On Mon, 7 Jul 2003 22:43:19 +1000 "Jon Biddell" <[EMAIL PROTECTED]> wrote:
> -=> We use a product called HEAT. We are onto our third > -=> training session on how to use it. They still have not > -=> figured out it is a dog :-( > > We use HEAT over 6 campuses and it is a pile of steaming dog faeces, and > that's being polite - someone was 'hand in glove' with the supplier > which is why we have it.... It seems this field is riven with bad software. I've used Remedy/ARS in a past job, and it was baaad. And I think it's the market leader! Matt -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
