Thanks. It is difficult to talk about all this and be 100% correct, because what I call RLS is one thing, what polycom supports is what we do, but they also support the attendant.uri, which is not at all the same in the index format or scalability. It also uses TCP instead of UDP. Whew, thats a lot to swallow. What devices support the format that are in the system now and what happens to their ability to use RLS if it changes?
I tried to offer a functional solution, the basic difference is the BLF is used for monitoring only. The EFK is used to park/unpark AND CAN be made as a single button push using an interactive softkey. I have done it and it works. If the call park is allowing multiple calls in the park, it will do this too. Alternately, you can make it "3" pushes to perform a single numeric choice for the call park number (assuming you have no more than 10 call parks and they are all contiguous, i.e., 2500-2509, so the only different number is the last one). "Park", input "1", [ENTER]. 'unPark", input "1", [ENTER]. As I understand the buddy watch thing, it is very limited in its scalability, and perhaps is better adopted by a platform such as 3cx. I might try to be creative in a discussion on how to achieve this in sipx when the park server is based on FS. I don't think choosing the RLS platform system wide to use buddy watching is going to go very far, especially when there are other options out there that are pretty functional (EFK or VOP). I think as long as the user wants it to work like (a single button for all three functions), we can see if that goal can be me, but unless an enhancement request is files, and support for the feature is shown, I don't know how much steam it will gather. On Mon, Aug 8, 2011 at 5:48 PM, Michael Picher <mpic...@ezuce.com> wrote: > I might also recommend you taking a look at Voice Operator Panel as you can > drop calls easily onto park orbits and re-capture them easily... Just a > thought. It isn't free though... > > But, that being said, Tony's correct with his current assessment of the > park orbit situation. > > People will be throwing money away doing anything with park until it's > moved. And... even when it gets moved we need some freeswitch changes to > make things work smoothly. > > Mike > > > On Mon, Aug 8, 2011 at 4:18 PM, Tony Graziano < > tgrazi...@myitdepartment.net> wrote: > >> "Technically Speaking" you are asking for someone to create a function >> that is not possible under the existing park server. You don't want to hear >> that, and I understand. >> >> Until park Server is moved to FS media server, there are no specifications >> written that will do any of what you ask "ether". You don't want to hear >> that either, but it is the current status of the architecture with Call >> Park. >> >> Under the existing Park Server you can: You can use a single EFK on idle >> to pickup a designated park, and another to send an active call to that >> park. The BLF is available, but should only be used as a BLF. You probably >> feel like this has been suggested before to you and it's not what you want. >> >> FACT: It's the "closest" way to technically achieve what you want on a >> Polycom handset in 4.4 or even 4.6. If close is not suitable, then you >> should rethink your requirements. >> >> Until the park server is written to be able to reliably use BLF to connect >> and pickup a call "parked", this is the best and a supportable approach. The >> truth is the current park server "can't" do what you want it to do. Knowing >> this, I (and others) have suggested you look forward to a FS Park Server >> which has not been integrated yet, which makes it a perfect time for you to >> comment, vote, persuade the developers why your enhancement request should >> be included in the design to help it succeed. At this point I have no reason >> to think the Park Server when moved to FS will do what you want it to do, as >> it would be too soon to tell. >> >> Good luck. >> >> On Mon, Aug 8, 2011 at 3:44 PM, Chris Rawlings <cm.rawli...@gmail.com>wrote: >> >>> again everyone keeps takling about Screen Size... what i am looking for >>> is one of the line keys to also be a shared parking lot speed button that >>> parks the call.. lights up... and press the same key to pickup... not where >>> you use EFK to park the call... then see a monitoring key... and then >>> different key to pick... if anyone here has ever used 3cx they have >>> something called shared parking lots... its exactly what i am explaining and >>> very willing to pay for.. i also have customers who are willing to chip in. >>> >>> >>> On Sun, Aug 7, 2011 at 9:49 AM, Matthew Kitchin (usenet/public) < >>> mkitchin.pub...