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http://finance.yahoo.com/news/sites-shine-light-petty-bribery-173804695.html 


Web Sites Shine Light on Petty Bribery Worldwide
By STEPHANIE STROM | New York Times – Wed, Mar 7, 2012 12:38 PM EST
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The cost of claiming a legitimate income tax refund in Hyderabad, India? 10,000 
rupees.
The going rate to get a child who has already passed the entrance requirements 
into high school in Nairobi, Kenya? 20,000 shillings.
The expense of obtaining a driver’s license after having passed the test in 
Karachi, Pakistan? 3,000 rupees.
Such is the price of what Swati Ramanathan calls “retail corruption,” the sort 
of nickel-and-dime bribery, as opposed to large-scale graft, that infects 
everyday life in so many parts of the world.
Ms. Ramanathan and her husband, Ramesh, along with Sridar Iyengar, set out to 
change all that in August 2010 when they started ipaidabribe.com, a site that 
collects anonymous reports of bribes paid, bribes requested but not paid and 
requests that were expected but not forthcoming.
About 80 percent of the more than 400,000 reports to the site tell stories like 
the ones above of officials and bureaucrats seeking illicit payments to provide 
routine services or process paperwork and forms.
“I was asked to pay a bribe to get a birth certificate for my daughter,” 
someone in Bangalore, India, wrote in to the Web site on Feb. 29, recording 
payment of a 120-rupee bribe in Bangalore. “The guy in charge called it 
‘fees’ ” — except there are no fees charged for birth certificates, Ms. 
Ramanathan said.
Now, similar sites are spreading like kudzu around the globe, vexing petty 
bureaucrats the world over. Ms. Ramanathan said nongovernmental organizations 
and government agencies from at least 17 countries had contacted Janaagraha, 
the nonprofit organization in Bangalore that operates I Paid a Bribe, to ask 
about obtaining the source code and setting up a site of their own.
Last year, the Kingdom of Bhutan’s Anti-Corruption Commission created an online 
form to allow the anonymous reporting of corruption, and a similar site was 
created in Pakistan, ipaidbribe, which estimates that the country’s economy has 
lost some 8.5 trillion rupees, or about $94 billion, over the last four years 
to corruption, tax evasion and weak governance.
“We’re working to create a coalition of I Paid a Bribe groups that would 
perhaps meet annually and share experiences,” Ms. Ramanathan said.
Ben Elers, program director for Transparency International, a nongovernmental 
organization, said social media had given the average person powerful new tools 
to fight endemic corruption. “In the past, we tended to view corruption as this 
huge, monolithic problem that ordinary people couldn’t do anything about,” Mr. 
Elers said. “Now, people have new tools to identify it and demand change.”
Since no names are given on the sites, in part to avoid potential issues of 
libel and defamation, it is impossible to verify the reports, but Mr. Elers and 
others experienced in exposing corruption say many of them ring true.
They are threatening enough that when a rash of similar sites popped up in 
China last summer, the government stamped them out within a couple of weeks, 
contending they had failed to register with the authorities.
They are, however, only a reporting mechanism. “In their own right, they don’t 
change anything,” Mr. Elers said. “The critical thing is that mechanisms are 
developed to turn this online activity into offline change in the real world.”
Antony Ragui is hoping that happens in Kenya, where he started 
an ipaidabribe site in December. The site has gotten about thousands of hits 
since then and recorded about 470 bribery reports. The bribes are as varied as 
payments to make traffic infractions vanish from records and payments for 
admission to schools and for passports and identification documents.
“What if that person who paid a bribe to get a driver’s license because he 
failed his driving test hits your sister or your child?” Mr. Ragui said. “We 
have a huge issue of Somalis paying bribes to get passports and personal 
identity cards to come to Kenya — what if one of them is a terrorist who blows 
something up? The bribes may be small but the consequences may be big for you 
and me.”
His big concern at the moment is how to pay for the site. Unlike the Indian 
site, which has received money from the Omidyar Network and is housed within a 
well-financed nonprofit, the Kenyan I Paid a Bribe thus far is supported by Mr. 
Ragui himself.
Stephen King, the partner who oversees the technology for government 
transparency and accountability at the Omidyar Network, the organization that 
manages the philanthropy of the eBay founder Pierre Omidyar, said 
sustainability was an issue for many such groups.
The Omidyar Network supported Janaagraha to develop I Paid a Bribe, but the Web 
site will have to find a way to sustain itself. “A couple of the organizations 
we’re working with in the area of transparency and accountability have been 
looking at things like microdonations, asking for a nominal amount to help 
cover their costs like a Wikipedia model,” Mr. King said. “There’s also some 
potential for carrying advertising on the sites.”
Another idea, he said, was for such organizations to customize their platforms 
for other groups for a fee.
Mr. Ragui in Kenya is working to develop a system to enable reporting of 
bribery by mobile phone that he hopes to have ready in time for elections later 
this year. The idea is to allow people to report vote-buying in real time that 
will be connected to a map. “It could be really powerful to have real time, 
granular data to analyze how much corruption affects the election,” he said.
“My real goal, though,” he added, “is to change just one government department 
and how it does business.”
That is what happened in Bangalore, where Bhaskar Rao, the transport 
commissioner for the state of Karnataka, used the data collected on I Paid a 
Bribe to push through reforms in the motor vehicle department. Some 20 senior 
officers in the department were “cautioned,” Mr. Rao said, and many others 
received ethics counseling.
Licenses are now applied for online — and last year, Bangalore became home to 
the world’s first automated driving test tracks. Drivers navigate a figure 
eight, demonstrate their ability to parallel park, put their car in reverse and 
perform other tasks over a test of about nine minutes that is monitored by 
electronic sensors.
“It totally eliminated the whims and fancies of the motor vehicle inspectors,” 
Mr. Rao, now inspector general of police for internal security, said in a 
telephone interview. “It is videotaped so everyone can see the results and 
everything is very transparent.”
He said he could not have made the changes without I Paid a Bribe. “It was my 
unofficial spokesman to drive home the message that the public was really upset 
about this corruption,” Mr. Rao said. “It helped me get my colleagues to fall 
in line, and it helped me persuade my superiors that we needed to do this.”
Such concrete evidence of impact is nice, but Mr. King said the sites also were 
likely to have a deterrent effect that was difficult to measure. “As the 
information because more public over time and awareness of such reporting 
grows,” he said, “I suspect those who might have been tempted to engage in this 
type of corruption are less likely to because the risk of being caught is much 
greater.”
David Barboza contributed reporting.

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