User lines are numbers:
I did re-try it internally and it appears to be working. Externally is another story - I tried it by dialing 7485 via my cell phone (dialed the whole number - goes to PRI - rings his extension - dialing *787485 simply kills the connection on my cell phone and at both IP endpoints). So I'm inclined to think Josh is correct in that it is a gateway issue. [cid:image001.png@01CB2392.51CC1E00] -----Original Message----- From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] Sent: Wednesday, July 14, 2010 8:18 PM To: Nathaniel Watkins; sipx-users@list.sipfoundry.org Subject: Re: [sipx-users] Directed call pickup? Um I dunno what you mean. The user "line" must be a number. If sipxconfig shows a name all bets are off. What firmware? ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net<mailto:tgrazi...@myitdepartment.net> LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: sipx-users-boun...@list.sipfoundry.org <sipx-users-boun...@list.sipfoundry.org> To: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org> Sent: Wed Jul 14 18:41:18 2010 Subject: [sipx-users] Directed call pickup? I've actually not ever tried this - apparently it's a big deal to be able to answer someone else's phone from your desk :) I was thinking that *78<ext> should answer that call. When I do this - it just kills the call (as in, disconnects the caller and no one gets the call). I thought I read that you must have the extension as the user name - which I do... Is *78 <ext> the correct way to do this? This message and any files transmitted with it are intended only for the individual(s) or entity named. If you are not the intended individual(s) or entity named you are hereby notified that any disclosure, copying, distribution or reliance upon its contents is strictly prohibited. If you have received this in error, please notify the sender, delete the original, and destroy all copies. Email transmissions cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Garrett County Government therefore does not accept any liability for any errors or omissions in the contents of this message, which arise as a result of email transmission. Garrett County Government, 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 www.garrettcounty.org<http://www.garrettcounty.org> _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org<mailto:sipx-users@list.sipfoundry.org> List Archive: http://list.sipfoundry.org/archive/sipx-users Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users sipXecs IP PBX -- http://www.sipfoundry.org/
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