Good morning, Is there a way to route inbound calls based on the Caller ID from the inbound call? I've been digging through the Wiki and through history of this discussion group, but I'm coming up empty.
Two examples of how this might be useful would be routing calls from a Customer to that Customer's CSR, or creating a "blacklist" of callers that should be sent directly to voicemail (like the company that calls us every week asking for the serial number of our copier. I can't BELIEVE anyone is still trying to run that scam!) Mike Burden [cid:image002.gif@01CB8FB1.78100410] Lynk Systems, Inc e-mail: m...@lynk.com<mailto:m...@lynk.com> Phone: 616-532-4985
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