The strange thing is the way that a power cycle (for me at least) did not
appear to correct the issue (when I arrived at the premesis the unit was
power cycled twice). Now, I'm aware of the ARP table issue, I have noticed
that before (same IP / different MAC causes the AB occasionally to go nuts)
so as a precaution I always power cycle before leaving the unit, and use a
different reserved administrative IP to check connections. As I say, prior
to actually logging into the unit with simplemonitor nothing was happening,
as soon as I did a search in simple monitor, logged in, check the link
state, logged out - changed IP to a public routable one all was well -
worked flawlessly. Now, these are almost exactly the same circumstances
under which the other unit failed. We use an ABO connected to another
vendors 'bridge' as a cheap backhaul solution for a small number of
customers. Now, I was going to replace the existing setup with 2 APO's (with
1.4.9? firmware) because of throughput issue (we currently get about
200Kilobytes/second - but the APO's have shown 550-600Kbyte/s throughput
(~5Mbit). Anyway, when we did this we failed (long story - not relevant),
but upon fixing back up our existing link - the ABO just would not come up.
You could see it from the wireless side, the other vendors equipment
reported a perfect association, but no traffic passed. A power cycle failed.
Unit comes up - but nothing. Connected the laptop in, booted simplemonitor -
logged into the AP, all perfect. Backlinks working again now (touch wood)
under old setup. Anyway I hope the last few problems are soon resolved.

Colin.

----- Original Message -----
From: "Blazen Wireless" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, October 20, 2003 7:34 PM
Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone else??


> Colin I love the new firmware but your right it has one small bug of some
> sort. Did you happen to look at the statistics on the Ethernet when you
were
> logged into it? I don't know if forcing traffic to it unlocked it but I
know
> when I logged in via remote it would not pass or allow me to ping the
client
> PC or router I looked at the logs and the counter for sending was stuck at
1
> ??? yet the receive (client side) was over a meg and incrementing..
>
> Next time it happens try it remote and look at the counter it may shed
some
> light on it. I think it has something to do with the watchdog timer when
it
> reboots after a certain time it locks it up or does not come back up
clean??
>
>
> ----- Original Message -----
> From: "Colin Watson" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, October 20, 2003 11:24 AM
> Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone else??
>
>
> I have just returned from a truck roll to a customer using a ABO with 1.08
> firmware loaded. The apparant symptoms were that the unit stopped passing
> traffic from it's ethernet size, although it was still associated
perfectly
> with the access point. The unit refused to pass any traffic until I fired
up
> simple monitor, logged in and examined it - after that it worked
perfectly.
> This is the second time I have seen this effect (the first time I thought
it
> was fluke) on ABO units. The units just completely fail to pass traffic.
> This customer has a 90% signal strength and a 95% signal quality. As soon
as
> I had logged in, I changed my IP to that of my customer and internet
worked
> perfectly. He reconnected his PC and all was well - But this problem is
> curious and needs resolving. I have only a limited deployment of the 1.08
> firmware, but it's stability seems questionable as this is the second unit
> that has failed (out of a total of 5).
>
> Colin Watson.
>
>
> ----- Original Message -----
> From: "Blazen Wireless" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, October 20, 2003 3:31 PM
> Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone else??
>
>
> > Derek,
> >
> > 1. All units had revisions prior to 1.0.08 and most still locked up some
> did
> > not I left those that did we even swapped hardware to supposed NEW CHIP
> > units with 1.0.07 then they too started to still lock up.
> > 2. After testing with 1.0.08 on a couple clients (BETA TEST) they seemed
> to
> > work fine so to further BETA test for SB as asked we loaded it on many
> more
> > to test even further.
> > 3. Now we have a problem with Ethernet locking up reverting to 1.0.07
> fixes
> > that but then the units lose association and then a truck roll.
> > 4. ALL APPO's have 1.4j.8 Except the couple that are being used as CPE
> which
> > locked up with older revisions and swapped to new hardware we upgraded
> those
> > to Beta 14j.9
> > 5. Out of curiosity I tried 1.4j.9 on the AP to see if that had any
affect
> > and it slowed the association ability on the app down to nothing almost.
> >
> >
> > As far as settings go we have tried MANY various settings in the SB
> > equipment and always reverted back to what work's best and ALL units
have
> > the same settings.
> >
> > Like I stated before I don't think the people that are having not as
many
> or
> > no problems have the same setups or the demand from the clients as we
do.
