FWIW: I can populate all buttons, no problemo.
BTW: I need 19 speeddials to fill a 650+BEM, 5 for the 650 buttons and 14
for the BEM.
Paul
Douglas Hubler <dhub...@ezuce.com> wrote on 03-10-2011 16:03:35:
> On Sun, Oct 2, 2011 at 1:38 PM, Becker, Jesse <beck...@sunyulster.edu>
wrote:
> All,
> I recently purchased two Polycom IP Backlit Expansion Modules for
> testing. I have installed on two Polycom IP 650s. However, when
> configuring speed dials, it appears that the last button on the BEM
> never populates. This is the situation on both phones. Each phone
> has one User line associated. I then configured 14 additional speed
> dials and then updates the phones. Everything populated except for
> the last one. Button 14 on the BEM remains blank. No text and
> pushing the button results in no action. I have tried deleting the
> speed dials and re-added. I even switched the ordering. Everything
> populates except for the button 14 on the BEM.
>
> Can you check if the entry is in the speeddial config file in the
> tftproot directory (yes, tftproot is poorly named now that polycom
> uses ftp) file name should be obvious.
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