Folks -

Hi.  Some of us would be aware that the IDA has just concluded
a tender called for their Standard ICT Operating Environment -
the SOE.  It is worth S$1.5B and to the best of my knowledge,
there are no open source solutions proposed by the 4 consortia.

The Tuesday insert (Digital Life fka Computer Times) has been
singing "praises" about it without, IMHO, any analysis. I raised
that as an issue with the editor and I have been offered a
chance to submit an OpEd.

I am enclosing the OpEd (this is version 2) and I expect to see it
in print this coming Tuesday.  I will post it on my blog on Tuesday
and will include the original version (which they felt was too harsh).

Harish
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Building for the Future

It has to be acknowledged that the IDA does have a good amount
of forward planning in place when they called for the S$1.5 billion
Standard ICT Operating Environment (SOE) project.

The tender specifications (publicly available on www.gebiz.gov.sg)
were silent on the technology choices, letting the four consortia
to respond as they saw fit - and that is a good thing.

We are in a sense re-building and renewing the government IT
infrastructure that must survive the test of time and the vagaries
of technologies.  What is compelling in 2007, might be seen to
be a big mistake in 2017.  We are all aware of the wisdom that
comes from hindsight.  So, what has all of that to do with the SOE?

For all the technology neutrality, the SOE is being proposed on
the back of an non-existent national document format.  A national
document format is a fundamental pre-requisite for building,
manipulating and archiving information within the government and
to a larger extent the whole nation.

Knowing what we know today about the fact that many a times,
we are not able to retrieve electronic documents created using
earlier waves of applications, we have to ensure that this mistake
is not repeated.

Let's consider an analogy.  If there was a call to build a road and
were totally neutral about the measurement schemes, then it is
possible that proposals could come in metric, imperial or some
other proprietary measurement schemes. We know that that is
not the way to build a road or anything else for that matter.

In that light, the basic measurement scheme of any IT project -
SOE or otherwise - is the data format.  If the data format is
not stated upfront - whether open or proprietary - how are we
to assess the value of the proposals?  We have an even bigger
problem here, because data (whether text, numbers, images,
audio, video) needs to be readable long after the applications
that created them have been displaced.  The concept of
document fidelity is extremely fundamental here and no project
can ignore it.

As has been gleamed from the SOE specifications, there is no
stated document fidelity requirements nor indications of how
these documents are to survive applications and be readable
in the future.

Industry intelligence indicates that all the solutions proposed
for the SOE are based on proprietary, non-published document
formats.  This is like the road project being proposed in a
measurement scheme that is only known to the special
measurement tool.  If you loose that tool, or the tool becomes
obsolete, there is no easy way to recover.

If the SOE had stated that, as a nation, we want to be able to
have document fidelity and long term document survivability,
then the solutions could compete on what does the job best.
There is already an internationally approved and recognized
document format called the ISO 26300.  If the SOE had mandated
that all the solutions must ensure compliance with ISO 26300,
then all information gathered during the sunrise and sunset
of the SOE project, will be accessible.

The need for document fidelity is well appreciated by the
Ministry of Defence (who are exempt from the SOE) and have
essentially standardized on ISO 26300 (through their use of
StarOffice and OpenOffice productivity suites).  So, what
would now happen is that government documents will have
at least two different, incompatible formats - one for Mindef
and one for the rest.  Lessons from the tsunami disaster of
2004 in Thailand and the Hurricane Katrina disaster of 2005
in the US where agencies could not exchange data because
of incompatible formats seem to be forgotten.

It is still not too late.  Changes, extensions and clarifications to
the tender specification are still possible before it becomes a
serious problem.

An important benefit of adoption and mandating of ISO 26300
is that the government can easily switch out and use applications
without any concern of document fidelity. Independence from
document format lock-in has to be vigilantly defended.  Do we
need to have to have a Rosetta Stone for document formats?
==================================================

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