> We
> > are also in a hotbed of WISP activity around here that is not helping
> > either. Thats why it was suggested MANY MANY MANY times back to have SB
> come
> > and look at the setups that are still having problems IN the field so
that
> > they can get real world hands on experience to the problems we are
seeing!
> > Yet they chose to relay still on a few of use to test the firmware and
we
> > gave our honest feed back and we are still reporting some things we are
> > seeing.
> >
> > What may work for me does not mean it will work for another person the
> > equipment has to be dynamic enough to work in MANY environments and I
> think
> > SB should focus on the harshest ones such as mine and a few others. If
> they
> > can make it work here then it should work ANYWHERE....
> >
> > Sending stuff to test Joe schmoo at ABC wireless who is in the middle of
a
> > desert or town that has ZERO noise or any congestion from other
providers
> or
> > having something set up in a clean test room is not the way to stress
test
> a
> > system. YOU HAVE TO GET YOUR HEAD OUT OF THE SAND TO SEE THE REAL ISSUES
> and
> > learn how to be able to correct them. It seems that every time there is
an
> > issue a new firmware bandaid is put out to test and fixes one thing but
> has
> > an affect on another. The units that are NOT having ANY problems are all
> > units manufactured by the old assembly line which I do believe was
another
> > company why they changed I am sure they had their reasons but things
have
> > not been the same since..
> >
> > I am off my soapbox now.
> >
> >
> > ----- Original Message -----
> > From: "Derek Breiland" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Monday, October 20, 2003 6:19 AM
> > Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
else??
> >
> >
> > If you are experiencing the problem with the same clients every time I
> would
> > tend to believe it is a configuration issue - on the client side.  If
the
> > clients are random that you see the problem with then it is either at
the
> > APO or it could be your observations are correct.  What I do know is
that
> > there are many compnaies out there (many that are members of this site)
> that
> > have that many clients ruinning that are not seeing that problem.
> >
> > Why are you not running 1.07 on the client and 1.4j.8 on the AP's?  Were
> you
> > experiencing some other large problem that you needed to upgrade?  Beta
is
> > just that - beta.  I do not think anyone should deploy, especially
network
> > wide, a beta version of firmware.
> >
> > The big question, is it always the same clients that experience the
> problem?
> > If you can narrow that down it will tell you where to look.  Also, are
you
> > ruuning the radios to do auto-fallback?  If that is the case and the
> clients
> > you experience trouble with have "lower signals" a lot of the delay of
the
> > re-association could be the rate negotiation.  I firmly believe that
this
> > setting should be disabled on both sides and all connections forced to
> 2Mps
> > for stability reasons.  I have found that to be the best.  Even to drop
> back
> > to 1 Mps to provide stability is better than a non-working intermittent
> > connection.
> >
> > Also, what level of encryption are you using if any?  128 bit to all
> clients
> > is pretty intense and as far as I am concerned unneccesary.  If a
customer
> > is doing transactions that are that sensitive to privacy it should be
done
> > thorugh HTTPS, VPN, or some other means of 128 bit security.  I am using
> 64
> > bit across the radio link.  As a provider it is all about best effort
but
> > still providing performance because that is what customers want.
> >
> >
> > ----- Original Message -----
> > From: "Martin Moreno" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Sunday, October 19, 2003 10:29 PM
> > Subject: RE: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
else??
> >
> >
> > > All my clietns are exaclty the same firmware etc.
> > >
> > > In my personal opinion is that the SB stuff just cant handle the
amoutn
> of
> > > clients and traffic I am passing plain and simple. I need to find
> > something
> > > that is going to handle the capacity and it is most likely going to be
> in
> > > another manufacturer and or freq.. I dont have time trouble shoot on a
> > daily
> > > basis. I have become a real bitch lately and my family and friends and
> > workes
> > > have all noticed it. This happens when things just dont go right.
> > >
> > >
> > >
> > >
> > >
> > > Quoting Kevin Proctor <[EMAIL PROTECTED]>:
> > >
> > > > Are you SURE those clients have the latest firmware in them?  As in,
I
> > > > have physically checked each one?
> > > >
> > > > What is different about those clients from the ones that work just
> fine?
> > > > There has to be something different and it is probably in your
> > > > configuration.
> > > >
> > > > You can use SimpleDeploy to dump the settings so you can look at
them
> > > > side by side.  You can also use it to ensure that each and every
radio
> > > > has the exact same settings before it is ever given to the
installer.
