On 28/05/2008 11:53 PM, Michael Still wrote:
Nigel Allen wrote:
A customer has a requirement for outgoing emails to be "auto-filed" as
they are sent.
The idea is that when the send presses "send", a dialog box pops up and
asks them for a customer number.
The customer number will be embedded in a new header which will then be
used to file a copy of the email - not sure how yet - maybe procmail?
This sounds a lot like your customer wants a document management system
to me. I've never used any open source document management systems, but
Alfresco (http://www.alfresco.com/) have been around for a while and
might do what you want.
<smile> - the last thing they need is an EDMS system - they currently
parallel run two of them :)
It really is an email issue.
The problem with document management systems is of course that they
would require your customer to take on a whole management methodology,
which might be more effort than they want...
Mikal
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