Hi Josh,

Thank you for your analysis. Few days ago, I notice buffer overflow in log.
I already closed port 5060 from outside world, only accessible from LAN and
VPN connection only.

R Afifi

On Mon, May 2, 2011 at 10:17 PM, Josh M. Patten <[email protected]>wrote:

>  What you are seeing is likely related to a bug in sipXproxy that would
> basically cause all requests to be ignored if a buffer overflow occurred (I
> think?) which would seem like a system outage, but was actually not. Next
> time this happens try restarting JUST the SIP proxy service. If this fixes
> the issue upgrading to 4.4 should help resolve the issue.
>
>
>
> From my analysis this usually occurs during a DoS attack. Do you have/need
> port 5060 open to the outside world?
>
>
>
> Josh Patten
>
> Brazos County Network Engineer
>
> 979.361.4676
>
>
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Rachmat Afifi
> *Sent:* Sunday, May 01, 2011 8:40 AM
> *To:* Discussion list for users of sipXecs software
> *Subject:* Re: [sipx-users] Services are stopping and not responding after
> few days
>
>
>
> Hi Todd,
>
> Thank you for your input. I notice that I'm not able to call to office
> (calling to PSTN number) - AutoAttendant is not responding. The sipXecs
> connected with Mediant1000 (6 analog lines).
>
> I'll do your suggestion first before restarting all services.
>
> Thanks for your input.
>
> On Sun, May 1, 2011 at 3:09 PM, Todd Hodgen <[email protected]> wrote:
>
> Before restarting all services, try to determine if it is just incoming
> calls, or all calls.  Try calling auto attendant or voicemail.  Are you
> using the Internal Bridge?  If so, I’d try restarting SIP trunks first to
> see if you have failed trunks, rather than a failed PBX.
>
>
>
> If restarting SIP trunks resolves the issue, I would look at your ITSP
> provider and its compatibility with the sipXbridge and the associated
> configuration.
>
>
>
> There is information on the wiki – http://wiki.sipfoundry.org
>
>
>
> I’d do a logrotate (found on wiki) when it is failed, then try a call that
> is failing.   From the Command line, in var/log/sipxpbx I’d run
> merge-logs.   Then, open merged.xlm from /var/log/sipxpbx.  There is a
> sipviewer that can be downloaded – info on the wiki.   This viewer will
> allow you to look at the sip messaging for the failed call, and will
> probably direct you to where the issue is.
>
>
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Rachmat Afifi
> *Sent:* Sunday, May 01, 2011 1:00 AM
> *To:* [email protected]
> *Subject:* [sipx-users] Services are stopping and not responding after few
> days
>
>
>
> Dear all,
>
> Sometimes (2 times now with 7-10 days range interval) I have to restart ALL
> services under System/Server using web based interface because when I try to
> call to our office PSTN number, I do not have response from Auto Attendant.
> After I restart it, it working normally.
>
> Which log file that I should take a look in sipXecs 4.2.1 ?
>
> Sincerely,
>
> R Afifi
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