@gmail.com> wrote: >>> >>>> ** Right. They don't have 1 of the hard buttons and the policy forces >>>> you to have all of the ones in the group to remove any of them from the >>>> soft >>>> keys. >>>> ------------------------------ >>>> *From: * Tony Graziano <tgrazi...@myitdepartment.net> >>>> *Date: *Sun, 7 Aug 2011 09:24:26 -0400 >>>> *To: *<mkitchin.pub...@gmail.com>; Discussion list for users of sipXecs >>>> software<sipx-users@list.sipfoundry.org> >>>> *Subject: *Re: [sipx-users] Bounty - Single Button Parking and Parking >>>> Pickupwith BLF >>>> >>>> i dont have a 450 here to test with. but it really means the difference >>>> in screen real estate. ive said enough. >>>> >>>> On Sun, Aug 7, 2011 at 9:14 AM, Matthew Kitchin (usenet/public) < >>>> mkitchin.pub...@gmail.com> wrote: >>>> >>>>> Not on 450s :( >>>>> -----Original Message----- >>>>> From: Tony Graziano <tgrazi...@myitdepartment.net> >>>>> Sender: sipx-users-boun...@list.sipfoundry.org >>>>> Date: Sun, 7 Aug 2011 08:51:27 >>>>> To: Discussion list for users of sipXecs software< >>>>> sipx-users@list.sipfoundry.org> >>>>> Reply-To: Discussion list for users of sipXecs software >>>>> <sipx-users@list.sipfoundry.org> >>>>> Subject: Re: [sipx-users] Bounty - Single Button Parking and Parking >>>>> Pickup >>>>> with BLF >>>>> >>>>> _______________________________________________ >>>>> sipx-users mailing list >>>>> sipx-users@list.sipfoundry.org >>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>> >>>>> _______________________________________________ >>>>> sipx-users mailing list >>>>> sipx-users@list.sipfoundry.org >>>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>>> >>>> >>>> >>>> >>>> -- >>>> ====================== >>>> Tony Graziano, Manager >>>> Telephone: 434.984.8430 >>>> sip: tgrazi...@voice.myitdepartment.net >>>> Fax: 434.326.5325 >>>> >>>> Email: tgrazi...@myitdepartment.net >>>> >>>> LAN/Telephony/Security and Control Systems Helpdesk: >>>> Telephone: 434.984.8426 >>>> sip: helpd...@voice.myitdepartment.net >>>> >>>> Helpdesk Contract Customers: >>>> http://support.myitdepartment.net >>>> >>>> <http://support.myitdepartment.net>Blog: >>>> http://blog.myitdepartment.net >>>> >>>> Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >>>> >>>> Ask about our voip fax services! >>>> >>>> >>>> _______________________________________________ >>>> sipx-users mailing list >>>> sipx-users@list.sipfoundry.org >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>> >>> >>> -- >>> Thank You, >>> Chris Rawlings >>> IT Consultant >>> >>> phone - 610.741.3324 >>> >>> VCP RHCE RHCT MCSE >>> >>> _______________________________________________ >>> sipx-users mailing list >>> sipx-users@list.sipfoundry.org >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> >> >> -- >> ====================== >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: tgrazi...@voice.myitdepartment.net >> Fax: 434.326.5325 >> >> Email: tgrazi...@myitdepartment.net >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: helpd...@voice.myitdepartment.net >> >> Helpdesk Contract Customers: >> http://support.myitdepartment.net >> >> <http://support.myitdepartment.net>Blog: >> http://blog.myitdepartment.net >> >> Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >> >> Ask about our voip fax services! >> >> >> _______________________________________________ >> sipx-users mailing list >> sipx-users@list.sipfoundry.org >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > Michael Picher > eZuce > Director of Technical Services > O.978-296-1005 X2015 > M.207-956-0262 > @mpicher <http://twitter.com/mpicher> > www.ezuce.com > > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.326.5325 Email: tgrazi...@myitdepartment.net LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Contract Customers: http://support.myitdepartment.net <http://support.myitdepartment.net>Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our voip fax services!
_______________________________________________ sipx-users mailing list sipx-users@list.sipfoundry.org List Archive: http://list.sipfoundry.org/archive/sipx-users/
