I think you need to disable the sip alg on the sonicwall. On Wed, Sep 8, 2010 at 10:19 AM, Stiles Watson <wat...@datatek-net.com>wrote:
> That was my initial sipX setup as well (except I had Auth User set equal > to User). > > On the Teliax side under device settings did you do either of the > following? > > - enable DNIS so they send the number instead of the user in the SIP > INVITE? > - enter your pubilc IP > > The reason I ask is because the "User part of INVITE SIP URI is a phone > number" checkbox under the sipX ITSP Account settings defaults to 'enabled', > but unless you enable DNIS on the Teliax side, this is not the case (unless > I'm misunderstanding the something works). > > Firewall: > > I'm using a Sonicwall NSA 240. I have NAT policies which forward ports UDP > 5080, UDP&TCP 5060-5061 & UDP 30000-31000 untranslated to the sipX server > (we're a small shop so everything is running on one server). Are you saying > that the invite actually comes to UDP port 37678? > > > Stiles > > Dave Redmore wrote: > > My settings for the gateway are all default - Under "Configuration", I > defined "Address" as "den.teliax.net" - Under "CallerID" I set the > "Default Caller ID" to my incoming phone number - under "ITSP Account" I > defined "Username" ("Authentication Username" is left blank), "Password" and > checked "Register on Initialization". Everything else is defaulted. > > When I do a packet capture on the WAN port of the pfSense - I see Teliax > sending me OPTION pings to the NAT'd port number (37678 in this case). When > I look at the State table I see active states from sipX:5080 -> > pfSense:37678 -> den.teliax.net:5060. Incoming Invite is to the external > port (37678). > > So, it looks like FreeSwitch on Teliax end is doing its NAT compensation > magic and pfSense is staying out of the way. > > Interestingly, when I looked at the packet capture and state tables - in > addition to the connection from sipXbridge on port 5080 - there is also a > connection maintained from sipXecs on port 5060 (which in this case is being > NAT'd to port 5041). So, I am getting OPTION pings to port 37678 > (translated to 5080), to which sipXbridge respondes "406 Not Acceptable" and > OPTION pings to port 5041 (translated to 5060) to which sipX responses "200 > Okay". The "Request URI" for the OPTION ping to sipXbridge looks like > "sip:teliaxusername@(Ext. > IP Address):37678;transport=udp;fs_nat=yes". The "Request URI" for the > OPTION ping to sipX looks like "sip:s@(Ext IP Address):5041;fs_nat=yes". > > Dave > > > ----- Original Message ----- > From: "Tony Graziano" > <tgrazi...@myitdepartment.net><tgrazi...@myitdepartment.net> > To: sipx-users@list.sipfoundry.org > Sent: Tuesday, September 7, 2010 6:20:04 PM GMT -06:00 US/Canada Central > Subject: Re: [sipx-users] Call drops after 1 min & 29 secs > > Then it would be good to have a template for them. Can you detail an > example > of your gateway? Are they sending on port 5080? What did you have to do to > get them to send on port 5080? > ============================ > Tony Graziano, Manager > Telephone: 434.984.8430 > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > ----- Original Message ----- > From: sipx-users-boun...@list.sipfoundry.org > <sipx-users-boun...@list.sipfoundry.org><sipx-users-boun...@list.sipfoundry.org> > To: Discussion list for users of sipXecs software > <sipx-users@list.sipfoundry.org> <sipx-users@list.sipfoundry.org> > Sent: Tue Sep 07 19:17:14 2010 > Subject: Re: [sipx-users] Call drops after 1 min & 29 secs > > I can report that I have 4.2.1 installed and working very nicely with > Teliax. I have configured a gateway using very "plain vanilla" settings and > it worked pretty much "right out of the box". Incoming calls and outgoing. > MOH and transfers all seem to work fine. I currently have a Grandstream > GXP-2020 and Polycom 301 on that system for testing/evaluation and will > probably put it into "production" in the next day or two. I have sipX > sitting behind a pfSense firewall. I am using the Denver proxy for incoming > calls and outgoing route to their Chicago proxy. > > > I am limited in choices for ITSPs that can provide local DIDs and have been > working with Teliax for about 4-5 years. I personally find them to be > pretty > good and a decent value when using the PAYG services. > > > Dave > > ----- Original Message ----- > From: "Tony Graziano" > <tgrazi...@myitdepartment.net><tgrazi...@myitdepartment.net> > To: "Discussion list for users of sipXecs software" > <sipx-users@list.sipfoundry.org> <sipx-users@list.sipfoundry.org> > Sent: Tuesday, September 7, 2010 5:40:35 PM GMT -06:00 US/Canada Central > Subject: Re: [sipx-users] Call drops after 1 min & 29 secs > > That still references using port 5060 and ip authentication. He would need > to ensure they support using the public IP at port 5080. It sounds like he > may have to get them to do that for him manually. > > > On Tue, Sep 7, 2010 at 6:29 PM, Todd Hodgen < thod...@verizon.net > wrote: > > > > > > > There have been some discussions about this ITSP on the list in the past. > > > > I did find this one. > > http://forum.sipfoundry.org/index.php?t=msg&goto=44468&S=9a2fe924342a700db212b8481e97cc22#msg_44468 > > > > Not sure if this fixes your problems, but it does reference a dashboard > that > you may want to access for some configuration options. I’d search more of > the archives as well for people that have referenced this ITSP and have > successfully gotten it working. > > > > > From: sipx-users-boun...@list.sipfoundry.org [mailto: > sipx-users-boun...@list.sipfoundry.org ] On Behalf Of Tony Graziano > Sent: Tuesday, September 07, 2010 3:16 PM > > To: Discussion list for users of sipXecs software > > Subject: Re: [sipx-users] Call drops after 1 min & 29 secs > > > > > > If your firewall has a packet capture facility, you can do a pcap on the > WAN > interface and see what they are sending. > > > > > > > > > I would suspect if anyone has a working teliax config they will share it. > > > On Tue, Sep 7, 2010 at 6:15 PM, Tony Graziano < > tgrazi...