I think it might matter what the softphone is, and the version... I would "try" the AA using the phantom user just to see if the audio works. its not a solution, just a troubleshooting step to determine if the proxy cares or not.
On Wed, Aug 11, 2010 at 4:42 PM, Ujjval Karihaloo <ujj...@simplesignal.com>wrote: > See inline > > > > *From:* Tony Graziano [mailto:tgrazi...@myitdepartment.net] > *Sent:* Wednesday, August 11, 2010 2:37 PM > *To:* Ujjval Karihaloo > *Cc:* sipx-users@list.sipfoundry.org > *Subject:* Re: [sipx-users] SIP Trunk --> AA--> SIP trunk call flow > > > > What you are describing is a hairpinned call. You should provide a siptrace > of the call with the proxy at debug as a minimum. > > > > > > You should also describe your environment... > > what kind of phone/ua (firmware software version might be relevant), > whether the UA or sipx is behind a nat or if the user is remote, and how you > connect to the siptrunk... > > Calling from PSTN and going out to PSTN. No UAs involved SIPx not behind > NAT. SIP trunk is registered and normal outbound calls from a Sofphone > registered to sipX and calling out the SIP trunk works. > > > > PSTNà ITSP (me)à SIP Trunk to sipXà sipX > > > > sipXà SIP trunk à ITSPàPSTN > > > > > > > > I would also be curious to know if you created a phantom user (user with no > phone) and set the account to forward all the time to one of the cell phones > and changed the AA to point that option to the phantom user, whether or not > you have audio. > > No Phantom user…Just the Default AA in the Systemà Dial Plan is using an > AA with option 1 going to a PSTN number and option 2 going to a second PSTN > number. > > On Wed, Aug 11, 2010 at 4:25 PM, Ujjval Karihaloo <ujj...@simplesignal.com> > wrote: > > I have a call coming in via a Sip trunk to an extension assigned to an AA. > > > > AA plays the prompts user to dial 1 or 2… > > > In either case I send the call back out over the SIP trunk to a Cell PSTN > number. The call connects but I have no Audio either way. > > > > Which Logs should I collect and provide to the group? > > > > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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