Title: RE: RE: [smartBridges] Weird Characters in ESSID and Lossofassociation

Simplemonitor do not have these features, but using simpleNMS can able to see if there is any IP conflict among the SB devices.

 

Seeni, SB support

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of phantam
Sent: Friday, June 27, 2003 9:26 AM
To: '[EMAIL PROTECTED]'
Subject: RE: RE: [smartBridges] Weird Characters in ESSID and Lossofassociation

 

Seeni can we get some sort of logging or alert when theres an ip conflict on the sb's? I mean I use 192.168.0.0/24 but I will change if that's part of my problem but I want to reassure that this may be happening somewhere before I go changing 100 radios.

Chris

-----Original Message-----
From: Scott Damron [mailto:[EMAIL PROTECTED]]
Sent: Thursday, June 26, 2003 1:34 PM
To: [EMAIL PROTECTED]

The new Airbridges are not transparent.

Scott

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of shoffman
Sent: Thursday, June 26, 2003 10:31 AM
To: [EMAIL PROTECTED]
Subject: RE: RE: [smartBridges] Weird Characters in ESSID and
Lossofassociation

 

Alex,

IP conflicts?  Really?

Ok  exploring that concept.  We hard code SB device IP's to
192.168.101.0/24 addresses, and the AP's (Cisco) are on the same subnet
(192.168.101.0/24.  All transparent.  User's systems are using DHCP to a

public IP 68.88.28.0/23.

Where is there an IP conflict?

Scott

 

-----Original Message-----
From: "sB Tech Support" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Date: Fri, 27 Jun 2003 00:01:27 +0800
Subject: RE: RE: [smartBridges] Weird Characters in ESSID and Loss
ofassociation

> I believe it is true but what cause it to happen is a mystery. What I
> can think of possibility is IP conflict between 2 devices and corrupt
> the other one.
>
> It is fine to turn off airBridge together when the PC is turned off.
> But it is all user preference. It doesn't matter anything.
>
> Alex
> sB Tech Support


>
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]] On Behalf Of Sam
> Sent: Thursday, June 26, 2003 3:00 AM
> To: '[EMAIL PROTECTED]'
> Subject: RE: RE: [smartBridges] Weird Characters in ESSID and Loss
> ofassociation
>
>
> Alex,
>
> I know it may seem hard to believe, but this is exactly what is
> happening to my customers. And in three of the four cases I guarantee
> you the customer is not changing the ESSID from logan-wt to the
> gibberish that I
>
> find when I arrive on site. And the fourth person, while I wouldn't
> bet my life on it, I'd bet a considerable amount of money he's not
> changing it either. (When I dropped into a DOS prompt he thought his
> monitor was going
> out since part of the screen turned black). So I am closer to 100%
than
> 99% certain that he's not changing it.
>
>
> One is using Windows 95 (I know...supposedly not supported but it does

> work. I have three customers using it, and the other two are fine, but

> going off a different AP. The simplemonitor software won't run on it,
> but the airbridge works with it.) So I know she's not changing the
> ESSID. I set it for her using my laptop. The firmware is 1.50.
>
> One is using Millenium. She doesn't have the SB software on her PC. So

> I
>
> know she isn't changing the ESSID. Again, I set this with my laptop,
> firmware 1.50.
>
> One is using Windows 98 SE. He has the software but doesn't have a
> clue how to open it or log into the AB. He also hae 1.50 firmware.
>
> And the last guy is using a Linksys router on a Macintosh network. He
> obvisouly doesn't have the software on there either. So he's not
> changing
> the ESSID. I had 1.50 firmware on him, but have backreved him to 1.43.

> We're monitoring that to see if that fixes it. (This guy is using and
> ABO.
> The other three are using airbridge indoor units.
>
> All four of these people are on the same access point. None of the
> people on my other access point have ever had this happen. All of
> these people have great LQ and RSSI. (People with far less LQ and RSSI

> are not seeing
>
> this.)
>
> If I have to roll back to any of these sites again I'll take the 1.43
> firmware with me and backrev it to see if that's what's causing it. I
> doubt that it is however as their are customers on my other AP that
are
> using 1.50 and not seeing this. I'm thinking it's got to be something
> inside the indoor airbridges that cause this.
>
> If the customers were to power off their airbridges each night, that
> shouldn't hurt anything, should it? Should I tell them to leave them
on
> all the time? (Many of them might, but they aren't going to leave
their
> PCs on. And i wouldn't think they'd need to leave the airbridges on
> either, but I thought I'd ask.
>
> Thanks
> Sam
>
>
>
>  On Wed, 25 Jun 2003, sB Tech Support wrote:
>
> > We do not see the logic or any possibility that the ESSID could be
> > changed by itself without anybody changing its conifg, either
> possible
>
> > of hacking or the security being compromised. But still we will do a
> > research on this.
> >
> > About the inactivity for 5 minutes, after the client devices
> > associated with an access point, it monitors the signal strength and

