Title: RE: [smartBridges] POE flakey??? Lost association

We will be starting this as well on our future installs flaky connections have been seen before, perhaps that's my customers problems on the ones that keep dropping I will check them for this and tape it solid.

THANKS SB for looking into it and my fingers thank you for the softer rubber :)

BTW I just got 2 new WAP's up extended my range by almost 5 miles in both opposite directions in some really hot areas :) So no time to play lately lol

Chris

-----Original Message-----
From: Kevin Summers [mailto:[EMAIL PROTECTED]]
Sent: Friday, July 11, 2003 5:54 PM
To: [EMAIL PROTECTED]


We use just a small piece of black electrical tape.
Same concept though.

Kevin Summers
KISTech Internet Services Inc.
www.kistech.com

> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]On Behalf Of John Hokenson
> Sent: Friday, July 11, 2003 2:47 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [smartBridges] POE flakey??? Lost association
>
>
> Seems to me less obtrusive would be a spot of black RTV (silicone
> rubber) to
> match the color of the PowerShot....
>
> JH
> ----- Original Message -----
> From: "Kevin Summers" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, July 11, 2003 2:39 PM
> Subject: RE: [smartBridges] POE flakey??? Lost association
>
>
> >
> > We do this now too after one customer lost power twice because
> > the power connector fell out of the PowerShot. On the trouble
> > calls just find the sweet spot on the POE and tape it. That
> > will get you through until the new PowerShot is out.
> >
> > Kevin Summers
> > KISTech Internet Services Inc.
> > www.kistech.com
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of Pascal Losier
> > Sent: Friday, July 11, 2003 2:12 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [smartBridges] POE flakey??? Lost association
> >
> >
> > I use the smartbridge POE & smartbridge adapter.
> >
> > I plug this in & I tape it on all my install. This way, I don't worry.
> >
> > I don't have this issue.
> >
> >
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]
> > On Behalf Of The Wirefree Network
> > Sent: Friday, July 11, 2003 3:06 AM
> > To: [EMAIL PROTECTED]
> > Subject: [smartBridges] POE flakey??? Lost association
> >
> >
> > More info:  My 3rd and final misbehaving airBridge is now fixed.  I was
> JUST
> > about to climb the roof for a radio replacement when I decided to try
> > something first.
> >
> > First thing I noticed on this unit, which has been down for 1.5 days, is
> > that the Ethernet light on the NIC was not illuminated.  That initially
> had
> > me thinking the airBridge was bad.  I then unplugged the chrome power
> cable
> > from the POE unit and plugged it back in.  I instantly got my
> green light
> on
> > the NIC again and was able to ping the airBridge again.  A
> couple seconds
> > later I regained association and was able to surf.
> >
> > I then unplugged the chrome power connector and plugged it back
> in again.
> I
> > lost association (obviously), but did not gain it back.  I did
> this while
> > having 2 DOS windows open and a constant ping to both the airBridge and
> the
> > Gateway.  The airBridge would always regain its ping response
> immediately
> > after restoring power...but the association would sometimes not
> come back
> > (the ping back to the gateway).  So...I continued to play with the plug
> > until I found a very small "sweet spot" where if I unplugged the chrome
> > connector and plugged it back in (while in that exact small sweet spot),
> the
> > unit would regain association every time.  However, anywhere else around
> the
> > 360 degree axis would not.
> >
> > So...I tried another POE unit (with same wall power supply) and
> tried this
> > all over again.  The new POE unit worked better but not
> flawlessly.  This
> > unit had a VERY large sweet spot and very small bad spot (opposite of
> other
> > POE unit).  So...I made a couple white hash marks on the chrome
> connector
> > that ensures that I always had the alignment correct when unplugging and
> > plugging it back in.  When properly aligned, the unit would
> always regain
> > association.
> >
> > So...I believe the radio is good and the POE is crap!!!!
> >
> > Hope this info helps some others from pulling there hair out...or going
> > through the RMA process for radios.
> >
> > Sully
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]On Behalf Of SB Tech Support
> > Sent: Thursday, July 10, 2003 8:06 PM
> > To: [EMAIL PROTECTED]
> > Subject: RE: [smartBridges] POE flakey???
> >
> >
> > Thanks for pointing up the quality issue on our Powershot PoE. We will
> > address both of the issue (no power or bad Ethernet connection) and with
> > better quality check at the factory. We also will look into changing the
> > "hood" to softer PVC material so that it is easy to press.
> >
> > sB Tech Support
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]
> > On Behalf Of phantam
> > Sent: Friday, July 11, 2003 10:05 AM
> > To: '[EMAIL PROTECTED]'
> > Subject: RE: [smartBridges] POE flakey???
> >
> > We need a SB response to this issue.
> > -----Original Message-----
> > From: Blaine Fleming [mailto:[EMAIL PROTECTED]]
> > Sent: Thursday, July 10, 2003 9:55 PM
> > To: [EMAIL PROTECTED]
> > Confirmed.  I have had this issue since the first one I bought.
> > --Blaine
> >
> > At 10:45 AM 7/10/2003, you wrote:
> > >sB...this may be something for you to look at closely.
> > >
> > >I was troubleshooting a clients bad airBridge unit last night
> and noticed
> > >something flakey about the POE unit.
> > >
> > >Hope I can describe it...
> > >
> > >If you follow the wall plug wire up to the point where you can
> > >connect/disconnect it from the POE unit there is a chrome plug.  Out of
> > >the box, this is initially unplugged.
> > >
> > >While you are looking at your connected/associated sB
> product...hold that
> > >chrome power plug in both hands (one on the power plug side and one on
> the
> > >POE side) and twist it 360 degrees around axis.  You will
> notice that the
> > >power goes on and off.  I did very small tweaks (rotating the
> chrome plug
> > >around axis) until I actually found a spot that would cause the sB unit
> to
> > >go (and stay) offline (noticed the Ethernet 10 Meg connection
> go offline
> > >"Cable Unplugged").  I then tweaked it a bit away from that
> position and
> > >it would go back online ("10 Meg Cable connected").
> > >
> > >I was logged into the sB product (in my case airBridge), and
> when I would
> > >twist this connector, it would lose association
> (obviously...due to loss
> > >of power) and then twist it back and it would reassociate.
> > >
> > >I tried this with several POE units and power cables.  All
> with the same
> > >results.  Given some more time, I will have to check the POE power pins
> > >and see if there are "sweet spots" on this chrome plug that allow the
> full
> > >12 volts to pass.  Or vice versa.
> > >
> > >Can someone else confirm my findings please??
> > >
> > >Sully
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