4 digit dial plan, can dial AA, then dial ALMOST any other 4 digit extension, user, alias, huntgroup, etc.
HOWEVER, have another AA, called 'conference', with extension 3806. when I dial 3806 from inside, I get our conference AA when I dial that extension from outside (after AA answers), I get 'That extension is invalid'. could this be one of those freeswitch direct transfer problems? why can't I dial an AA from an AA? when I dial the DID, (in as an alias for the AA), the conference AA answers. its only when I dial the main AA that I get 'That extension is invalid' and nothing in CDR. (yes, I have other 4 digit extensions that start with 38 that work.) I did put the extension in as an alias (and surprised it took it) restarted services that it asked to restart, and it didn't help. put in 1806 as an alias (restarted services). dialing 3806 (extension for AA) or 1806 (alias for AA) from inside works. dialing 3806 or 1806 from primary AA does not work. tried 3806#, 1806#, still nothing. tcpdump/wireshark shows the correct digits coming in, but doesn't show it even trying to transfer the call. only thing that worked was to put a dialpad entry in for option 'auto attendent', and that works, from inside and outside. Which means, that any timebased AA differences won't take affect, since you have to explicitly name the AA you are selecting. So, why can't I dial the 'extension' or alias for an AA from an AA? so, remind me how to do a sipx trace? for the call at 09:18 (seems sipxlogs are in GMT) sipregistrar.log: call to 5619995000 (account: 9995000), AA is extension 1000. 2010-12-30T14:18:56.711682Z":89426:SIP:NOTICE:sip.secnap.com:SipRedirectServer-13:B5E73B90:SipRegistrar:"ContactList::add(): [120-ALIAS] SipRedirectorAliasDB added contact for 'sip:5619995...@secnap.com':\n '\"Main Line DID\"<sip:9995...@secnap.com;sipXecs-CallDest=AL>' (contact index 0)" "2010-12-30T14:18:56.712255Z":89427:SIP:NOTICE:sip.secnap.com:SipRedirectServer-13:B5E73B90:SipRegistrar:"ContactList::set(): [999-AUTHROUTER] SipRedirectorAuthRouter modified contact index 0 for 'sip:5619995...@secnap.com':\n was: '\"Main Line DID\"<sip:9995...@secnap.com;sipXecs-CallDest=AL>'\n now is: '\"Main Line DID\"<sip:9995...@secnap.com;sipXecs-CallDest=AL?ROUTE=%3Csip%3Asecnap.com%3Blr%3E>'" "2010-12-30T14:18:56.728448Z":89428:SIP:NOTICE:sip.secnap.com:SipRedirectServer-13:B5E73B90:SipRegistrar:"ContactList::add(): [120-ALIAS] SipRedirectorAliasDB added contact for 'sip:9995...@secnap.com':\n '<sip:1...@secnap.com;sipx-noroute=Voicemail;sipXecs-Call LIAS] SipRedirectorAliasDB added contact for 'sip:9995...@secnap.com':\n '<sip:1...@secnap.com;sipx-noroute=Voicemail;sipXecs-Call;q=1.0' (contact index 0)" "2010-12-30T14:18:56.729327Z":89429:SIP:NOTICE:sip.secnap.com:SipRedirectServer-13:B5E73B90:SipRegistrar:"ContactList::add(): [130-MAPPING] SipRedirectorMapping added contact for 'sip:9995...@secnap.com':\n '<sip:~~vm~9995...@secnap.com;sipXecs-CallDest=VMR>;q=0.1' (contact index 1)" "2010-12-30T14:18:56.729613Z":89430:SIP:NOTICE:sip.secnap.com:SipRedirectServer-13:B5E73B90:SipRegistrar:"ContactList::set(): [999-AUTHROUTER] SipRedirectorAuthRouter modified contact index 0 for 'sip:9995...@secnap.com':\n was: '<sip:1...@secnap.com;sipx-noroute=Voicemail;sipXecs-CallDest=AL?expires=30&X-sipX-Authidentity=%3Csip%3A9995000%40secnap.com%3Bsignature%3D4D1C94D0%253A5148af3f19f5d8eadd15b9d768ac7c5d%3E>;q=1.0'\n now is: '<sip:1...