NOO THERES 2 CHRIS's Now this could get REALLY confusing :)
Chris
-----Original Message-----
From: Ray [mailto:[EMAIL PROTECTED]]
Sent: Sunday, July 20, 2003 11:26 AM
To: [EMAIL PROTECTED]
I'd offer two options a 2.4 and a 5.8. Give the pro's and con's of each and
using your expert knowledge of the local topography and spectrum, give them
your recommendation.
Ray
----- Original Message -----
From: "Bill Flood" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, July 19, 2003 11:32 PM
Subject: Re[2]: [smartBridges] Anyone having issues with the newfirmware?
> Chris!
>
> You can spend approximately 3 time the cash with no real guarantee that is
> will be much different. I really don't believe that SB is "testing"
> anything on us. It's simply called "growing pains". I still believe
this
> product for the price point is superior to the rest in it's class.
>
> You are proposing to a large company that is good, however you need to
> understand that deployment of this equipment is not "cookie
> cutter" Everyone here will attest that putting this gear in the air is
> difficult. Terrain, trees, city zoning and many, many more issues will
> need to be considered when cutting a big deal.
>
> I'd stick with the SB line. They'll pull things together before the deal
> goes down.
>
> Good Luck,
>
> At 02:10 AM 7/20/2003 -0400, you wrote:
> >Hello,
> >
> >Ok, here's a jam now...
> >
> >I need to have a proposal ready for VP of a 786 employee ISP by
> >Monday, and I can't screw this up! What equipment do you recommend?
> >
> >Looks like SB aren't a choice unless they get their problems fixed and
> >stop testing them on consumers
> >
> >Sunday, July 20, 2003, 1:37:56 AM, you wrote:
> >
> >JH> Return-Path: <>
> >JH> Received: from [66.150.163.162] (HELO m5)
> >JH> by spamarrest.com (CommuniGate Pro SMTP 4.0.3)
> >JH> with ESMTP id 10280714 for cbunting; Sat, 19 Jul 2003
23:05:08 -0700
> >JH> Received: from part-15.org ([198.63.203.3])
> >JH> by mail.fission2.com (Merak 5.9.4) with SMTP id CPA74271
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01:39:37 -0400
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> >JH> (SMTPD32-4.07) id AC902EC0122; Sun, 20 Jul 2003 00:45:52 CDT
> >JH> Received: from rocky ([192.168.250.22])
> >JH> by natasha.vircom.net (8.11.6/8.11.6) with SMTP id
h6K5bwj09347
> >JH> for <[EMAIL PROTECTED]>; Sat, 19 Jul 2003
22:37:58 -0700
> >JH> Message-ID: <[EMAIL PROTECTED]>
> >JH> From: "John Hokenson" <[EMAIL PROTECTED]>
> >JH> To: <[EMAIL PROTECTED]>
> >JH> References:
> ><[EMAIL PROTECTED]>
> ><[EMAIL PROTECTED]>
> ><[EMAIL PROTECTED]>
> >JH> <[EMAIL PROTECTED]>
> >JH> Date: Sat, 19 Jul 2003 22:37:56 -0700
> >JH> MIME-Version: 1.0
> >JH> Content-Type: text/plain;
> >JH> charset="iso-8859-1"
> >JH> Content-Transfer-Encoding: 7bit
> >JH> X-Priority: 3
> >JH> X-MSMail-Priority: Normal
> >JH> X-Mailer: Microsoft Outlook Express 6.00.2800.1106
> >JH> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106
> >JH> Subject: Re: [smartBridges] Anyone having issues with the new
firmware?
> >JH> Precedence: bulk
> >JH> Sender: [EMAIL PROTECTED]
> >JH> Reply-To: [EMAIL PROTECTED]
> >
> >JH> My rep at Tessco is making noises about dropping them.
> >
> >JH> JH
> >JH> ----- Original Message -----
> >JH> From: "Ray" <[EMAIL PROTECTED]>
> >JH> To: <[EMAIL PROTECTED]>
> >JH> Sent: Saturday, July 19, 2003 9:10 PM
> >JH> Subject: Re: [smartBridges] Anyone having issues with the new
firmware?
