Hi.

We need to document our core processes from an IT point view,
i.e. how IT interacts with the rest of the company, the
services IT provides, what technical structure is there,
the software that is availalble etc.

  1. What do people use to do this?
     (document system??)

  2. Are there any books about this?

  3. Are there any (commerical) utils available?



thanks
Jobst



-- 
When you lose, don't lose the lesson.

             __, Jobst Schmalenbach, Technical Director
   _ _.--'-n_/   Barrett Consulting Group P/L & The Meditation Room P/L      
 -(_)------(_)=  +61 3 9532 7677, POBox 277, Caulfield South, 3162, Australia
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