The itsp and the UA are contacting sipx on port 5060? I take it server is not behind nat in this case?
============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: sipx-users-boun...@list.sipfoundry.org <sipx-users-boun...@list.sipfoundry.org> To: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org> Sent: Sun May 23 04:35:58 2010 Subject: [sipx-users] 200 OK rejected by ITSP We are running sipX 4.0.4 in Amazon EC2 Singapore with an ITSP located in Hong Kong. When I place an incoming call to a soft phone, when the soft phone answers, 200 OK propagates back to the ITSP. But it is rejected (thus no OK), the rest of the call times out and fail. See below reply from ITSP ---------- Sven, Our proxy has dropped this "200 OK" as it is not able to retrieve an address from the Record-Route header: repr(e)=ValueError("SipAddress: cannot find name-addr or addr-spec; input='<sip:175.41.131.35:5060;lr;sipXecs-rs=*auth~.*from~ZDVmNDJmNzRhND g0OWNiOTk2YjY5Mz ZhZDY0MjIxMDVv.900_ntap*id~MzIwMTctMQ``!8bb4fd03a18ef243d78130652f1a3979 ;x-sipX-done>'",) tid=('3261', 'z9hG4bKf68db4b26df5665097f7ba27cc3ced5a', ('172.16.19.218', 5061), 'INVITE') As you can see below, we are getting debug information in the Record-Route header we get back from your address: Record-Route: <sip:175.41.131.35:5060;lr;sipXecs-rs=%2Aauth%7E.%2Afrom%7EZDVmNDJmNzRhN Dg0OWNiOTk2YjY5MzZhZDY0MjIxMDVv.900_ntap%2Aid%7EMzIwMTctMQ%60%60%218bb4f d03a18ef243d78130652f1a3979;x-sipX-done <sip:175.41.131.35:5060;lr;sipXecs-rs=%2Aauth%7E.%2Afrom%7EZDVmNDJmNzRhN Dg0OWNiOTk2YjY5MzZhZDY0MjIxMDVv.900_ntap%2Aid%7EMzIwMTctMQ%60%60%218bb4f d03a18ef243d78130652f1a3979;x-sipX-done> > Is it possible to exclude all debug information from the Record-Route header and construct it as: <sip:175.41.131.35:5060;lr <sip:175.41.131.35:5060;lr> > ---------- On another sipX installation we have with exact same setup (different ITSP), the record-route look like: Record-Route: <sip:79.135.125.179;lr=on;did=65c.7d670942> I found an old entry in the archive (four years old), but it had no effect. SIP_PROXY_USE_AUTH_SERVER : DISABLE Regards, Sven Sven Evensen, Technical Support Consultant OnRelay Elizabeth House | 39 York Road, London SE1 7NQ, UK | +44 (0) 207 902 8123 | sven.even...@onrelay.com | <http://www.onrelay.com/> www.onrelay.com <http://www.onrelay.com/> OnRelay in the News: OnRelay Named in Tech Media Invest Top 100 http://www.guardian.co.uk/tech-media-invest-100/top-100 This electronic message transmission contains information from OnRelay, Ltd., that may be confidential or privileged. The information is intended solely for the recipient and use by any other party is not authorised. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information or any attachment, is prohibited. If you have received this electronic transmission in error, please notify us immediately by electronic mail (i...@onrelay.com) and delete this message, along with any attachments, from your computer. Registered in England No 04006093 | Registered Office 1st Floor, 236 Gray's Inn Road, London WC1X 8HL _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