> > > >
> > > > Kevin B. Proctor
> > > > Customer Service
> > > > Internet and International Orders
> > > > Electro Comm Distributing Inc
> > > > 5015 Paris St
> > > > Denver CO 90239
> > > > USA
> > > >
> > > > Phone: +1-303-371-8182
> > > >                 800-525-0173
> > > > FAX:    +1-303-371-8158
> > > >                 800-423-8018
> > > > [EMAIL PROTECTED]
> > > >
> > > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED] On Behalf Of Blazen Wireless
> > > > Sent: Sunday, October 19, 2003 7:41 PM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
> > > > else??
> > > >
> > > > Just realized I didn't have the latest firmware on the APPO's I
think
> > > > for
> > > > god reason I just loaded it on one APPO to test it and it seems the
> > > > clients
> > > > reasociate but VERY VERY VERY slow one every 10 seconds seems like?
> > > > I had 27 now I am down to 18 associated clients and it is hung
there??
> I
> > > > downgrade back to 1.0.08 and they reasociate in a second or two and
I
> > > > mean
> > > > ALL my clients??
> > > >
> > > > Whats causing such a delayed response??
> > > >
> > > >
> > > > ----- Original Message -----
> > > > From: "S�mundur Johannsson" <[EMAIL PROTECTED]>
> > > > To: <[EMAIL PROTECTED]>
> > > > Sent: Sunday, October 19, 2003 4:37 PM
> > > > Subject: Re: [smartBridges] Beta 1.0.08 locking up Ethernet anyone
> > > > else??
> > > >
> > > >
> > > >
> > > > >
> > > > > APs problems
> > > > >
> > > > > Hi ,, I have this problem with my Aps
> > > > >
> > > > > The costumers simply disconnect from the AP, lets say I have 11
> > > > clients
> > > > > connected on one AP. When I look on assosiated window there are
only
> 7
> > > > on
> > > > > the AP, but only when I reset the AP then I get 11 clients back.
> This
> > > > > problem is randomly on the system and I cant say that I can trust
> > > > Smart
> > > > > Bridge products because of many software problems, looking into
new
> AP
> > > > > solutions, not Smart Bridges.. :(
> > > > >
> > > > >
> > > > >
> > > > > Have tryed new firmware no result for this problem,,,,,
> > > >
> > > >
> > > > S�mundur Johannsson / eMax Iceland
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >> Well I had have all the latest firmware on my units. I think if
> > > > anything
> > > > >> needs to be stress tested it is here in town I think at last
count
> we
> > > > >> had
> > > > >> at LEAST 6 WISPS doing battle trying to get a piece of the pie
and
> I
> > > > am
> > > > >> NOT going to let the beat me.. I may have to go to 5.7 gear
pretty
> > > > quick
> > > > >> unless I can get this isolated and resolved. I spend ore and more
> of
> > > > my
> > > > >> day taking calls from clients trouble shooting and resting units
> etc.
> > > > >> Thats all part of our commitment to them especially like today I
> > > > don't
> > > > >> have to answer my cell phone but I do I care about my clients
like
> I
> > > > >> would
> > > > >> have liked my 1st WISP would have done for me but then again
thats
> > > > why I
> > > > >> now have more customers then them and they are really pissed..
> > > > >>
> > > > >> I will say it again customer service is CRUCIAL to keeping a wisp
> > > > going
> > > > >> no
> > > > >> matter how tiring it is to you..
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>   ----- Original Message -----
> > > > >>   From: Rudolph Worrell
> > > > >>   To: [EMAIL PROTECTED]
> > > > >>   Sent: Sunday, October 19, 2003 3:30 PM
> > > > >>   Subject: RE: [smartBridges] Beta 1.0.08 locking up Ethernet
> anyone
> > > > >> else??
> > > > >>
> > > > >>
> > > > >>   Looks like you guys are experiencing what I had a few weeks
back
> > > > when
> > > > >> I
> > > > >> lost my whole network and had to reset my APPO every time.
> > > > >>
> > > > >>   I was not using the new firmware though.  I also was using an
> APPT
> > > > in
> > > > >> CB
> > > > >> mode to feed the APPO.  I fixed it by using a separate APPO to
link
> > > > back
> > > > >> to the APPT.  I upgraded the firmware to the same version an it
> seems
> > > > to
> > > > >> be fine now.
> > > > >>
> > > > >>   I also was doing changes when my APPO stopped associating with
> > > > >> clients.
> > > > >> Good Luck!
> > > > >>     -----Original Message-----
> > > > >>     From: [EMAIL PROTECTED]
> > > > >> [mailto:[EMAIL PROTECTED] Behalf Of Blazen
Wireless
> > > > >>     Sent: Sunday, October 19, 2003 5:16 PM
> > > > >>     To: [EMAIL PROTECTED]
> > > > >>     Subject: Re: [smartBridges] Beta 1.0.08 locking up ethernet
> > > > anyone
> > > > >> else??