> >
> >
> > >> My concern is that with all we've invested in these products (and I
really
> > >> like them) distributors might start to drop them. Think about it, if
you
> > >> were Ecomm would you want all this hassle?
> > >>
> > >> I would rather SB recall or at least put a hold on all shipments
until
> >JH> they
> > >> get this issue fixed. I would rather use another CPE product that
works
> >JH> so
> > >> I don't look like a dumb a** to my clients by using beta products
that
> > >> simply aren't yet ready.
> > >>
> > >> I would switch back to SB as soon as the units are again working.
> > >>
> > >> Ray
> > >>
> > >>
> > >> ----- Original Message -----
> > >> From: "Martin Moreno" <[EMAIL PROTECTED]>
> > >> To: <[EMAIL PROTECTED]>
> > >> Sent: Saturday, July 19, 2003 8:20 PM
> > >> Subject: Re: [smartBridges] Anyone having issues with the new
firmware?
> > >>
> > >>
> > >> > I would agree with that!
> > >> > I did not catch what Dist they were getting them from? I get mine
from
> > >> ECOMM
> > >> > and they have been pretty good for the most part. I dont like the
idea
> >JH> of
> > >> > having a bad unit and they charge your card for the repalcement
ahead of
> > >> time
> > >> > then refund you when they get the non working one back??? Seems
> >JH> backwards
> > >> to me
> > >> > I pitched a fit and got them to send me an APPO in advance exchange
liek
> > >> their
> > >> > warranty clearly states without being charged 1st then charge me if
I
> >JH> dont
> > >> send
> > >> > it back within 10 days. This was after I ordered two new APPO's and
one
> >JH> I
> > >> > recieved was a used unit sent back for repair!
> > >> >
> > >> >
> > >> >
> > >> > Quoting Eje Gustafsson <[EMAIL PROTECTED]>:
> > >> >
> > >> > > shrug.. Now I am going to shock this entirely list by finally
agreeing
> > >> > > with Chris.. Can't agree more with what you just said.
> > >> > >
> > >> > > If they all where bad out of the box or a lot of them where bad
out of
> > >> > > the box it's the distributor/resellers problem not the
manufacturers
> > >> > > if teh distributor or reseller don't want to work with you you
might
> > >> > > try to resolve it with the manufacturer if someone gets sued it
should
> > >> > > be the dist not the manufacturer. The manufacturer will not give
you a
> > >> > > refund. They sold the unit for say $10 and you purchased it for
$20
> > >> > > from the dist so should the manufacturer give you a refund for
$20 and
> > >> > > lose $10 ??? Come on I think not. If someone should give you a
refund
> > >> > > it's the dist. However if the dist will not work it out then the
> > >> > > manufacturer can give you a working replacement.
> > >> > >
> > >> > > Best regards,
> > >> > > Eje Gustafsson mailto:[EMAIL PROTECTED]
> > >> > > The Family Entertainment Network http://www.fament.com
> > >> > > Phone : 620-231-7777 Fax : 620-231-4066
> > >> > > - Your Full Time Professionals -
> > >> > > eBay UserID : macahan
> > >> > > ---
> > >> > > searchable smartBridges mailing list archive.
> > >> > > http://www.mail-archive.com/smartbridges40part-15.org/
> > >> > > --
> > >> > > p> Ok T n T
> > >> > >
> > >> > > p> WOW Talk about a drastic calling for attention in my view,
most of
> > >> the
> > >> > > p> people on the board are working on resolving problems and your
> > >> response
> > >> > > toa
> > >> > > p> firmware issue is that they are advertised as carrier class
and
> >JH> that
> > >> > > they
> > >> > > p> don't offer cash refunds? Umm does cisco or lucent? If so I'd
> >JH> gladly
> > >> like
> > >> > > to
> > >> > > p> get my money back on some AP1000's or CPE Ethernet Converters
and a
> > >> few
> > >> > > p> cisco 350's. A class action suit? Really I have yet to hear
anyone
> > >> that
> > >> > > is
> > >> > > p> pissed at the fact that they only exchange units in a timely
manner
> > >> and
> > >> > > wont
> > >> > > p> give them there cash back? Personally I don't recall many
groups
> >JH> that
> > >> > > will
> > >> > > p> do cash refunds from the primary company isn't this a point to
deal
> > >> with
> > >> > > p> your SUPPLIER if you feel you need to return goods cause you
don't
> > >> want
> > >> > > p> them.
