----- Original Message -----
Sent: Tuesday, November 11, 2003 12:08
PM
Subject: [smartBridges] 1.08 Lockups
& Powershot question
I'm wondering if anyone else is experiencing
problems still with AirBridge units locking up? We had a unit (which I
informed support@ about) which locked up with 1.08 firmware, and I was
wondering if anyone else is using 1.08 firmware and expereinced no problems?
We find - if a 1.08 customer locks up you have to 'truck roll' out to them -
the ethernet side just won't come up. Secondly, what exactly does the
PowerShot POE injector do? Or maybe I should rephrase, does it *only* inject
power into the unit? The reason I ask, is that, tonight we had a truck roll to
a 1.08 firmware customer. The unit responded perfectly from the wireless side,
but not from the ethernet side, a power cycle wouldn't clear it. Went round
there, plugged in the trusty Compaq laptop and as soon as simple monitor
started - wallah, ethernet statistics started incrementing. Problem was, when
I disconnected the laptop, and plugged the cable back into the customers PC -
no internet access. So I pulled out the RJ45 plug that connects to the
smartbridge (The cable carrying power & data) - thus removing all power to
the Smartbridge unit - I left the POE connected tho, and plugged the end POE's
black back end into my laptop - worked perfectly (I use a different public IP
to test then the one the customer was using). I next changed my IP to that of
my customers PC - and nothing - no traffic. I then unplugged the
powershot (powering off all SmartBridge equipment), and replugged it in to My
PC - all was perfect. I then plugged it into the customers PC and it
was perfect. So my question is, what else is the PowerShot
doing? or - if it is a pure injector, any ideas why what happened,
happend?
One last thing, please track down whatever it
is causing timeouts on certain airbridge units using 1.08 - 1.07
suffers from dissassocation it seems which is bit of a pain. Oh
and finally, I took the liberty of screencapturing the statistics of a locked
up 1.08 unit (from the wireless side ) - You can find them on www.sigmat.demon.co.uk/smartbridge/.
The ethernet counter does not increment, and aged packets seemed to stick at
4?
Regards
Colin.
