Did you change the registration interval in the phone? ============================ Tony Graziano, Manager Telephone: 434.984.8430 Fax: 434.984.8431
Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ ----- Original Message ----- From: Ali Nebi <an...@iguanait.com> To: Tony Graziano <tgrazi...@myitdepartment.net> Cc: sipx-users@list.sipfoundry.org <sipx-users@list.sipfoundry.org> Sent: Thu Aug 12 04:05:36 2010 Subject: Re: [sipx-users] Registration expiration and registration problems. We updated the phone to the the latest version but we sill have the same problem. Did you have time to look at the trace? On Wed, 2010-08-11 at 08:35 -0400, Tony Graziano wrote: > There is an even newer one. Such is the case with snom, whether good > or bad... > > http://wiki.snom.com/Snom_m9/Documentation/Online_Manual#Firmware_Update > > On Wed, Aug 11, 2010 at 8:30 AM, Ali Nebi <an...@iguanait.com> wrote: > Thanks, i checked this page, but i will check it again to see > if i > missed something. > > In status page of the phone web interface i see this, it looks > that this > is the firmware version: > > VersionSIP=9.1.70 DCM=GLOBALNETFTCL14N20100611,JUL 01 2009 > > > On Wed, 2010-08-11 at 08:10 -0400, Tony Graziano wrote: > > I wrote the original wiki page on the m3, which snom oem's > from > > another manufacturer with their own "version" of firmware. > > > > > > I have not experienced this issue with my m3's, ever. > > > > > > I assume the m9 is "not that much different" from the m3. > > > > > > Please refer to the wiki > > page: > http://wiki.sipfoundry.org/display/xecsuser/Configuring+Snom > +M3 > > +Wireless+SIP-DECT+Phones > > > > > > and look at the re-registration time (which on the m3 is 600 > seconds), > > and see if you can adjust your upwards. > > > > > > I will look your trace over later today and see if I can > understand > > anything else from it. I am also running 4.2.1 and dont > believe it to > > be re-registering with a different session, so it may have > something > > to do with the snop firmware, which would not be a big > surprise to me, > > because I never got satisfaction out of snom for the bugs I > tried to > > get them to open. Given the phone is oem'd, I somewhat > doubted they > > would be willing to "fix" very much anyway. > > > > > > Also, the version of firmware you are using might be > pertinent. > > > > > > http://wiki.snom.com/Snom_m9/Firmware/Release_Notes > > > > > > The last version, 9.1.63, alludes to fixes for CSeq > problems, however > > that ALL they say about it. > > > > On Wed, Aug 11, 2010 at 7:50 AM, Ali Nebi > <an...@iguanait.com> wrote: > > Hi, > > > > we bought snom m9 some weeks ago and configured it > to connect > > to our sip > > providers. On one of our servers we have installed > Sipxecs > > 4.2.1 version > > and we have configured snom m9 phone to connect to > Sipxecs. > > > > We experience a very strange problem. > > > > 1. Phone register to Sipxecs as the phone is set to > propose > > expiration > > time around 360s. Phone register and we see in sipx > traces and > > logs and > > web interface that the phone is registered. > > 2. When the timer shows around 120s until expiration > time, > > then we see > > that the phone is registering again, but it is > different > > registration > > session not the first one. So now we have 2 > registrations with > > the same > > identity. What happens is that the first > registration expires > > and it > > does not reregister. Then the second session > expiration time > > decrease > > around 120s and phone again creates anothe > registration > > session, and > > previous session expire after 120s (not exactly > 120s) and it > > does not > > reregister also. > > > > This happens all the time for all identities that > connects to > > Sipxecs. > > > > What i see in Sipxecs traces is that phone gets > Registration > > Too Brief > > message. Minimum registration expiration time is > 300s in sipx. > > > > Another thing that i see in sipx is the following > situation: > > > > 1. Phone send registration request with proposal for > > expiration time > > 360s. > > 2. Sipxecs returns "401 Unauthorized" request to the > phone so > > phone can > > register with authentication > > 3. Then phone sends again Register requests, but now > the > > Expires header > > is set to 120s. > > 4. In normal situation Sipxecs should return (200 > OK), but it > > returns > > "423 Registration Too Brief". > > > > I think the whole problems with expiring > registration sessions > > and not > > reregistering happens, because the Expire header is > set > > incorrectly. How > > to fix this? > > > > Or if you think that the reason for this problem is > something > > else, let > > me know what you think. > > > > What is expected: > > > > Phone should create only one registration session > for one > > identity to > > Sipxecs. Phone register successfully, without error > like > > "Registration > > Too Brief" and session does not expire, but the > reregister > > before to > > expire. Phone does not create more than one sessions > to > > Sipxecs for the > > same identity. > > > > I attached a trace from sipregister components. > There you can > > see what > > happens. > > > > Any suggestions how to proceed? > > > > > > Thanks in advanced. > > > > P.S. > > sipXconfig (4.2.1-018932 2010-06-25T10:44:53 > build24) > > 87.xxx.xxx.43 is server where Sipxecs is installed. > > 213.xxx.xxx.151 my public ip address from where i > register. > > mydomain.com is my domain name. > > > > > > _______________________________________________ > > sipx-users mailing list > > sipx-users@list.sipfoundry.org > > List Archive: > http://list.sipfoundry.org/archive/sipx-users/ > > > > > > > > -- > > ====================== > > Tony Graziano, Manager > > Telephone: 434.984.8430 > > sip: tgrazi...@voice.myitdepartment.net > > Fax: 434.984.8431 > > > > Email: tgrazi...@myitdepartment.net > > > > LAN/Telephony/Security and Control Systems Helpdesk: > > Telephone: 434.984.8426 > > sip: helpd...@voice.myitdepartment.net > > Fax: 434.984.8427 > > > > Helpdesk Contract Customers: > > http://www.myitdepartment.net/gethelp/ > > > > Why do mathematicians always confuse Halloween and > Christmas? > > Because 31 Oct = 25 Dec. > > > > > > > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > _______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/
