Hi Jan,

What about the Crash Report on full.log? Any ideas on where else should I
be looking?

As shown by the FS_cli output, I can't connect to the openacd node then
comes the hangup.

-
MM


On Fri, Nov 30, 2012 at 5:25 AM, Jan Vincent Liwanag <jvliwa...@ezuce.com>wrote:

> Hi Melcon,
>
> Problem here basically is that openacd didnt restart right during the last
> update. You might have to 'pkill beam' for now. Then do a 'service openacd
> start'.
>
> Sent from my iPhone
>
> On Nov 30, 2012, at 7:52 AM, Melcon Moraes <mel...@gmail.com> wrote:
>
> Not to me. Not sure if it is related. I have attached full.log in debug.
>
>
> As of now, I have the following installed:
>
> openacd-0.9.5-742.g4c27.x86_64
> sipxopenacd-4.6.0-890.ge4ca9.x86_64
>
>
> FS cli shows the following:
>
> 2012-11-29 21:38:27.151069 [DEBUG] switch_ivr_play_say.c:1678 done playing
> file /var/sipxdata/configserver/phone/acd/audio/welcome-saude.wav
> EXECUTE sofia/example.com/5...@uc.voixtel.com.br set(domain_name=
> example.com)
> 2012-11-29 21:38:27.151069 [DEBUG] mod_dptools.c:1281 sofia/
> example.com/5...@uc.voixtel.com.br SET [domain_name]=[example.com]
> EXECUTE 
> sofia/example.com/5...@uc.voixtel.com.brerlang_sendmsg(freeswitch_media_manager
> open...@sip01.example.com inivr dc68ee44-3a7d-11e2-9233-2bb5ec373e80)
> 2012-11-29 21:38:27.151069 [DEBUG] mod_erlang_event.c:1541 Creating new
> listener for sendmsg open...@sip01.example.com
> EXECUTE 
> sofia/example.com/5...@uc.voixtel.com.brerlang(freeswitch_media_manager:!
> open...@sip01.example.com)
> 2012-11-29 21:38:27.151069 [DEBUG] mod_erlang_event.c:1462 enter
> erlang_outbound_function freeswitch_media_manager:!
> open...@sip01.example.com
> 2012-11-29 21:38:27.151069 [DEBUG] mod_erlang_event.c:1468 Creating new
> listener for session
> 2012-11-29 21:38:27.151069 [ERR] mod_erlang_event.c:1210 Error connecting
> to node open...@sip01.example.com (erl_errno=5, errno=0)!
>  2012-11-29 21:38:27.151069 [DEBUG] mod_erlang_event.c:1504 exit
> erlang_outbound_function
> 2012-11-29 21:38:27.151069 [NOTICE] switch_core_state_machine.c:226 sofia/
> example.com/5...@uc.voixtel.com.br has executed the last dialplan
> instruction, hanging up.
>
> Also, I have noticed that any changes I have made in the sipXconfig are
> not deployed to openacd or even the dialplan for FS(when you change a
> Line). I managed to get the settings in place by issuing a Send Profiles on
> the server.
>
>
> Thanks
>
> -
> MM
>
>
> On Thu, Nov 29, 2012 at 6:09 PM, Alan Worstell 
> <aworst...@a-1networks.com>wrote:
>
>> Hello,
>> The updates as of today has fixed the issue, and call routing and
>> distribution is functioning as intended!
>>
>> Thanks,
>>
>> Alan Worstell
>> A1 Networks - Systems Administrator
>> VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
>> (707)570-2021 x204
>> For support issues please email supp...@a-1networks.com or call
>> 707-703-1050
>>
>> On 11/28/12 10:42 PM, Jan Vincent Liwanag wrote:
>> > Trevor,
>> >
>> > Found out what's causing this. Some freeswitch integration files turned
>> out to be missing. Fixing this on the next RPM of openacd.
>> >
>> > Jan Vincent Liwanag
>> > jvliwa...@ezuce.com
>> >
>> >
>> >
>> > On Nov 29, 2012, at 12:19 AM, Alan Worstell <aworst...@a-1networks.com>
>> wrote:
>> >
>> >> On 11/28/12 7:44 AM, Melcon Moraes wrote:
>> >>> Do you really have literally {SERVERNAME} on the output or you just
>> >>> "masked" the server name? You're supposed to have your FQDN in place.
>> >>>
>> >>> -
>> >>> MM
>> >>>
>> >> Hello,
>> >> This is just the masked FQDN of our server.
>> >>
>> >> Regards,
>> >>
>> >> Alan Worstell
>> >> A1 Networks - Systems Administrator
>> >> VTSP, dCAA, LPIC-1, Linux+, CLA, DCTS
>> >> (707)570-2021 x204
>> >> For support issues please email supp...@a-1networks.com or call
>> 707-703-1050
>> >>
>> >>
>> >> _______________________________________________
>> >> sipx-users mailing list
>> >> sipx-users@list.sipfoundry.org
>> >> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>> > _______________________________________________
>> > sipx-users mailing list
>> > sipx-users@list.sipfoundry.org
>> > List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>> _______________________________________________
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>> sipx-users@list.sipfoundry.org
>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>
>
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