Matt, I assumed it was just me that got these.  I guess we just remove
this person.  Is there any way to divert these types of emails to
folks that have access and know how to remove people from list?


---------- Forwarded message ----------
From: Todd Hodgen <thod...@verizon.net>
Date: Wed, Aug 11, 2010 at 11:58 AM
Subject: [sipx-users] FW: failure notice
To: sipx-users@list.sipfoundry.org


I’m assuming everyone is getting this email on all of their messages
to the sipx-users group.  If so, can we remove this address as a
nuisance?  It’s been going on for a week.



From: mailer-dae...@bjtu.edu.cn [mailto:mailer-dae...@bjtu.edu.cn]
Sent: Wednesday, August 11, 2010 8:56 AM
To: thod...@verizon.net
Subject: failure notice



Hi. This is the deliver program at bjtu.edu.cn.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

03211...@bjtu.edu.cn
quota exceed
--- Attachment is a copy of the message.

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03211...@bjtu.edu.cn

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quota exceed
--
[¸½¼þÊÇÄúËù·¢ËÍÐżþµÄÔ­¼þ]

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--- Begin Message ---
You nailed it Tony.   Thanks for the troubleshooting tip.   The trunk was
staying up during the entire message recording, and pressing # did cause the
recording to get written out to file.   It turned out to be supervision on
the trunks.  It was enabled on the Analog side, but not the SIP side.  Once
I turned it on with the SIP side, it started behaving like a good little
sipXecs.

 

Thanks for the help.

 

From: Tony Graziano [mailto:tgrazi...@myitdepartment.net] 
Sent: Tuesday, August 10, 2010 10:56 AM
To: Todd Hodgen
Cc: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Question regarding Audio Codes and Freeswitch
media

 

(I'd like to hear Josh's response to this)

 

A log snippet from the gateway would be good too. It sounds like disconnect
supervision, but does the call show active while you think you are recording
it in the CDR table? If you "think" you are recording it but you get DEAD
SILENCE is one thing. Can you press "#" when done to see if it actually
completes and delivers the voicemail? THEN it is having an  issue with
disco/supervision.

 

A trace might be needed, but if it is something at the gateway only the
gateway would have the more meaningful details.

 

I have a 6 letter solution for this, but its hard to do that now...

 

Josh went through this at a site with some pretty horrible POTS lines, and I
think he worked his way around it by replacing the gateways because nothing
else worked in his instance. Do you know what the LEC is sending for
disconnect? Polarity reversal?

On Tue, Aug 10, 2010 at 1:48 PM, Todd Hodgen <thod...@verizon.net> wrote:

I have an installation that doesn't use a receptionist, and has all calls
from one gateway going through the auto attendant.   On the auto attendant,
straightforward setup, dial one, extension this, dial two, extension this,
or dial by name or extension number.  

 

If a call comes into the auto attendant via their analog gateway, and
selects an option from the menu that rings a phone and then goes to
voicemail, the voicemails are lost.  If the caller simply dials the
extension from the auto attendant, the voicemails are received.   

 

If an internal call dials the auto attendant, selects an option from the
tree, rings the phone and then goes to voicemail the voicemail is received.

 

It seems odd that you hear the voicemail announcement, you record the
message, yet it is not there.  I've looked in the director for various
extensions after leaving these messages and the files are not created.   Is
there a simple disconnect supervision that is missing at the end of the
recording?

 

Gateway is an Audio Codes MP118 FXO.  Running 4.2.1 on sipXecs, running 5.8
on the Audiocodes gateway.

 

I'm assuming a trace will be needed to troubleshoot this, but until that is
completed, has anyone seen this type of behavior?  Any Freeswitch files that
might give a clue as to what this is doing or what is missing to complete
the recording?


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-- 
======================
Tony Graziano, Manager
Telephone: 434.984.8430
sip: tgrazi...@voice.myitdepartment.net
Fax: 434.984.8431

Email: tgrazi...@myitdepartment.net

LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: helpd...@voice.myitdepartment.net
Fax: 434.984.8427

Helpdesk Contract Customers:
http://www.myitdepartmentnet/gethelp/
<http://www.myitdepartment.net/gethelp/> 

Why do mathematicians always confuse Halloween and Christmas?
Because 31 Oct = 25 Dec.

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