> > >> > >
> > >> > > p> As far as I can tell in the past SB has stood behind there
problems
> > >> > > p> including phone calls from half way across the world at 10am
to
> >JH> help
> > >> > > solve
> > >> > > p> MANY users problems in a one on one basis, they take
suggestions
> >JH> and
> > >> work
> > >> > > to
> > >> > > p> help mold there product. Really you have invested 6,000$ wow I
have
> > >> > > spent
> > >> > > p> over 25,000 upgrading my network with SB's powering it and i
have
> >JH> yet
> > >> to
> > >> > > p> find a reason to neglect the funds spent.
> > >> > >
> > >> > >
> > >> > > p> AS A NOTE IT SAYS
> > >> > >
> > >> > > p> DOA Products must be returned in original condition, and the
return
> > >> box
> > >> > > must
> > >> > > p> include all components and originally packaged with the
product,
> > >> > > including
> > >> > > p> cable, software, manual, etc. You must obtain an RMA number
before
> > >> you
> > >> > > p> return any defective or DOA products.
> > >> > >
> > >> > > p> REQUIRES ORIGINAL BOX ON DOA UNITS... DOA MEANS DEAD ON
ARRIVAL
> >JH> HENCE
> > >> > > YOU
> > >> > > p> JUST GOT IT SO THEY WANT IT BACK HOW THEY SENT IT SINCE IT WAS
DEAD
> > >> AS
> > >> > > SOON
> > >> > > p> AS YOU GOT IT.
> > >> > >
> > >> > > p> As for the returning on a one to one basis it is not FINE
PRINT it
> >JH> is
> > >> > > p> blatantly shown in Standard Sized text under the warranty
> >JH> conditions.
> > >> > > Not
> > >> > > p> like they used size 1 font to try to hide it from you.
> > >> > >
> > >> > >
> > >> > > p> Sorry if I'm being a di*k but this is just my take on your
comment.
> > >> > >
> > >> > > p> Chris
> > >> > > p> -----Original Message-----
> > >> > > p> From: Tom & Toni Maris [mailto:[EMAIL PROTECTED]]
> > >> > > p> Sent: Saturday, July 19, 2003 10:44 PM
> > >> > > p> To: [EMAIL PROTECTED]
> > >> > >
> > >> > > p> My husband Tom is very pissed. We have invested more than
> >JH> $6,000.00
> > >> in
> > >> > > this
> > >> > >
> > >> > > p> gear and we are constantly having prtoblems.
> > >> > > p> On their web site thwy claim to be Carrier Class. Now we read
the
> > >> fine
> > >> > > print
> > >> > >
> > >> > > p> on the rmapage and it says they will not give refund just
> >JH> replacement
> > >> > > units
> > >> > > p> and that you have to have the original box!
> > >> > > p> Original box, replacement unit's, no refunds, Carrier class.
> > >> > > p> This SmartBridges company certainly does not sound like an
honest
> > >> > > company.
> > >> > > p> First I would like to know where they get off saying anything
about
> > >> > > Carrier
> > >> > > p> class.
> > >> > > p> Then if they are so sure about their Carrier class junk, why
do you
> > >> need
> > >> > > an
> > >> > > p> original box to sned them back, and why don't they do refunds?
> > >> > >
> > >> > > p> Tom, has been talking about a lawsuite to make this
Smartbridge
> > >> company
> > >> > > p> stand behind their products or give everyone their money back.
