Dan, The new shipping products do not need Firmware fix because we have changed some components. They will work with old or new firmware. (Including the 17 aBT we shipped you yesterday).
As mentioned in our Customer Advisory, there are 3 possible ways to get around this problem. Firmware fix is primarily for units that are out in the field. And just to keep this in perspective, this is required to be done only on a relatively small number of units. Nish -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan @ Wyoming.com Sent: Tuesday, July 15, 2003 1:58 PM To: '[EMAIL PROTECTED]'; '[EMAIL PROTECTED]' Subject: Re: [smartBridges] Supply again? Nish.....You say that distributors have products sitting in their warehouses waiting for a firmware fix. Who is going to be loading this new firmware? Do you have guys in the US that will be going to these warehouses to load new firmware or is Ecomm going to do it them seleves? Just wondering who will be doing it? Also a question about the products that shipped your plant this week. Do they have the new firmware or will they have to be upgraded in the warehouse before they ship to us? Thanks..........Dan On Tue, 15 Jul 2003 09:13:39 +0800 "Nish Park" <[EMAIL PROTECTED]> wrote: > Ok here is the situation. We have made some shipments last week. So > that > should be arriving in 1 or 2 days. But my guess is that all of it is > probably spoken for. > > Some of the distributors have products sitting in their warehouses > on > shipment hold, waiting for the Firmware fix. So those products will > become > available next week as soon as we release the F/W. > > This week we are making large shipments of the re-screened products > from the > factory. This should become available in US by next week. > > So in summary, this week will be a little difficult for the product > availability. Next week it should turn around completely. > > > Nish > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > On Behalf Of Eric P. Grundlehner > Sent: Tuesday, July 15, 2003 7:08 AM > To: '[EMAIL PROTECTED]' > Subject: RE: [smartBridges] Supply again? > > 2 or 3 days? Ecomm said a week and half to longer. They said they > haven't > even been notified that the units are in the US. I wish its 3 days. > I have > clients waiting. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > > Sent: Monday, July 14, 2003 6:10 PM > To: [EMAIL PROTECTED] > Subject: RE: [smartBridges] Supply again? > > All our devices are going thru the special screening process and > already > started the shipments to our distributor. Probably you may able to > receive > the stock within 2 or 3 days time. > > Seeni, SB support > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > On Behalf Of Eric P. Grundlehner > Sent: Tuesday, July 15, 2003 4:55 AM > To: '[EMAIL PROTECTED]' > Subject: RE: [smartBridges] Supply again? > > I called Ecomm to find out where my RMA for my Airbridge Total was > and they > said they were out. Didn't know when the next shipment would be in. > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > > Sent: Monday, July 14, 2003 4:48 PM > To: [EMAIL PROTECTED] > Subject: RE: [smartBridges] Supply again? > > Nope. They are RMAing soo many that they can't keep them in > stock... My > opinion anyway!!! > > Scott > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > > Sent: Monday, July 14, 2003 1:41 PM > To: [EMAIL PROTECTED] > Subject: [smartBridges] Supply again? > I need an Airbridge and TESSCO and E-Comm are both out. I thought > this was > fixed with the last shipment! > > > _____ > > Jeremy > > _____ > > The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
