Check the registration status of the phone in the admin UI. Is it
registered? If so, is it registered as NATed (sipXnonat tag not
present in contact)? If it is NATED, can you confirm if OPTIONS
keep-alive is received by the phone occasionally if you sniff the
packets from the phones network?
On 11/28/2012 09:43 AM, Nicholas Drayer wrote:
Hello,
I've got a test system up, everything works super, except inbound
calls: they do go to the IVR, but when I choose an extension, it is
always 'not available'. I can leave a voice message, and the
extension's user can pick retrieve the voicemail.
I can call out just fine.
I'm using last night's 4.6 (problem has existed since I set the system
up about 5 days ago) on RHEL 6.3 - 64 bit.
Maybe related to this is that MoH doesn't seem to work (but I've not
looked into that too much: the bridge and the user have it set though).
I'm guessing it's some NAT related issue in conjunction with Blind
Forwarding. It's on Amazon AWS, I set the security group to all open
I'm not blocking anything incoming or outgoing.
I'm hoping someone can point me to where the look to solve this, I'd
be most grateful!
Thanks,
Nicholas
Nicholas Drayer
Managing Director
Dyrand Systems
T. 604.408.4415 Ext. 319
www.dyrand.com
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