> > the traffic in order to keeps the link going. When there is no
> traffic
>
> > passed between the client devices and the access point for more than
> 5
>
> > minutes, the client device becomes idle but REMAIN associated. Once
> > the traffic is kicked in, it will "wake up" again and start talking
> to
>
> > the access point.
> >
> > During this re-initiation process with the access point if the RSSI
> > and Link Quality is not sufficient enough to establish the link it
> > will disassociate with the access point and search for a better
> > signal, but eventually will associate to the access point.
> >
> > Alex
> > sB Tech Support
> > 
> > 
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]] On Behalf Of shoffman
> > Sent: Wednesday, June 25, 2003 12:29 AM
> > To: '[EMAIL PROTECTED]'
> > Subject: RE: RE: [smartBridges] Weird Characters in ESSID and
> > Lossofassociation
> >
> >
> > Alex,
> >
> > This is what we were told before.  We monitored the association from
> > the
> >
> > Cisco AP.  As I stated, we did see it dis-associate, and y'all
> > (SmartBridge tech Support) confirmed that inactivity for a period of
> 5
>
> > minutes will cause the unit to disassociate.
> >
> > The ESSIS was always hard-coded, and the BSSID was set both to
> 0000000
> > (however many) and with Hard code of the BSSID for the AP.  Issue
> > persisted in either case.  So we implemented the pings, and that
> cleared
> >
> > up the problem.  We are now doing SNMP monitoring of the untis and
> > have
> > sinced turned off the pings (the SNMP gets are keeping the
connection
> > alive...)
> >
> > Scott
> >
> >
> > -----Original Message-----
> > From: "Alex Wong" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Date: Tue, 24 Jun 2003 19:36:26 +0800
> > Subject: RE: RE: [smartBridges] Weird Characters in ESSID and Loss
> > ofassociation
> >
> > > Scott,
> > >
> > > When client computer turned on, how do you tell the association is
> > > not
> >
> > > there? If the TXRX LED is solid, it is indicating associated. Can
> > > check them out of happen again? Also, do you hardcode the ESSID,
> > > or set as ANY? If it is any, the airBridge can associate to any
> > > AP.
> When
> > > the problem happen, does anybody does the restore to default
> causing
>
> > > the ESSID to ANY (unless you have used simpleDeploy for default
> > > config).
> > >
> > > If the problem persists, please let us know and I would like you
> > > to send
> > > to us directly for analysis.  
> > >
> > > Alex
> > > sB Tech Support
> > > 
> > > 
> > >
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]] On Behalf Of shoffman
> > > Sent: Tuesday, June 24, 2003 12:49 AM
> > > To: '[EMAIL PROTECTED]'
> > > Subject: Fwd: RE: [smartBridges] Weird Characters in ESSID and
> > > Loss ofassociation
> > >
> > >
> > >
> > > Alex,
> > >
> > > Agreed on power supply, especially in light of the Onion report.
> We
> > > have 50 installed from that batch you guys are dealing with.  We
> > > haven't had any "total" dead, but one may have a heat problem. 
> > > (replacing it today...  stays good for about 60 minutes, then
> looses
>
> > > association.
> > > Restart, nothing.  Turn it down..  wait about 10 minutes..
> > > turn-up, bang,
> > > back on air.. for about 1 hour or so...    (some times shorter).
> We
> > > will
> > > do some in house checking before we attempt an RMA...)
> > >
> > > But back to the original, We have done our best (except putting a
> > > UPS
> > > or
> > >
> > > larger power supply on the power shot)to clean up the power, but
> > > given
> >
> > > it
> > > is a rural install, power may not be totally clean.   But what
> leads
> > us
> > > to our theory is that this only happened when the client computer
> was
> > > turned off at night (or during the day).   The AB was never
pwoered
> > > off,
> > >
> > > but when clients computer turned on.. Association was not there.
> We
> > > go out and reset the jibberish in the ESSID, and walla, back up
> > > and happy.
> > >
> > > Again, another point leading us to believe our theory is that
> > > since we started the pining (3 weeks ago) we have never heard from

