Mike
On Fri, Jul 1, 2011 at 8:13 AM, Anthony George <t...@zignut.com
<mailto:t...@zignut.com>> wrote:
Yes, that's a possibility, but it also feels like stepping
back a few
years into a key-based PBX. IMO, it should just work like a
*newer*
PBX(Avaya/lucent for example).
Nonetheless, the technical description on what I'm working
towards has
been explained, and the ACD works, to a point.
Although, is there a way to configure the ACD, like the hunt
groups,
to NOT follow the user call forwarding rules?
Anthony C. George
On Fri, Jul 1, 2011 at 5:33 AM, Michael Picher
<mpic...@ezuce.com <mailto:mpic...@ezuce.com>> wrote:
> Why don't you just have those numbers you wish to know that
were dialed ring
> in on different line keys on the phone. Then you know just
by looking at
> which line is ringing what number was dialed. Sure you're
limited by the
> number of keys on your phone but this is one method I've
used in the past to
> get around this.
> Mike
>
> On Thu, Jun 30, 2011 at 11:37 PM, Todd Hodgen
<thod...@frontier.com <mailto:thod...@frontier.com>> wrote:
>>
>> Why could you not assign an extension to each user – which
is their
>> primary extension number, and have DID and other aliases
point to it. Have
>> another number that the hunt group points to. Line 3
rings, its hunt
>> group. Line 1 or 2 ring, it’s a call to your extension.
Pretty simple.
>>
>>
>>
>> From: sipx-users-boun...@list.sipfoundry.org
<mailto:sipx-users-boun...@list.sipfoundry.org>
>> [mailto:sipx-users-boun...@list.sipfoundry.org
<mailto:sipx-users-boun...@list.sipfoundry.org>] On Behalf Of
Aaron Pursell
>> Sent: Thursday, June 30, 2011 1:49 PM
>>
>> To: Discussion list for users of sipXecs software
>> Subject: Re: [sipx-users] Polycom, sipxecs 4.4 and called
id with hunt
>> groups
>>
>>
>>
>> I see what you mean, our issue is a little bit different then.
>> However, that would be helpful to us also, because as we
all have direct
>> lines in, we're also members of the helpdesk group.
>>
>>
>>
>> Aaron Pursell, Sr.
>>
>> Network Systems Administrator
>>
>> Easter Seals - Goodwill, Northern Rocky Mountain
>> 4400 Central Ave
>> Great Falls, Montana 59405
>>
>> (406) 771-3721 <tel:%28406%29%20771-3721>
>> aar...@esgw.org <mailto:aar...@esgw.org>
>>
>> >>> Anthony George <t...@zignut.com
<mailto:t...@zignut.com>> 6/30/2011 2:45 PM >>>
>> Definitely an issue, although more important to us,
anyway, is the
>> ability for the hunt group member to see why their phone
is ringing.
>> Whether it's a personal direct call, a hunt group for Sales, a
>> failover to a hunt group for Tech Support/live answer?
Just some
>> examples. All of these "call types" would be answered
differently.
>>
>> Anthony C. George
>>
>>
>>
>> On Thu, Jun 30, 2011 at 4:39 PM, Aaron Pursell
<aar...@esgw.org <mailto:aar...@esgw.org>> wrote:
>> > I guess my issue with this and I assume Anthony is, in
our case, you
>> > call
>> > the "IT HELPDESK" SIPX shows that your calling an
individual, not the IT
>> > Helpdesk. So at first a lot of our users were confused
because they
>> > called
>> > the IT Helpdesk and they thought they mis-dialed because
it showed up as
>> > a
>> > specific person in the hunt group versus the hunt group.
>> >
>> >
>> > Aaron Pursell, Sr.
>> > Network Systems Administrator
>> > Easter Seals - Goodwill, Northern Rocky Mountain
>> > 4400 Central Ave
>> > Great Falls, Montana 59405
>> >
>> > (406) 771-3721 <tel:%28406%29%20771-3721>
>> > aar...@esgw.org <mailto:aar...@esgw.org>
>> >>>> Michael Picher <mpic...@ezuce.com
<mailto:mpic...@ezuce.com>> 6/30/2011 2:34 PM >>>
>> > it shows the caller, not the callee... this is correct
behavior
>> >
>> > On Thu, Jun 30, 2011 at 4:30 PM, Anthony George
<t...@zignut.com <mailto:t...@zignut.com>> wrote:
>> >>
>> >> I'm trying to setup up hunt groups on a nearly fresh
install of
>> >> sipxecs(from ISO, then yum update on stable). What I'm
trying to
>> >> figure out is if I'm missing something or what. On the
display of,
>> >> say a Polycom 650, should it show the hunt group that
is being called
>> >> on the callee's phone?
>> >> Here's an example:
>> >> Hunt Group "Shop" 7402 includes users 7410,7412,7414.
>> >> If user 7415 calls 7402, shouldn't it show on
(7410,7412,7414) that a
>> >> call is coming in for "Shop" 7402?
>> >> All I'm getting is what looks like just as if 7415 was
calling each
>> >> particular user directly.
>> >>
>> >> Any ideas or documentation?
>> >> Anthony C. George
>> >> _______________________________________________
>> >> sipx-users mailing list
>> >> sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>
>> >> List Archive:
http://list.sipfoundry.org/archive/sipx-users/
>> >
>> >
>> >
>> > --
>> > Michael Picher
>> > eZuce
>> > Director of Technical Services
>> > O.978-296-1005 X2015 <tel:978-296-1005%20X2015>
>> > M.207-956-0262 <tel:207-956-0262>
>> > @mpicher <http://twitter.com/mpicher>
>> > www.ezuce.com <http://www.ezuce.com>
>> >
>> >
>> > _______________________________________________
>> > sipx-users mailing list
>> > sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>
>> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> >
>> _______________________________________________
>> sipx-users mailing list
>> sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>> ________________________________
>>
>> No virus found in this message.
>> Checked by AVG - www.avg.com <http://www.avg.com>
>> Version: 10.0.1388 / Virus Database: 1516/3735 - Release
Date: 06/30/11
>>
>> _______________________________________________
>> sipx-users mailing list
>> sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
>
> --
> Michael Picher
> eZuce
> Director of Technical Services
> O.978-296-1005 X2015 <tel:978-296-1005%20X2015>
> M.207-956-0262 <tel:207-956-0262>
> @mpicher <http://twitter.com/mpicher>
> www.ezuce.com <http://www.ezuce.com>
>
>
> _______________________________________________
> sipx-users mailing list
> sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
_______________________________________________
sipx-users mailing list
sipx-users@list.sipfoundry.org
<mailto:sipx-users@list.sipfoundry.org>
List Archive: http://list.sipfoundry.org/archive/sipx-users/
--
Michael Picher
eZuce
Director of Technical Services
O.978-296-1005 X2015 <tel:978-296-1005%20X2015>
M.207-956-0262 <tel:207-956-0262>
@mpicher <http://twitter.com/mpicher>
www.ezuce.com <http://www.ezuce.com>
_______________________________________________
sipx-users mailing list
sipx-users@list.sipfoundry.org <mailto:sipx-users@list.sipfoundry.org>
List Archive:http://list.sipfoundry.org/archive/sipx-users/
