Hi Tony,

With an empty setting for voicemail in the web config the profile generated for 
the phone will still have the voicemail settings configured.

My assumption is that since voicemail could be turned off or on for a user 
without their phone's profile be regenerated, it is viewed as better to have 
voicemail permanently configured and have the phone constantly trying to 
subscribe to it, than it is to have voicemail enabled for a user and not have 
their phone subscribed to it.

But since it is two subscription requests every 10 seconds (see below) this can 
add up over a number of phones.

Maybe they can just be ignored and the extra traffic and load is insignificant, 
so I would be very interested in your opinion on this.

Regards,
Andrew Radke

  0.000000 192.168.52.158 -> 192.168.52.31 SIP Request: SUBSCRIBE 
sip:2...@voip.yuruga.com.au
  0.006551 192.168.52.31 -> 192.168.52.158 SIP Status: 401 Unauthorized
  0.013383 192.168.52.158 -> 192.168.52.31 SIP Request: SUBSCRIBE 
sip:2...@voip.yuruga.com.au
  0.018629 192.168.52.31 -> 192.168.52.158 SIP Status: 403 Forbidden
 10.030115 192.168.52.158 -> 192.168.52.31 SIP Request: SUBSCRIBE 
sip:2...@voip.yuruga.com.au
 10.038688 192.168.52.31 -> 192.168.52.158 SIP Status: 401 Unauthorized
 10.053008 192.168.52.158 -> 192.168.52.31 SIP Request: SUBSCRIBE 
sip:2...@voip.yuruga.com.au
 10.059103 192.168.52.31 -> 192.168.52.158 SIP Status: 403 Forbidden
 20.070139 192.168.52.158 -> 192.168.52.31 SIP Request: SUBSCRIBE 
sip:2...@voip.yuruga.com.au
 20.075967 192.168.52.31 -> 192.168.52.158 SIP Status: 401 Unauthorized
 20.082884 192.168.52.158 -> 192.168.52.31 SIP Request: SUBSCRIBE 
sip:2...@voip.yuruga.com.au
 20.088606 192.168.52.31 -> 192.168.52.158 SIP Status: 403 Forbidden

On 03/12/2010, at 9:24 AM, Tony Graziano wrote:

> And why wouldn't you just remove this with a custom group?
> ============================
> Tony Graziano, Manager
> Telephone: 434.984.8430
> Fax: 434.984.8431
> 
> Email: tgrazi...@myitdepartment.net
> 
> LAN/Telephony/Security and Control Systems Helpdesk:
> Telephone: 434.984.8426
> Fax: 434.984.8427
> 
> Helpdesk Contract Customers:
> http://www.myitdepartment.net/gethelp/
> 
> ----- Original Message -----
> From: sipx-users-boun...@list.sipfoundry.org
> <sipx-users-boun...@list.sipfoundry.org>
> To: Discussion list for users of sipXecs software
> <sipx-users@list.sipfoundry.org>
> Sent: Thu Dec 02 18:16:03 2010
> Subject: Re: [sipx-users] remove voicemail setting from extensions
> thatdon't     havevoicemail
> 
> Hi Todd,
> 
> I could disable it in the phone but it would be reset after the phone next
> resyncs.
> 
> I'd be happy to have a look at adding support for it as I would like to add
> a couple of other fixes that I created tickets for. I don't have any
> experience with java and very little with xml but most of it seems pretty
> obvious. I take it this would need a bit of java to make the decision as to
> whether to add the voicemail config or not though. I'm happy to look at it
> if someone can point me in the right direction.
> 
> Regards,
> Andrew Radke
> 
> On 02/12/2010, at 4:01 AM, Todd Hodgen wrote:
> 
>> Andrew,
>> 
>> I think the issue you will have then is that the template for that phone
>> was probably built by someone and donated to the open source project.
>> You may have to go into one of the phones and find a way to manually
>> disable it until someone creates an updated template for that model phone.
>> 
>> The difficulty, is that unless someone has a commercial interest in
>> supporting that phone, or uses it extensively in their organization, it
>> probably will be a while before it gets corrected.  It’s one of the
>> reasons that phone isn’t real popular with this system – it’s just not
>> supported well.
>> 
>> Is there a GUI you can go into to make adjustments on that phone?
>> 
>> Others may respond that use it, there are a few on the list that chat
>> about it occasionally.
>> 
>> From: Andrew Radke [mailto:andrew.ra...@yuruga.com.au]
>> Sent: Wednesday, December 01, 2010 12:18 AM
>> To: thod...@frontier.com; Discussion list for users of sipXecs software
>> Subject: Re: [sipx-users] remove voicemail setting from extensions that
>> don't have voicemail
>> 
>> Hi Todd,
>> 
>> The problem is not with user permissions but rather that the configs
>> generated for the phones still contain a subscribtion for voicemail, even
>> for users that dont have it. The phones then constantly try to subscribe
>> to voicemail because they are getting an error. Since the phone doesn't
>> know that the error isn't temporary it should keep retrying if it is
>> configured for voicemail.
>> 
>> So I would like to remove voicemail from the configs for appropriate
>> users.
>> 
>> Regards,
>> Andrew Radke
>> Yuruga Nursery Pty Ltd
>> Clonal Solutions Australia Pty Ltd
>> PO Box 220
>> Walkamin Qld 4872
>> Phone: (07) 4093 3826
>> Fax: (07) 4093 3869
>> Email: andrew.ra...@yuruga.com.au
>> Web: www.yuruga.com.au
>> 
>> On 01/12/2010, at 4:46 PM, "Todd Hodgen" <thod...@frontier.com> wrote:
>> 
>> Check User/Permission    untick the Voicemail option.    You can do it
>> through group settings as well if they are in a group.
>> 
>> From: sipx-users-boun...@list.sipfoundry.org
>> [mailto:sipx-users-boun...@list.sipfoundry.org] On Behalf Of Andrew Radke
>> Sent: Tuesday, November 30, 2010 9:10 PM
>> To: sipx-users@list.sipfoundry.org
>> Subject: [sipx-users] remove voicemail setting from extensions that don't
>> have voicemail
>> 
>> Hi all,
>> 
>> We have recently moved from sipx 3.10 to 4.2.1 and I must say we are very
>> happy with it all.
>> 
>> One thing I have noticed though is that all our phones (Linksys SPA942s)
>> are being supplied with voicemail settings even when users don't have
>> voicemail permissions (no-one has voicemail in our organisation). It's not
>> a big deal but it does mean the phones are constantly trying to log in to
>> voicemail and being rejected adding network traffic and server load.
>> 
>> Is this something I should log as a bug (Don't configure voicemail for
>> users that don't have voicemail permissions) or am I missing something in
>> my config? The settings in SipX for Mailbox ID and Voice Mail Server are
>> both empty as per the defaults.
>> 
>> Regards,
>> Andrew Radke
>> Yuruga Nursery Pty Ltd
>> Clonal Solutions Australia Pty Ltd
>> PO Box 220
>> Walkamin Qld 4872
>> Phone: (07) 4093 3826
>> Fax: (07) 4093 3869
>> Email: andrew.ra...@yuruga.com.au
>> Web: www.yuruga.com.au
>> 
>> _______________________________________________
>> sipx-users mailing list
>> sipx-users@list.sipfoundry.org
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> _______________________________________________
> sipx-users mailing list
> sipx-users@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
> 

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