Replying to my own post, I have found this report:
http://www.levanta.com/linuxstudy/EMA_Levanta-Linux_RR.pdf
Howard Lowndes wrote:
Has anyone got any good pointers handy to IT support ratios that I can
use in a report that I am writing. I recall seeing somewhere mention of
1 IT head to 45 Windows boxen as against 1 IT head to 120 Linux boxen,
but I really could do with a sound citation.
TIA
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Howard.
LANNet Computing Associates - Your Linux people <http://lannetlinux.com>
When you want a computer system that works, just choose Linux;
When you want a computer system that works, just, choose Microsoft.
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