Running 4.4.0 4/17/2011 build, Polycom 335 (3.2.4 firmware with 4.3.0 bootrom) registered across internet, call in through sipXbridge trunk at voip.ms.
Put call on/off hold 6 times with no problem. Todd, did you test through an Audiocodes, Patton or sipXbridge trunk? Mike On Thu, Apr 21, 2011 at 2:13 AM, Todd Hodgen <thod...@frontier.com> wrote: > I recall this being an issue in the past few months that was discussed. > You might want to search the forum or email archive for this subject. > > > > I use 3.1.3c split, and 3.2.4b split successfully with the 335 and 550 > phones today. I’ve not had this use reported. > > > > Just tried on my system -- placed call on hold 6 times with no issues. > Polycom 650, Firmware 3.1.3C, Sipxecs 4.4.0- 2011-03-02EST12:22:02 swift > > > > *From:* sipx-users-boun...@list.sipfoundry.org [mailto: > sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Paul Curtis > *Sent:* Wednesday, April 20, 2011 7:12 PM > > *To:* Discussion list for users of sipXecs software > *Subject:* Re: [sipx-users] issue with calls on hold with Polycom 335 > > > > I have been having this same issue for weeks with sipxecs 4.4 and Polycom > 330, 335, 560 and 670's. I have been working with polycom on the issue as > it might be a polycom issue. What polycom is saying this the the phones are > not sending the ACK after the MOH thus breaking the whole chain. I have > gone back in firmware to the earliest supported for each device as well as > the newest 3.2.5 SIP and 4.3.0 ROM. Polycom has even got me to customize a > config for 3.3.1f SIP software. Same issue. I also have been working with > Cisco on this issue as it was first noticed in my environment on > inbound/outbound only. But now the issue seems to be between polycoms also. > > > > For me, I can only put people on hold once and then resume. After that, I > can't put them on hold again, transfer, conference or anything else. I > have 225 phones doing this. I don't know if this was an issue in 4.2.1. > > > > The one thing I do see in SipX is the codec error in the as soon as I hit > the hold and later come the sipxproxy.log errors. See below. I have set > the system to g711u, g722 with the same results. The SDP looks like they > are correct. Codec's are not conflicting. > > > > My environment is a cisco 2811 gateway to PRI and two SipXecs servers all > with polycom phones. > > > > Are there more having this issue with Polycom? > > > > This is from the freeswitch log. > > > > > > 2011-04-14 14:03:33.608713 [ERR] sofia.c:5135 Codec Error! v=0 > > o=- 1302815009 1302815010 IN IP4 10.1.128.18 > > s=Polycom IP Phone > > c=IN IP4 10.1.128.18 > > t=0 0 > > a=sendonly > > m=audio 0 RTP/AVP 9 101 > > a=rtpmap:9 G722/8000 > > a=rtpmap:101 telephone-event/8000 > > > > > > I would see these in the sipxproxy.log file > > > > > > "2011-04-07T19:39:00.095535Z":3278:SIP:ERR:pbx01.uws.edu:SipUserAgent-2:41EBB940:SipXProxy:"SipUserAgent::handleMessage > SIP message timeout expired with no matching transaction" > > > > "2011-04-07T19:39:00.102472Z":3280:NAT:WARNING:pbx01.uws.edu:SipRouter-15:41FBC940:SipXProxy:"'ytXjrZaKNyQjp': > Received unexpected event UpdateRequest while in state 'WaitingForInvite'" > > > > "2011-04-07T19:39:17.401042Z":3358:SIP:WARNING:pbx01.uws.edu:SipClientUdp-12:40F82940:SipXProxy:"SipTransaction::handleChildIncoming > duplicate 2xx response received on UAC for INVITE with no ACK" > > > > -- > Paul Curtis > > > > *From: *"Matthew Kitchin (public/usenet)" <mkitchin.pub...@gmail.com> > *Reply-To: *Discussion list for users of sipXecs software < > sipx-users@list.sipfoundry.org> > *Date: *Wed, 20 Apr 2011 16:13:34 -0500 > *To: *<sipx-users@list.sipfoundry.org> > *Subject: *Re: [sipx-users] issue with calls on hold with Polycom 335 > > > > What codecs (and order of preference) are you using? > What version of Sipx? > > On 4/20/2011 4:02 PM, Paul Stulac wrote: > > I am currently testing sipx with just three phones, 1 polycom soundpoint IP > 335 and 2 Bria softphones. With the polycom every time I put a call on > hold and press the resume softkey I can’t get connected back to the call; > the phone display says “connecting….” and I have to disconnect the call. > With the bria softphones I can put calls on hold and resume them without > issue. Any ideas where I should start looking? > > > > Thanks, > > Paul > > > > > > > > _______________________________________________ > > sipx-users mailing list > > sipx-users@list.sipfoundry.org > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > _______________________________________________ sipx-users mailing list > sipx-users@list.sipfoundry.org List Archive: > http://list.sipfoundry.org/archive/sipx-users/ > ------------------------------ > > No virus found in this message. > Checked by AVG - www.avg.com > Version: 10.0.1209 / Virus Database: 1500/3586 - Release Date: 04/20/11 > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- There are 10 kinds of people in this world, those who understand binary and those who don't. mpic...@gmail.com blog: http://www.sipxecs.info call: sip:mpic...@sipxecs.info
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