> > > > >>
> > > > >>
> > > > >>     Something else too now it appears not sure due to the
firmware
> > > > that
> > > > >> some of the units are losing association to the APPO or the APPO
is
> > > > >> dropping clients I have 28 on this APPO and I have to reset it
for
> 5
> > > > >> of the clients to reassociate? Its seems to be a little hotter
> today
> > > > >> again it was cooling off. I would say its about 100% according to
> > > > >> local weather forecasts.. Its been showing this symptom now for
the
> > > > >> past couple of days as it has been hotter..
> > > > >>
> > > > >>     I wish this was just all a bad dream...
> > > > >>
> > > > >>       ----- Original Message -----
> > > > >>       From: Bobby Bounds
> > > > >>       To: [EMAIL PROTECTED]
> > > > >>       Sent: Sunday, October 19, 2003 2:38 PM
> > > > >>       Subject: Re: [smartBridges] Beta 1.0.08 locking up ethernet
> > > > anyone
> > > > >> else??
> > > > >>
> > > > >>
> > > > >>       YES, we have seen this behavior recently........the
firmware
> is
> > > > >> buggy and SB does not seem to know the meaning of regression
> > > > >> testing, so they fix one thing only to have it break something
> else.
> > > > >> We have wasted numerous hours in the last few weeks on installs
> > > > >> where signal strength is great but IP traffic won't pass. We
> finally
> > > > >> get it to work thru what seems to be magic.
> > > > >>
> > > > >>       We have also seen problems on API, APPO and APPI's using
the
> > > > new
> > > > >> firmware where the RSSI at the CPE is 90% but the unit won't
> > > > >> associate. I've never seen this before.
> > > > >>
> > > > >>       It sucks to be me.
> > > > >>
> > > > >>       Bobby Bounds
> > > > >>       Airwave Internet, LLC
> > > > >>
> > > > >>
> > > > >>
> > > > >>         ----- Original Message -----
> > > > >>         From: Blazen Wireless
> > > > >>         To: [EMAIL PROTECTED]
> > > > >>         Sent: Sunday, October 19, 2003 11:17 AM
> > > > >>         Subject: [smartBridges] Beta 1.0.08 locking up ethernet
> > > > anyone
> > > > >> else??
> > > > >>
> > > > >>
> > > > >>         Has anyone else seen this on any of the ABO or ABI units?
> > > > >>         I have had a few now that have NO more problems with
> > > > >> reassociation
> > > > >> to the tower yet about 2 -3 times a week the Ethernet TRANSMIT
> > > > >> side shuts down as far as the statistics show when you log into
> > > > >> the radio. It reports 1 and if you look at the receive side it is
> > > > >> in the hundreds of thousands of bytes..
> > > > >>
> > > > >>         If you simply software reboot the radio it comes back
alive
> > > > and
> > > > >> traffic starts to pass and both sides increment transmit and
> > > > >> receive for a few days then it locks up again. It almost seems
> > > > >> like when it auto reboots it does not bring up the Ethernet all
> > > > >> the way. I have downgraded to 1.0.07 to confirm that it is in the
> > > > >> firmware. This customer has about 85% rssi and 90% link quality
so
> > > > >> I don't see how it would be interference.
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>
> > > > >>         Martin & Steve
> > > > >>         Blazen Wireless
> > > > >>         909-326-5003
> > > > >>         www.blazenwireless.com
> > > > >
> > > > >
> > > > > S�mundur Johannsson Technician
> > > > > eMax Wireless Internet
> > > > > Hlidasmari 8
> > > > > 201 Kopavogur Iceland
> > > > > Tel :(354) 5444454
> > > > > FAX :(354) 5444453
> > > > > www.emax.is
> > > > >
> > > > > ----------ANNOUNCEMENT----------
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> > > > >
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> > > > >
> > > >
> > > >
> > > > S�mundur Johannsson Technician
> > > > eMax Wireless Internet
> > > > Hlidasmari 8
> > > > 201 Kopavogur Iceland
> > > > Tel :(354) 5444454
> > > > FAX :(354) 5444453
> > > > www.emax.is
> > > >
> > > > ----------ANNOUNCEMENT----------
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> > > >
> > >
> > >
> > > Martin Moreno
> > > Blazen Wireless
> > > 909-326-5003
> > > www.blazenwireless.com
> > > ----------ANNOUNCEMENT----------
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> >
> >
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>
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