He
> > >> thinks
> > >> > >
> > >> > > p> that their is probably enough people like us who got ripped
off to
> > >> get a
> > >> > >
> > >> > > p> class action lawsuite against the company who sold us this
pile of
> > >> junk
> > >> > >
> > >> > > p> Very very disapointed
> > >> > >
> > >> > >
> > >> > > p> T n T
> > >> > >
> > >> > >
> > >> > >
> > >> > >
> > >> > >
> > >> > > >>From: "Blazen Wireless" <[EMAIL PROTECTED]>
> > >> > > >>Reply-To: [EMAIL PROTECTED]
> > >> > > >>To: <[EMAIL PROTECTED]>
> > >> > > >>Subject: Re: [smartBridges] Anyone having issues with the new
> > >> firmware?
> > >> > > >>Date: Sat, 19 Jul 2003 19:03:47 -0700
> > >> > > >>
> > >> > > >>Okay so it appears I am not the only one having the problem
here We
> > >> hav
> > >> > > >>users at begining at 3.5 miles and some as far as 7.2 miles the
last
> > >> > > >>revision 0.01.06 just will not associate to any of my APS I had
> > >> sugested
> > >> > > >>there is something going on here and I am finally able to get
on
> >JH> this
> > >> > > list
> > >> > > >>and post only to see what I have been telling support since
last
> >JH> week
> > >> > > >>before
> > >> > > >>the release only to be told its been working well in the "LAB"
> > >> > > >>
> > >> > > >>Here is my post from another forum these things need to be
tested in
> >JH> a
> > >> > > >>consistant manor not just really close up.
> > >> > > >>1. Measure signal at 1, 2, 3, 4,5 ,6 and 7 miles if possible
> > >> > > >>2. At each point do some speed tests to confirm it is working
and
> >JH> how
> > >> > > well
> > >> > > >>or how bad as you can see at some ares out we get association
but
> > >> speeds
> > >> > > >>are
> > >> > > >>WAY down.
> > >> > > >>These are only 2 that need to be added to the list of testing
before
> > >> ANY
> > >> > > >>final revision is released to save time and nerves of those of
us in
> > >> the
> > >> > > >>field!
> > >> > > >>
> > >> > > >>I keep asking what is the closest and farthest they have been
tested
> > >> in
> > >> > > the
> > >> > > >>"LAB" and I have yet to get an answer? is this something that
is a
> > >> > > secret??
> > >> > > >>I too am not going to change firmware on the APPOS that are
working
> > >> rock
> > >> > > >>solid and have ALL my customers down.
> > >> > > >>
> > >> > > >>
> > >> > > >> We have tried it (ver 0.01.06 rev 3 final release )and I have
seen
> > >> > > >>problems
> > >> > > >>but to be fair we still need to identify if this firmware is
> > >> compatible
> > >> > > >>with
> > >> > > >>the OLD atmel chip they had. We tried this new firmware on the
only
> > >> radio
> > >> > >
> > >> > > >>we
> > >> > > >>have left since the other 2 locked up hardcore and are now
doorstops
> > >> > > after
> > >> > > >>doing firmware upgrades with rev 2 & rev 3 just before the
final
> > >> release.
> > >> > > >>
> > >> > > >>Here is what we found after 3 hours of testing and we found the
same
> > >> > > thing
> > >> > > >>on rev 2
> > >> > > >>
> > >> > > >>I don't how you guys feel about it and maybe this firmware is
not
> > >> > > >>compatible
> > >> > > >>with the old good atmel chip per say.
> > >> > > >>The two test radios that locked up we just bought less then a
month
> > >> ago so
> > >> > >
> > >> > > >>I
> > >> > > >>can only assume they had the problem. Unless they can come up
with a
> > >> way
> > >> > > to
> > >> > > >>positively identify which units are suspect with the suspect
chip.
> > >> > > >>
> > >> > > >>I suggest you do the same tests with a spare radio that you can
> >JH> afford
> > >> to
> > >> > > >>lose if the firmware upgrade goes bad. Basically what happens
is the
> > >> > > radio
> > >> > > >>locks up and it no longer gives an Ethernet connection to log
into
> >JH> the
> > >> > > >>radio, the power and wireless light stay on solid and you no
longer
> > >> get a
> > >> > > >>LAN connection or light many times I was told to reset and
don't see
> > >> how
> > >> > > >>that would work since that just resets passwords and the IP
address
> > >> etc
> > >> > > but
> > >> > > >>I tried 20 times anyways they even sent me a utility to unlock
it
> >JH> but
> > >> > > that
> > >> > > >>was useless because you need a network connection to the radio
> >JH> hahaha.