> > > client again
> >
> > > (i.e. its staying solid...)  So...  go figure.
> > >
> > > Scott
> > >
> > >
> > > -----Original Message-----
> > > From: "Alex Wong" <[EMAIL PROTECTED]>
> > > To: <[EMAIL PROTECTED]>
> > > Date: Tue, 24 Jun 2003 00:17:51 +0800
> > > Subject: RE: [smartBridges] Weird Characters in ESSID and Loss of
> > > association
> > >
> > > It could be the noisy power source or some spike that cause the
> > > memory
> >
> > > to corrupt. Check if there is proper grounding and clean power
> > > supply.
> > >
> > > Alex
> > > sB Tech Support
> > > 
> > > 
> > >
> > >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]] On Behalf Of Sam
> > > Sent: Monday, June 23, 2003 3:04 PM
> > > To: '[EMAIL PROTECTED]'
> > > Subject: RE: [smartBridges] Weird Characters in ESSID and Loss of
> > > association
> > >
> > >
> > > No, this isn't what happened. There is no software on these
> > > computers
> > > for the person to be able to log into the airbridge with. I have
to
> > > take my laptop to them and login to the AB and reassociate it
> myself.
> > >
> > > Can anyone at SB shed light on this?
> > >
> > > Thanks
> > > Sam
> > >
> > >
> > >  On Mon, 23
> > > Jun 2003, phantam wrote:
> > >
> > > > I HAVE seen this whenever I do a remote essid change and it
> fails,
> > > > maybe the text isn't being sent properly but in this case it
> messes
> > > up
> > >
> > > > quite often. Once it messed up and I could swear it was screwed
> up
> > > but
> > >
> > > > they reset it and it associated properly I don't know if it just
> > > > was
> >
> > > > sent properly but not associated or it's a messed up command
> > > > that the unit has to be rebooted after a essid change and it
> > > > doesn't
> do
>
> > > > it properly.
> > > >
> > > > What could this be seeni?
> > > >
> > > > Chris
> > > >
> > > > -----Original Message-----
> > > > From: George [mailto:[EMAIL PROTECTED]]
> > > > Sent: Monday, June 23, 2003 1:32 AM
> > > > To: [EMAIL PROTECTED]
> > > >
> > > > One thing I don't do, is install any utility that allows them to
> > > > get
> >
> > > > involved in any way with the radio gear. The less they know the
> > > better
> > >
> > > > we all are. Of course we always retain ownership of the radio. I

> > > > even do that with the gateway router in most cases, even though
> they
> > > do
> > > > buy that from me.
> > > > In most cases all we have to do is tell them to reboot their pc,
> > > gateway
> > > > router, or radio when they stop working.
> > > > George
> > > >
> > > > ----- Original Message -----
> > > > From: "Tom Andrews" <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>
> > > > Sent: Sunday, June 22, 2003 9:28 PM
> > > > Subject: Re: [smartBridges] Weird Characters in ESSID and Loss
> > > > of association
> > > >
> > > >
> > > > > Have you seen an AP with the ESSID of ZUCimkXZ while doing any

> > > > > installs or war driving? Do these customers who had issues
> > > > > have access to
> > > > simpleMonitor
> > > > > and if so are they the type who might have played with the
> radio
> > > > > in an attempt to "fix" the connection?
> > > > >
> > > > > I have one who thinks they know more about our system than we
> do
> > > and
> > >
> > > > > they are always causing me issues by screwing around with all
> > > > > their settings. They are not using anything from smartBridge,
> but
> > > > > another radio I no
> > > > longer
> > > > > use. I guess I don't charge enough to go clean up their messes

> > > > > when they
> > > > get
> > > > > good and drunk.
> > > > >
> > > > > Tom
> > > > > ----- Original Message -----
> > > > > From: "Sam" <[EMAIL PROTECTED]>
> > > > > To: <[EMAIL PROTECTED]>
> > > > > Sent: Sunday, June 22, 2003 23:28
> > > > > Subject: [smartBridges] Weird Characters in ESSID and Loss of
> > > association
> > > > >
> > > > >
> > > > > > Tonight I went to two of my customer's homes to re-associate
> > > their
> > >
> > > > > > airbridges. When I got there the ESSID had changed from
> > > > > > logan-wt
> >
> > > > > > to something like ZUCimkXZ and the BSSID was all zeros.
> > > > > > Earlier
> > > > > > this
> > > > weekend
> > > > > > another customer with an airbridge outdoor had the same
> > > > > > thing happen.
> > > > His
> > > > > > ESSID changed from logan-wt to some jumble of letters.
> > > > > >
> > > > > > Got any idea what is causing this to happen? There are about
> > > > > > 30
> > > > > > people
> > > > on
> > > > > > that AP (logan-wt). All three of these people are on the
> > > > > > logan-wt AP. As far as I know they are the only three that
> lost
> > > > > > association, but this is the third time in a month or so
> > > > > > that
> > > it's
> > >
> > > > > > happened. Are these defective Airbridges? Their RSSI is >
> > > > > > 50% and the Link quality is close to 80%.
> > > > They
> > > > > > are at most six miles from the AP, and one of them is only a

> > > > > > couple of miles away from the AP.
> > > > > >
> > > > > > Should I get an rma for these or do you think there is
> > > > > > something
> >
> > > > > > else causing this? They are all using 1.50 of the firmware,
> > > though
> > >
> > > > > > I did have the man with the outdoor airbridge backrev to
> > > > > > 1.43 to
> >
> > > > > > see if that will help.
> > > > > >
> > > > > > Thanks
> > > > > > Sam Morris, Owner
> > > > > > Loganet Internet Service
> > > > > > Logan IA
> > > > > >
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