListener.scheduleUpdate(D efaultFlushEntityEventListener.java:248) at org.hibernate.event.def.DefaultFlushEntityEventListener.onFlushEntity(De faultFlushEntityEventListener.java:128) at org.hibernate.event.def.AbstractFlushingEventListener.flushEntities(Abst ractFlushingEventListener.java:196) at org.hibernate.event.def.AbstractFlushingEventListener.flushEverythingToE xecutions(AbstractFlushingEventListener.java:76) at org.hibernate.event.def.DefaultFlushEventListener.onFlush(DefaultFlushEv entListener.java:26) at org.hibernate.impl.SessionImpl.flush(SessionImpl.java:1001) at org.springframework.orm.hibernate3.HibernateAccessor.flushIfNecessary(Hi bernateAccessor.java:390) at org.springframework.orm.hibernate3.HibernateInterceptor.invoke(Hibernate Interceptor.java:105) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(Ref lectiveMethodInvocation.java:161) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAo pProxy.java:203) at $Proxy5.saveGroup(Unknown Source) at org.sipfoundry.sipxconfig.site.setting.EditGroup.saveGroups(Unknown Source) at org.sipfoundry.sipxconfig.site.user.NewUser.commit(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.jav a:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessor Impl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.tapestry.listener.ListenerMethodInvokerImpl.invokeTargetMetho d(ListenerMethodInvokerImpl.java:276) at org.apache.tapestry.listener.ListenerMethodInvokerImpl.invokeListenerMet hod(ListenerMethodInvokerImpl.java:221) ... 100 more Thanks Graeme...... _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/ _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/