[smartBridges] Introducing another new Tech Support Guy from smartBridges

[sB Tech Support]

Allow me to introduce our new Tech Support Guy, Balan who has just joined us in the support team. He came from Networking and Communication background and has many years of experience in the same field on customer support. He is MCSE certified and obtained many other certifications.   His past experience was providing pre & post sales support including installation and maintenance of LAN projects which encompass setting up of Servers, Email servers, Anti-Virus solutions, Wireless LAN solutions, switches, routers, remote access products, VPN solutions, content delivery solutions and other products. He also gained the experience of functioning as a helpdesk personnel handling calls, trouble ticket generation and fault escalation. Soon, you will get to know him and be interacting with him on exchanging views, discussion and addressing issues.   Alex sB Tech Support