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Nice troubleshooting Todd great work. I'm
sure vasu and them will look into it. Chris From: Todd Barber
[mailto:[EMAIL PROTECTED] I wanted to repost this to ensure anyone
else seeing this issue at least knows how to work around it. Vasu,
I apologize for not getting back to you sooner on this issue. I finally got
enough time to play with the units (another wasted 8 hrs) but I have found the
setting that is causing this issue.
The problem is related to the length of the ESSID. We have been using
"Skylink Broadband Internet" as our ESSID since we began deploying
units. As I mentioned in my original post the older version of FW did not
seem to have a problem with this when placing a unit into client bridge
mode.
Once I pinned the problem down to the ESSID length I ran a number of experiments
to verify the exact length that causes the issue. When the ESSID exceeds
23 characters, on an APPO acting as an AP, an APPO in either client bridge or
repeater mode is unable to be administered with the administrator login. This makes it extremely difficult to
actually associate or monitor the unit.
I am happy that I have found the cause of this issue but it does not help my
situation much. I am not really that interested in changing the ESSID on
our deployed APPOs and then having to go to every customer's house and
re-associate them. I would greatly appreciate it if you could duplicate
this behavior and find the root cause. I would also greatly appreciate it
if you could fix the FW bug (I'm assuming this is a FW issue) and roll it
into your next release.
I would also be happy if you would send some free hardware for my lost time and
free troubleshooting J
Please let me know if you are able to duplicate this behavior and if you will
be able to address it. Thanks for your
time. Todd Barber Skylink Broadband Internet [EMAIL PROTECTED] 970-346-1834 -----Original Message----- Hi
Todd. That
should help us if need be have a similar setup, please IP map your network and
send us. Thanks, Vasu -----Original Message----- Vasu,
Yes one of the APPO units is tied to the LAN via switch while the other is connected
directly to a stand alone PC. I don't believe there is any type of
loop.
I have not deployed these units yet so I can reconnect them to our
network. They will be using private IP. What do you suggest would
be the best way for you to connect to them? I can ipmap a public to each
of the units and send you the IPs. Will this work?
Thanks for your quick response. Todd Barber Skylink
Broadband Internet [EMAIL PROTECTED] 970-346-1834 -----Original Message----- Hi
Todd, We
are extremely sorry for the inconvenience caused, Is
it possible for you to have these units accessible by us so that we can login
to the devices and see the problem first hand, the reason being we got back a
few units with such a problem but we are unable to simulate the problem. Can you
just make sure that you are not forming a loop with the access point in AP mode
and the access point in CB mode, because whenever you switch off the access
point in AP mode things work fine? Is
the aPPO as AP connected to the LAN and the aPPO as CB connected to the PC
instead of the LAN, as this is the recommended setup and you should not have
any problems. Please
let us know With
Best Regards, Vasu (sB
Support Team) -----Original Message----- I have been playing with a couple of
APPO units that we have ordered for replacement and expansion. I am
experiencing the following symptoms: Set up one APPO as AP Set up second APPO as If I power the first APPO before
powering the client bridge unit I am unable to log into the client bridge from
either the wireless or the LAN side with the administrator password. I receive the following error
- Can not read the airPoint Pro configuration. Please check the
community password. I can log into the unit with the
user password "public" but it does not display any tabs I am
interested in, like Link quality. The unit shows as associated on the AP
and it passes traffic fine. I just can't manage it. I
can even log into the unit in AP mode and manage it though the client bridge
unit. If I power down the unit in AP mode
then I can log into the client bridge unit without issue. If I then power
up the AP while I am logged in and then try and associate from the site survey
tab it errors with Cannot find Know ESSID. If I shut down the SB AP and log
into the client bridge unit and do site survey I can see my D-Link access
router just fine. I have shut down the D-Link to insure it was not
creating interference with no luck. I have configured the units manually
and with simpleDeploy. I have the latest versions of firmware and
simpleMonitor and simpleNMS. I am unable to get into the units from
simpleNMS also. I am running WinXP on all of the systems I have tried to
log in from. We have a couple of units deployed
on a water tank that behave exactly the same so I am convinced it is not a
hardware issue. When we first started we were going to do a 2.4G backhaul
and these same units worked fine in both wireless bridge and client bridge mode
with older firmware. After a couple of months and at least one FW upgrade
we had our backhaul go down and we were trying to set up a temporary backhaul
with one when we first discovered this issue. That's why I'm
playing with the new units on the ground before deploying them. I have also been experimenting with
the second APPO in repeater mode. It is having the same issues. I
am unable to log into it when the APPO acting as an AP is powered but I have no
problem when it is off. Unfortunately in this mode it doesn't associate
at all. I can never see it from the AP side. I can't pass
traffic and no other unit sees the repeater. Because I can't log in
as Administrator I am unable to associate it or see if there is any link.
Any thoughts or similar experiences
that might give me a clue on which direction to proceed would be greatly
appreciated. I spent about 5 hours messing with these units and am
extremely frustrated at this point. I am convinced my network settings
and which side I try and manage from are correct because I have tried all
possible combinations. The damn things just won't let me log in as
administrator when the AP is powered. Todd Barber Skylink Broadband
Internet [EMAIL PROTECTED] 970-346-1834 Todd Barber Skylink Broadband Internet [EMAIL PROTECTED] 970-346-1834 |
- RE: [smartBridges] APPO issues in Bridging... Todd Barber
- Re: [smartBridges] APPO issues in Bri... Ray
- Re: [smartBridges] APPO issues in... Marlon Schafer \(509-982-2181\)
- RE: [smartBridges] APPO issues in Bridging... phantam
- RE: [smartBridges] APPO issues in Bridging... Jeremy Oswalt
- RE: [smartBridges] APPO issues in Bri... Todd Barber
- RE: [smartBridges] APPO issues in Bri... Todd Barber
- RE: [smartBridges] APPO issues in Bridging... Jeremy Oswalt
- RE: [smartBridges] APPO issues in Bri... Todd Barber
- RE: [smartBridges] APPO issues in Bridging... Todd Barber
- phantam
