actually you are saying there is no logging for the actio using the IVR menu, even in the sipxivr log file? if so, a jira should still be opened showing the erroneous successful "set" from the sipxivr log.
Normally that would happen if the user box has a permissions issue (owner/group or rights) from a manual restore or moving a wav file manually. Since it works in one interface and not the other, it is more likely an internal process. If it does not work via IVR, please provide IVR log with the "success" message and put it in a JIRA. I seem to recall this and thought it had been fixed a while back. Are you on a current version? Have you checked the tracker for this issue? On Wed, Apr 11, 2012 at 8:53 AM, Henry Dogger <h.dog...@telecats.nl> wrote: > Well what I mean is this:**** > > I change using voicemail menu (option 5) then I change voicemail greeting > under option 3. This does not work, no errors are in any logging… I also > notice that the option in the webgui is not changed to what I chose in the > voicemail menu (as it is supposed to be…)**** > > When I change the setting in web gui, it does change my greeting, so no > problems there…. And sipxconfig would not be the place to look for errors I > suppose…**** > > If I could find a error message, I would open a jira with it, but it seems > that there is no error reported, but still I can’t change my voicemail > greeting via the phone.**** > > ** ** > > *From:* sipx-users-boun...@list.sipfoundry.org [mailto: > sipx-users-boun...@list.sipfoundry.org] *On Behalf Of *Tony Graziano > *Sent:* woensdag 11 april 2012 14:43 > > *To:* Discussion list for users of sipXecs software > *Subject:* Re: [sipx-users] voicemail greeting does not change**** > > ** ** > > if it does not change via the webgui, sipxconfig should be throwing and > error in its log. you should capture that error and open a jira with it.** > ** > > ** ** > > /var/log/sipxpbx/sipxconfig.log**** > > On Wed, Apr 11, 2012 at 8:06 AM, Henry Dogger <h.dog...@telecats.nl> > wrote:**** > > But this is strange, since I recorded the new greeting via the sipxecs > voicemail menu….**** > > The setting in the webinterface doesn’t change either.**** > > Strange thing is, when I change the greeting using the web gui, it does > work, but changing via the voicemail menu does not…**** > > _______________________________________________ > sipx-users mailing list > sipx-users@list.sipfoundry.org > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: tgrazi...@voice.myitdepartment.net Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: helpd...@voice.myitdepartment.net Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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