Can you try with a softphone (like xlite) to see if that phone properly handles the offer from the provider?
On Mon, Aug 2, 2010 at 6:14 AM, Irena Dolovčak <irena.dolov...@gmail.com>wrote: > There is no STUN involved, i set the static ip instead. > > I have some new information from my provider. They say, the problem is with > the interoperability; they are using asterisk and the problem starts when > sipx sends the ringback tone. their server doesn't register the call for > 10-15 sec and it doesn't open the signal. > or something like this. > when i set the call to go directly to the operator, they sad it was fine, > because there was no ringback tone involved. > > is there a way to get this solved? > > > > On Mon, Aug 2, 2010 at 10:44 AM, Michael Picher <mpic...@gmail.com> wrote: > >> snom 300 should work fine. i don't use them much though. >> >> make sure the internet calling section is setup properly. find the NAT >> settings and set a static outside IP instead of relying on STUN. >> >> do a packet capture spanning (monitoring) your Internet firewall port and >> see what you see for traffic. this is often the most revealing (and another >> reason i like pfsense.... can do it right from the gui). >> >> Mike >> >> >> On Mon, Aug 2, 2010 at 4:29 AM, Irena Dolovčak >> <irena.dolov...@gmail.com>wrote: >> >>> >>> >>> >>> Mike, thanks for your reply. >>> >>> I have no SIP helpers enabled.. The first thing I do is to turn them >>> off.. >>> >>> So, I have contacted my provider, and they say that their server doesn't >>> send anything when media should be sent. But i'm really not sure if that's >>> their problem.. I think it could be that they don't get all the information >>> they need.. >>> OK, there are "just" 4 things that could be wrong.. How could I eliminate >>> some thing to get closer to the solution of the problem? >>> Either the providers sever, my phone, my firewall or my server. >>> I don't think that the firewall is blocking something.. because the >>> server from my provider doesn't sent anything.. >>> Are there some known issues with Snom 300 phones? >>> >>> >>> On Sat, Jul 31, 2010 at 10:23 AM, Michael Picher <mpic...@gmail.com>wrote: >>> >>>> this is usually the fault of the firewall... >>>> >>>> how the firewall handles outbound NAT can cause problems (specially >>>> outbound port randomization). also, of course as has been said MANY times >>>> on this list, if you have any SIP helpers in the firewall, turn them off... >>>> >>>> if you are still having trouble, try pfSense firewall. >>>> >>>> Mike >>>> >>>> On Fri, Jul 30, 2010 at 3:23 AM, Irena Dolovčak < >>>> irena.dolov...@gmail.com> wrote: >>>> >>>>> oh yes, i forgot to tell.. the snom (on the inside) cannot hear the >>>>> other side talking.. >>>>> >>>>> On Fri, Jul 30, 2010 at 8:50 AM, Irena Dolovčak < >>>>> irena.dolov...@gmail.com> wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> I have sucessfully established an outbound call, but when i make an >>>>>> inbound call, i got just one way audio.. has anybody an idea? >>>>>> >>>>>> here is the configuration: >>>>>> sipx (local Ip is 192.168.1.6); snom phone (192.168.1.10); router >>>>>> (10.160.250.62); thi sip gateway is 10.160.4.146 >>>>>> >>>>>> i changed the media ports to 50000-51000 >>>>>> so i'm really not sure why there is a problem with inbound calls.. i >>>>>> couldn't find a reason.. >>>>>> >>>>>> here are the traces of inbound and outbound calls (on the server) >>>>>> >>>>>> is there something that i didn't see? >>>>>> >>>>>> Thanks, >>>>>> >>>>>> -- >>>>>> Irena Dolovčak >>>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> Irena Dolovčak >>>>> >>>>> _______________________________________________ >>>>> sipx-users mailing list >>>>> sipx-users@list.sipfoundry.org >>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>> >>>> >>>> >>>> >>>> -- >>>> There are 10 kinds of people in this world, those who understand binary >>>> and those who don't. >>>> >>>> mpic...@gmail.com >>>> blog: http://www.sipxecs.info >>>> call: sip:mpic...@sipxecs.info <sip%3ampic...@sipxecs.info> >>>> >>> >>> >>> >>> -- >>> Irena Dolovčak >>> >>> >>> >>> -- >>> Irena Dolovčak >>> >>> _______________________________________________ >>> sipx-users mailing list >>> sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> >> >> -- >> There are 10 kinds of people in this world, those who understand binary >> and those who don't. >> >> mpic...@gmail.com >> blog: http://www.sipxecs.info >> call: sip:mpic...@sipxecs.info <sip%3ampic...@sipxecs.info> >> > > > > -- > Irena Dolovčak > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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