On 1 Oct 2010, at 10:21 AM, Karl Dubost wrote:
W3C communications Team,
The W3C WG Home pages have greatly improved in the last few years.
Congratulations.
There is a possible source of frustration for common users of W3C
Web sites, specifically in time where the information is broadcasted
to communities lightly related to W3C core participants.
I was reaching the "Points of Interest (POI) Working Group" home
page [1] with a browser without any cookies and W3C account set this
morning.
=================================
1. Click on "participants" link [2]
2. A modal window is popping-up with login/access
Hi Karl,
Thanks for the heads-up. I've replaced the member-only link with the
public one. For the other general suggestions, I will talk to the
sysfolks and web design folks.
_ Ian
3. If click "Cancel", we receive a page with the following information
"Sorry, Password Required
An account (with a password) is required to view the page that you
requested.
If you don't have one, request a new account.
If you have an account but forgot your password, recover your
password.
In case of trouble with any W3C Web account, please send an email
to [email protected].
If you still have a question, please consult the Webmaster FAQ or
to find the information you are looking for please start on the W3C
Home page or the W3C search page."
=================================
This page is a bit dry in terms of design and doesn't really address
the issue. Requesting an account will not necessary give access to a
Member confidential page.
# Suggestions: different types of UX scenario (not all inclusive)
* Remove the display of Participants from people who do not have the
credentials for viewing it.
* Show the Participants link but with [Member only] when you do not
have Members/Staff credentials. (It will imply a cookie) and just
the link when you have the right credentials
* Create a better design of the error page. Maybe something which is
custom depending on the type of interactions you got. We know people
are coming from a specific URI containing "dbwg". It is then
possible to explain why you need an account and who can get an
account for accessing participants information.
[1] http://www.w3.org/2010/POI/
[2] http://www.w3.org/2000/09/dbwg/details?group=45386
Thanks :)
ps: not urgent.
--
Karl Dubost
Montréal, QC, Canada
http://www.la-grange.net/karl/
--
Ian Jacobs ([email protected]) http://www.w3.org/People/Jacobs/
Tel: +1 718 260 9447
