RE: [smartBridges] A smartBridges Press Release - 24 Nov 2003

[Tom Haynes]

Title: Untitled Document

Every product has its issues in one form or another. The trick is to make it work in your environment and test any changes. There are thousands of deployments out there that are working great (including mine). Don’t forget that we are on a support list and that implies that we see most of the problems and few of the successes. This medium requires some knowledge that most people have limited experience with to diagnose problems. A basic networking background in not always enough to deploy a successful WISP but it is usually not that bad. To everyone that has had problems, I’m not saying that your hardware was not the issue, but I think that problems have been minimal and short lived.   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Morrison Sent: Monday, November 24, 2003 2:02 PM To: [EMAIL PROTECTED] Subject: Re: [smartBridges] A smartBridges Press Release - 24 Nov 2003   I was looking into purchasing some of their equipment, but I'm a little scared now...   ----- Original Message ----- From: Patrick To: [EMAIL PROTECTED] Sent: Monday, November 24, 2003 1:25 PM Subject: Re: [smartBridges] A smartBridges Press Release - 24 Nov 2003   Well, since for the most part smartbridge units are full of "issues"....maybe screwed up is a little harsh, but relatively accurate. Since anytime someone reports a problem to SB, the immediate answer is, "well it doesn't happen in our lab."  I know SB is better than any other vendor that I know of at listening and addressing issues, eventually.  My problem is all the stupid little querks about their products. They work for a couple months then flake out, then 3 firmware versions later, something that use to work is broken, then power must be the issue and you must buy different power supplies, the list goes on. Don't get me wrong, when a unit works it works just fine, then all of a sudden it doesn't.  That's how I figure.   Patrick ----- Original Message ----- From: Bullit To: [EMAIL PROTECTED] Sent: Monday, November 24, 2003 1:06 PM Subject: Re: [smartBridges] A smartBridges Press Release - 24 Nov 2003   How do you figure?   Michael ----- Original Message ----- From: Patrick To: [EMAIL PROTECTED] Sent: Monday, November 24, 2003 10:57 AM Subject: Re: [smartBridges] A smartBridges Press Release - 24 Nov 2003   Wow...50,000 more screwed up units out there...