On Mon, Mar 26, 2012 at 3:34 PM, Shawn Beard <sh...@pennmanor.net> wrote:
> I just unboxed a bunch of Polycom 335 and 550's but they won't
> autoprovision. They all display a 0x20 config error. I can manually create
> profiles and they will register fine. I found the below in my
> sipxprovision.log which points to a cert issue. I did install a new cert
> last week but it's a wildcard cert that we use on other servers. Browsers
> don't report a cert issue and the SSLPoke java tool seems to connect fine.
> I did try importing the ca into the cacerts file using keytool but that
> hasn't fixed the issue

Which CA file?

There's a web interface in admin ui to add CAs.

. Any help would be appreciated.
>
> Thanks
>
> "2012-03-26T19:29:19.001000Z":29::INFO:sipx1.pennmanor.net:SocketListener0-
> 1:00000000:Servlet:"GET /0004f23fef22-sipx-device.cfg  User-Agent:
> FileTransport PolycomSoundPointIP-SPIP_335-UA/3.2.4.0267"
> "2012-03-26T19:29:19.001000Z":30::INFO:sipx1.pennmanor.net:SocketListener0-
> 1:00000000:Servlet:"writeConfigurationResponse -
> /0004f23fef22-sipx-device.cfg"
> "2012-03-26T19:29:19.010000Z":31::ERR:sipx1.pennmanor.net:SocketListener0-1
> :00000000:Servlet:"REST HTTPS GET failed:"
> javax.net.ssl.SSLHandshakeException:
> sun.security.validator.ValidatorException: PKIX path building failed:
> sun.security.provider.certpath.SunCertPathBuilderException: unable to find
> valid certification path to requested target
>  at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
>  at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1697)
>  at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:258)
>  at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:252)
>  at
> sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1
> 165)
>  at
> sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:154)
>  at sun.security.ssl.Handshaker.processLoop(Handshaker.java:610)
>  at sun.security.ssl.Handshaker.process_record(Handshaker.java:546)
>  at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:945)
>  at
> sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1
> 190)
>  at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1217)
>  at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1201)
>  at
> sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:440)
>  at
> sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Abstr
> actDelegateHttpsURLConnection.java:185)
>  at
> sun.net.www.protocol.https.HttpsURLConnectionImpl.connect(HttpsURLConnectio
> nImpl.java:153)
>  at
> org.sipfoundry.sipxprovision.auto.Servlet.writeProfileConfigurationResponse
> (Servlet.java:573)
>  at org.sipfoundry.sipxprovision.auto.Servlet.doGet(Servlet.java:539)
>  at javax.servlet.http.HttpServlet.service(HttpServlet.java:596)
>  at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
>  at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)
>  at
> org.mortbay.jetty.servlet.ServletHandler.dispatch(ServletHandler.java:665)
>  at
> org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:567)
>  at org.mortbay.http.HttpContext.handle(HttpContext.java:1565)
>  at org.mortbay.http.HttpContext.handle(HttpContext.java:1517)
>  at org.mortbay.http.HttpServer.service(HttpServer.java:954)
>  at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)
>  at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)
>  at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)
>  at
> org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)
>  at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:357)
>  at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)
> Caused by: sun.security.validator.ValidatorException: PKIX path building
> failed: sun.security.provider.certpath.SunCertPathBuilderException: unable
> to find valid certification path to requested target
>  at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:324)
>  at
> sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:224)
>  at sun.security.validator.Validator.validate(Validator.java:235)
>  at
> sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:14
> 7)
>  at
> sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerIm
> pl.java:230)
>  at
> sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerIm
> pl.java:270)
>  at
> sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1
> 144)
>  ... 26 more
> Caused by: sun.security.provider.certpath.SunCertPathBuilderException:
> unable to find valid certification path to requested target
>  at
> sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBu
> ilder.java:197)
>  at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:255)
>  at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:319)
>
>
> *****************************************
> Shawn Beard
> Enterprise Systems Engineer
> Penn Manor School District
> www.pennmanor.net <http://www.pennmanor.net/>
> (717)872-9500 x2354
>
>
>
>
>
>>
>
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