According to the message of the customer it happens when playing locally and through GW. I did not test it myself so far but before working on it I wanted to make sure the MoH server does not increase the volume itself.
So I will try with a very silent MoH file and see what happens then. Thanks for your quick answer, tony Regards 2011/2/1 Tony Graziano <tgrazi...@myitdepartment.net> > > > On Tue, Feb 1, 2011 at 2:26 AM, Rene Pankratz > <rene.pankratz.l...@iant.de>wrote: > >> Hello, >> one of our customers complains about MoH that is too loud. >> >> After uploading another file with less volume MoH and restarting services, >> MoH seemed to be as loud as before. Does MoH server increase volume >> automatically? >> >> Regards >> René >> >> -- >> ------------------------------------------------------------------- >> Dipl.-Ing. (FH) René Pankratz >> >> IANT- APPLIED NGN-TECHNOLOGIES >> >> Schlüsselfertige VoIP-Lösungen und mehr... >> >> IANT GmbH >> Salzdahlumer Straße 46/48 >> D-38302 Wolfenbüttel >> Fon: +49/(0)5331/ 900989-450 >> Fax: +49/(0)5331/ 900989-499 >> Internet: www.iant.de >> >> Ust.-IdNr: DE264352710 >> HRB 201710, Amtsgericht Braunschweig >> Geschäftsführer: Prof. Dr.-Ing. Diederich Wermser, Dipl.-Ing. Jan >> Schumacher >> >> IANT is Member of GROUPLINK >> www.grouplink.de >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > As far as I have ever known, MOH via sip really depends on the mastered > volume for the audio source (in this case a file). Unless you are playing > through a physical gateway (FXO or PRI), there is no volume adjustment (i.e. > on a gateway you would adjust the gain, but that would also be for all > audio, not just MOH). > > Does it happen locally (one handset putting another handset on hold), or > just through a gateway or sip trunk? > > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ------------------------------------------------------------------- Dipl.-Ing. (FH) René Pankratz IANT- APPLIED NGN-TECHNOLOGIES Schlüsselfertige VoIP-Lösungen und mehr... IANT GmbH Salzdahlumer Straße 46/48 D-38302 Wolfenbüttel Fon: +49/(0)5331/ 900989-450 Fax: +49/(0)5331/ 900989-499 Internet: www.iant.de Ust.-IdNr: DE264352710 HRB 201710, Amtsgericht Braunschweig Geschäftsführer: Prof. Dr.-Ing. Diederich Wermser, Dipl.-Ing. Jan Schumacher IANT is Member of GROUPLINK www.grouplink.de
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