> > >> > > >>
> > >> > > >>Anyways in a nut shell the firmware after testing as you can
see in
> > >> our
> > >> > > >>notes does not work for us yet Smart bridges claims it works
well in
> > >> the
> > >> > > >>lab
> > >> > > >>and others have tested as well which I would like to know how
far
> >JH> away
> > >> > > they
> > >> > > >>tested the radio.
> > >> > > >>
> > >> > > >>1. ver 0.01.04 loaded originally on this unit and at 3.5 miles
we
> > >> > > associate
> > >> > > >>fine and get download speeds in 900kbps to 1.2 megs
> > >> > > >>
> > >> > > >>2. Loaded ver 0.01.06 final rev into radio it loads fine and at
same
> > >> 3.5
> > >> > > >>mile location we get not even half the speeds we did with rev
> >JH> 0.01.04
> > >> we
> > >> > > >>get
> > >> > > >>200kbps to 300kbps at most and have lots of packet loss.
> > >> > > >>RSSI 85% and signal quality 90-95% with both firmware.
> > >> > > >>
> > >> > > >>3. Moved to 5 mile location ran same speed tests with firmware
> >JH> 0.01.04
> > >> > > get
> > >> > > >>speeds of 800kbps consistently loaded ver 0.01.06 final
revision and
> > >> we
> > >> > > >>associate but thats it radio will not ping APPO on tower but we
can
> > >> ping
> > >> > > >>ABO
> > >> > > >>radio with new firmware. RSSI 80% signal quality 80% with both
> > >> firmware.
> > >> > > >>
> > >> > > >>So as you can see this firmware will not work for us. I don't
> > >> understand
> > >> > > >>what happened it seems that this is now possibly a timing
issue?
> > >> > > >>
> > >> > > >>The only question I have is will version 0.01.06 work on old
radios
> > >> with
> > >> > > >>old
> > >> > > >>atmel chip? and if not then we will proceed further to load the
> > >> 0.01.06
> > >> > > on
> > >> > > >>clients radios but once again we have no way of telling which
radios
> > >> have
> > >> > > >>new or old atmel chip?
> > >> > > >>
> > >> > > >>Our coverage area begins at 3.5 miles and runs
> > >> > > >>out to 7.2 miles.
> > >> > > >>
> > >> > > >>----- Original Message -----
> > >> > > >>From: "Colorado Wisp" <[EMAIL PROTECTED]>
> > >> > > >>To: <[EMAIL PROTECTED]>
> > >> > > >>Sent: Saturday, July 19, 2003 1:18 PM
> > >> > > >>Subject: RE: [smartBridges] Anyone having issues with the new
> > >> firmware?
> > >> > > >>
> > >> > > >>
> > >> > > >>Nish,
> > >> > > >>
> > >> > > >>We updated several of one of our "overheating" units this
morning
> >JH> and
> > >> it
> > >> > > >>will not associate with our APs running 1.4j.5. We have no
plans to
> > >> > > update
> > >> > > >>the firmware on the APs, they have been rock solid. Is there
going
> >JH> to
> > >> be
> > >> > > >>firmware that will interact this firmware version?
> > >> > > >>
> > >> > > >>Chris
> > >> > > >>
> > >> > > >>---
> > >> > > >>Colorado WISP llc. http://www.cowisp.net
> > >> > > >>Bringing high speed internet to rural communities.
> > >> > > >>P.O. Box 55
> > >> > > >>Wellington, Colorado 80549
> > >> > > >>970-218-5295
> > >> > > >>
> > >> > > >>
> > >> > > >>-----Original Message-----
> > >> > > >>From: [EMAIL PROTECTED]
> > >> > > >>[mailto:[EMAIL PROTECTED]]
> > >> > > >>On Behalf Of Nish Park
> > >> > > >>Sent: Saturday, July 19, 2003 2:49 AM
> > >> > > >>To: [EMAIL PROTECTED]
> > >> > > >>Subject: RE: [smartBridges] Anyone having issues with the new
> > >> firmware?