@myitdepartment.net > > wrote: > > I think unless you are wed to them, it would be easier to switch to a > "normal" provider. Supported providers in the templates usually take 5 > minutes to setup. I HOPE your firewall is doing manual versus automatic > NAT. > > > > > > I looked at Teliax and they seem "residentially" focused, and really > expensive for business plans. > > > > > > > On Tue, Sep 7, 2010 at 6:12 PM, Stiles Watson < wat...@datatek-net.com > > wrote: > > > Unfortunately, there is no way in the Teliax portal to even see if you are > registered, much less what port. > > The reason I had 5060 forwarded to sipx was this was how I had Trixbox CE > setup and working. There is nothing in my Teliax setup which I changed to > force 5060. > > Thanks for the pdf. With the exception of the SIP port, I think I have > everything setup correctly. I changed my NAT rules to forward 5080 instead > of 5060 and the call acted exactly the same. > > I've also asked Teliax if they have config info for sipX and they said no, > but many are using the two together successfully. Here is their exact > response: > > "We do not have a have a configuration for them. However, I know that many > customers have used SIPXECS without a problem. The main information you > need > is the username, secret, and host that you are registering to." > > I've asked them what port they are sending the INVITE on and am waiting on > a > response. > > Any other suggestions/thoughts? > > Stiles > > Tony Graziano wrote: > > > > It means they are not acking the call. I suspect this is because sipxbridge > may not be involved in the call, and only sipxproxy is, which would be > problematic for a lot of call scenarios (like transfers). > > > > > > > I'm confused though, because it seems you are breaking "rule #1" when using > sipxbridge... you are having the calls sent to port 5060 instead of 5080. > > > > > > When you register with teliax, can you see on their portal what port you > are > registering on? Can you confirm they are sending to you on a specific port? > If so, what port? > > > > > > You should peek at this: > > > > > > > http://blog.myitdepartment.net/wp-content/uploads/2009/11/Call-Setup-Example-sipXecs-through-ITSP1.pdf > > > > > > Somehow I don't believe you are doing it quite like that. > > > > > > > > > On Tue, Sep 7, 2010 at 5:18 PM, Stiles Watson < wat...@datatek-net.com > > wrote: > > > Running > > • sipXecs v 4.2.1 > • ITSP is Teliax > • SIP ports 5060 & 5061 are routed to sipX server > • RTP ports 30000-31000 are routed to sipX server > • Polycom IP 335 hardphone > > > I'm able to place incoming and outgoing calls through Teliax, but calls > consistently drop after 1 min. 29 sec. > > Teliax device config change attempts: > > • Enable DNIS (teliax sends number in sip invite instead of user) > > > > > • result: calls still drop after 1 min. 29 sec., but made call > routing easier via a custom DID! > > • Entered public IP under "Your IP" > > > > • This is optional and resulted in not being able to make inbound > calls (I read in the archives that this is recommended with Teliax - is > there a sipX config change needed to make this work?) > > sipX config for teliax SIP trunk Gateway: > > • Configuration > > > > > • Enabled: yes • Name: teliax > • SBC Route: sipXbridge-1 > • Address: den.teliax.net (this has to match with the proxy > setting > in your teliax account) > • Port: 0 > • Transport protocol: Auto > • Location: all > • Shared: yes > > > • Caller ID > > > > • Default Caller ID: set this to the number from Teliax • > use default for all other settings > > > • Dial Plan > > > > • Enabled and added both Local & Long Distance dial plans to this > gateway > > • ITSP Account > > > > • Username: use teliax username • Authentication Username: > same as Username > • Password: use teliax device password > • Register on init: yes > • ITSP server address: same as Config-->Address above > • Use public address for call setup: yes (I tried both yes and no, > calls completed either way and did not effect disconnect problem) > • Strip private headers: default > • Use default asserted identity: default > • Asserted identity: default > • Use default preferred identity: default > • Preferred identity: default > • User part of INVITE SIP URI is a phone number: NO > • ITSP Registrar Address: default > • ITSP Registrar Port: default > • Registration interval: default > • Session Timer Interval: default > • Method to use for SIP keepalive: Empty SIP message (also tried > None) > • Method to use for RTP keepalive: Replay last sent packet (also > tried None) > • Route by To Header: default > > > Any thoughts as to why the calls would drop after 1 min. 29 sec.? > > Stiles > > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > _______________________________________________ sipx-users mailing list > sipx-users@list.sipfoundry.org List Archive: > http://list.sipfoundry.org/archive/sipx-users/ > > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: tgrazi...@voice.myitdepartment.net > Fax: 434.984.8431 > > Email: tgrazi...@myitdepartment.net > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: helpd...@voice.myitdepartment.net > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > > > _______________________________________________ sipx-users mailing list > sipx-users@list.sipfoundry.org List Archive: > http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > ------------------------------ > > _______________________________________________ > sipx-users mailing listsipx-us...@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.984.8431 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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