This is an article from Taxworry regarding Income Tax Refund Solution
Hope u all find it helpful
Tks
Atul Khemka
 
 
Incometax Refund -Solutions to Common Problems

March 8, 2012 
Incometax Refund -Solutions to Common Problems Reviewed
 
IT Refund -9 Common Problems & SolutionsThe frequently asked questions on 
problems associated with income tax refund is explained in question and answer 
form.

Incometax refund problems are faced by many persons.However, this posting is 
related to most common problem associated with refund banker scheme . Incometax 
refund status can be checked online  .These days you can also check the  refund 
failure status.
Before , one jumps to common problem associated with incometax refund, please 
understand that  once your income tax return is processed , the ITD software 
intimate the Cash Management Product department of SBI (CMP SBI) which 
processes processes the refunds and sends the refund intimation to the 
taxpayer.  If the taxpayer has selected mode of refund as ECS (direct credit in 
the bank account of the taxpayer) at the time of submission of income return 
the taxpayer’s bank A/c (at least 10 digits ) and MICR code of bank branch and 
communication address are mandatory .  For persons who have not opted for ECS 
refund will be disbursed by cheque or demand draft.
 
9 Most Common Incometax Refund Problems & Solutions

 If I have shifted my residence whom should I contact for updating my 
correspondence address for receipt of refund? 
The tax payer should contact its A.O and inform about the change in the 
correspondence address.
If my bank account has been closed how will I get refund credit into the 
account? 
In case of change or updation in the bank account number the taxpayer should 
provide the correct account number along with the MICR code where credit is to 
be effected to the I.T.O .
 Whom do I contact if the refund dispatched has not been received? 
The tax payer can contact its local post office with the speed post ref no 
displayed at the NSDL-TIN website
 I have received the physical ECS refund advice and status of refund is “paid” 
on website of refund status track but my account has not been credited. Whom do 
I contact? 
In case credit is not effected in the tax payer account through ECS but the 
income tax refund advice has been received by the taxpayer AND the status shown 
is “paid”- in that case, the tax payer should contact his bank or SBI. You 
should contact SBI at the following address.
Cash Management Product (CMP)
State Bank of India
SBIFAST
31, Mahal Industrial Estate
Off Mahakali Caves Road
Andheri (East)
Mumbai – 400 093.
Phone Number: 18004259760 or email at 
 I have neither received the physical ECS refund advice and status of refund is 
“unpaid” on website track. Whom do I contact? 
The assessee should provide the correct account number and MICR code to 
concerned Assessing officer, where credit is to be effected. The Assessing 
Officer will inform SBI to send a fresh  cheque  of refund to the assessee.
if the date of encashing the cheque for incometax  refund  expires, whom should 
I contact? 
The person should contact their Income Tax  Officer as well as CMP SBI at the 
below address:
Cash Management Product (CMP)
State Bank of India
SBIFAST
31, Mahal Industrial Estate
Off Mahakali Caves Road
Andheri (East)
Mumbai – 400 093.
Phone Number: 18004259760 or email at 
 How do I rectify any mistakes in the name, assessment year, PAN, account 
number printed on the cheque delivered to me?
In case of any mistakes on the  advice / cheque  of refund delivered to you, 
the following should be done:
i) Send the original refund cheque to CMP, State Bank of India at SBIFAST 31, 
Mahal Industrial Estate, Off Mahakali Caves Road, Andheri East, Mumbai – 400 
093, Phone Number: 18004259760, along with a letter informing the mistakes on 
the refund cheque.
ii) Send a copy of the letter along with a copy of the refund cheque to your 
Assessing Officer.
iii) Retain a copy of the letter and refund cheque with you.
If somebody else’s  cheque / advice is delivered to me what should I do? 
You should contact SBI at the following address and return the  cheque / advice 
of refund.
Cash Management Product
State Bank of India
SBIFAST
31, Mahal Industrial Estate,
Off Mahakali Caves Road,
Andheri (East)
Mumbai – 400 093
Phone Number: 18004259760 or email at 
 Whom should I contact for refund related queries? 
For any refund related query the tax payer should contact Aaykar Sampark Kendra 
at 0124 2438000 or email at .
For refund related query/ or any modification in refund record relating to 
Return processed at CPC Bangalore, the CPC may be contacted by the taxpayer on 
1-8004252229 or 080-43456700.
Incometax refund problems  no more now !
 

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