> > >> > > >>
> > >> > > >>
> > >> > > >>Tim,
> > >> > > >>Can you please elaborate a little more on this "still doing the
same
> > >> > > >>thing!". What was the problem, new unit (June or July
purchase?),
> >JH> RSSI
> > >> > > and
> > >> > > >>LQ values, Brand of AP?
> > >> > > >>
> > >> > > >>We have confirmed that the problem of loosing association at
> >JH> elevated
> > >> > > >>temperature has been solved. This has been the focus of all our
> > >> efforts
> > >> > > and
> > >> > > >>we are quire confident that issue no longer exist. Now we will
be
> > >> > > focusing
> > >> > > >>on testing if there has been any other side effects.
> > >> > > >>
> > >> > > >> >From some of the emails it appears that some of you are
trying to
> > >> see
> > >> > > >> >if
> > >> > > >>the new F/W also fixes the old/lingering problem of "periodic
> >JH> lockup".
> > >> I
> > >> > > >>will be pleasantly surprised to hear that it does, but that has
not
> > >> been
> > >> > > >>the
> > >> > > >>focus of the current activity on hand.
> > >> > > >>
> > >> > > >>Thanks for your support.
> > >> > > >>
> > >> > > >>Nish
> > >> > > >>
> > >> > > >>
> > >> > > >>
> > >> > > >>-----Original Message-----
> > >> > > >>From: [EMAIL PROTECTED]
> > >> > > >>[mailto:[EMAIL PROTECTED]]
> > >> > > >>On Behalf Of Tim Harris
> > >> > > >>Sent: Saturday, July 19, 2003 12:32 PM
> > >> > > >>To: '[EMAIL PROTECTED]'
> > >> > > >>Subject: Re: [smartBridges] Anyone having issues with the new
> > >> firmware?
> > >> > > >>
> > >> > > >>Yep, I installed it this afternoon on a client's unit. Had to
> >JH> unplug
> > >> it
> > >> > > to
> > >> > > >>get it to start working after uploading the new firmware.
Started
> > >> > > working
> > >> > > >>fine.
> > >> > > >>
> > >> > > >>Customer called back an hour later and left two messages, still
> >JH> doing
> > >> the
> > >> > > >>same thing!
> > >> > > >>
> > >> > > >>If it smells like it, if it looks like it........
> > >> > > >>
> > >> > > >>Hmm, maybe the guy with the Hotmail address might have a point.
> >JH> This
> > >> > > seems
> > >> > > >>to be getting ridiculous.
> > >> > > >>
> > >> > > >>I'm doing two more tomorrow morning, I'll post a response
then..
> > >> > > >>
> > >> > > >>
> > >> > > >>Tim Harris, Operations
> > >> > > >>www.dwisp.net
> > >> > > >>[EMAIL PROTECTED]
> > >> > > >>
> > >> > > >>
> > >> > > >>----- Original Message -----
> > >> > > >>From: "Sam" <[EMAIL PROTECTED]>
> > >> > > >>To: <[EMAIL PROTECTED]>
> > >> > > >>Sent: Friday, July 18, 2003 10:09 AM
> > >> > > >>Subject: [smartBridges] Anyone having issues with the new
firmware?
> > >> > > >>
> > >> > > >>
> > >> > > >> > Has anyone installed the new firmware? I'm getting ready to
try,
> > >> but
> > >> > > >> > wanted to check first to see what sort of luck others have
had.
> > >> > > >> >
> > >> > > >> > Thanks
> > >> > > >> > Sam
> > >> > > >> >
> > >> > > >> >
> > >> > > >> > The PART-15.ORG smartBridges Discussion List
> > >> > > >> > To Join: mailto:[EMAIL PROTECTED] (in the body type
subscribe
> > >> > > >>smartBridges <yournickname>
> > >> > > >> > To Remove: mailto:[EMAIL PROTECTED] (in the body type
> > >> unsubscribe
> > >> > > >>smartBridges)
> > >> > > >> > Archives: http://archives.part-15.org
> > >> > > >> >
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