@secnap.com;sipx-noroute=Voicemail;sipXecs-CallDest=AL?expires=30&X-sipX-Authidentity=%3Csip%3A9995000%40secnap.com%3Bsignature%3D4D1C94D0%253A5148af3f19f5d8eadd15b9d768ac7c5d%3E&ROUTE=%3Csip%3Asecnap.com%3Blr%3E>;q=1.0'" "2010-12-30T14:18:56.729739Z":89431:SIP:NOTICE:sip.secnap.com:SipRedirectServer-13:B5E73B90:SipRegistrar:"ContactList::set(): [999-AUTHROUTER] SipRedirectorAuthRouter modified contact index 1 for 'sip:9995...@secnap.com':\n was: '<sip:~~vm~9995...@secnap.com;sipXecs-CallDest=VMR>;q=0.1'\n now is: '<sip:~~vm~9995...@secnap.com;sipXecs-CallDest=VMR?ROUTE=%3Csip%3Asecnap.com%3Blr%3E>;q=0.1'" "2010-12-30T14:18:56.746662Z":89432:SIP:NOTICE:sip.secnap.com:SipRedirectServer-13:B5E73B90:SipRegistrar:"ContactList::add(): [130-MAPPING] SipRedirectorMapping added contact for 'sip:1...@secnap.com;sipx-noroute=Voicemail':\n '<sip:i...@10.72.0.2:15060;action=autoattendant;schedule_id=aa_7;locale=en;sipXecs-CallDest=AA>' (contact index 0)" "2010-12-30T14:18:56.746894Z":89433:SIP:NOTICE:sip.secnap.com:SipRedirectServer-13:B5E73B90:SipRegistrar:"ContactList::set(): [999-AUTHROUTER] SipRedirectorAuthRouter modified contact index 0 for 'sip:1...@secnap.com;sipx-noroute=Voicemail':\n was: '<sip:i...@10.72.0.2:15060;action=autoattendant;schedule_id=aa_7;locale=en;sipXecs-CallDest=AA>'\n now is: '<sip:i...@10.72.0.2:15060;action=autoattendant;schedule_id=aa_7;locale=en;sipXecs-CallDest=AA?ROUTE=%3Csip%3Asecnap.com%3Blr%3E>'" sipxivr.log: "2010-12-30T14:18:56.773000Z":40286:sipXivr:INFO:sip.secnap.com:Thread-1263:00000000:sipxivr:"SipXivr::run Accepting call-id SDrcghd01-2261852c86c80dd27e07869c0f2a76c0-v3000i1.0 from 5613024...@4.55.34.48 to i...@10.72.0.2:15060" "2010-12-30T14:18:56.798000Z":40287:sipXivr:INFO:sip.secnap.com:Thread-1263:00000000:sipxivr:"Attendant::run Attendant determined from schedule aa_7" "2010-12-30T14:18:56.798000Z":40288:sipXivr:INFO:sip.secnap.com:Thread-1263:00000000:sipxivr:"Schedule::getAttendant Using regular hours AutoAttendant as Thu 09:18 is regular hours" "2010-12-30T14:18:56.798000Z":40289:sipXivr:INFO:sip.secnap.com:Thread-1263:00000000:sipxivr:"Attendant::run Attendant operator selected" "2010-12-30T14:18:57.827000Z":40290:sipXivr:INFO:sip.secnap.com:Thread-1263:00000000:sipxivr:"Attendant::attendant Starting attendant id operator (Work Hours) in locale en" "2010-12-30T14:19:19.810000Z":40291:sipXivr:INFO:sip.secnap.com:Thread-1263:00000000:sipxivr:"Collect::start 4 7000/3000/3000 mask 1234567890ABCD#*i" "2010-12-30T14:19:24.868000Z":40292:sipXivr:INFO:sip.secnap.com:Thread-1263:00000000:sipxivr:"Attendant::attendant Collected digits=3806" "2010-12-30T14:19:24.868000Z":40293:sipXivr:INFO:sip.secnap.com:Thread-1263:00000000:sipxivr:"Attendant::attendant Extension 3806 is not valid" sipxrelay.log "2010-12-30T14:18:56.681000Z":50284:JAVA:INFO:sip.secnap.com:SslListener0-3:00000000:sipxrelay:"createBridge: sipxbridge:5014153968289915852" "2010-12-30T14:18:56.691000Z":50285:JAVA:INFO:sip.secnap.com:SslListener0-3:00000000:sipxrelay:"setDestination : controllerHande sipxbridge:5014153968289915852 symId sym:9115985913896476399 ipAddress 4.55.34.48 port 54238 keepAliveMethod = NONE keepAliveTime 1000 " "2010-12-30T14:18:56.693000Z":50286:JAVA:INFO:sip.secnap.com:SslListener0-3:00000000:sipxrelay:"resumeSym : sipxbridge:5014153968289915852 symId = sym:9115985913896476399" "2010-12-30T14:18:56.811000Z":50287:JAVA:INFO:sip.secnap.com:SslListener0-3:00000000:sipxrelay:"setDestination : controllerHande sipxbridge:5014153968289915852 symId sym:4714876366768752163 ipAddress 10.72.0.2 port 12174 keepAliveMethod = NONE keepAliveTime 1000 " 915852 symId = sym:4714876366768752163" ______________________________________________________________________ This email has been scanned and certified safe by SpammerTrap(r). 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