One reason for the red button being greyed out would be an open dialog box asking you a question, is there anything open on top of the window?
Sam MacAmbulance Ltd. Providing Affordable Mac/PC Support and Web Development Sam Mullen +44 (0)7747778022 <tel://+447747778022> [email protected] <mailto:[email protected]> www.macambulance.co.uk <https://www.macambulance.co.uk/> MacAmbulance Ltd. is a registered company in England & Wales, registration number 8466597 This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. > On 6 Nov 2017, at 18:51, Gillian Snoxall <[email protected]> wrote: > > Hi Sam, > > Yes, it is in a separate window. Not in the drafts at all. The picture-signs > at the top (the send arrow, reply arrows, and the paper-clip) are all greyed > out. > > I looked in the Window menu at the top of the screen, and this is all it > showed: > > <Screen Shot 2017-11-06 at 18.47.36.png> > > I can't close the window containing the draft email, because nothing happens > when I click on the little red button. > > Thank for your usual willingness to help, Sam. > > Gilly > > >> On 6 Nov 2017, at 18:17, Sam - MacAmbulance <[email protected] >> <mailto:[email protected]>> wrote: >> >> Is that in a separate window or is it saved in your drafts? If it’s just in >> your drafts, it could also be a window in the background behind the main >> message viewer. >> >> Try clicking the Window menu at the top of the screen, are there multiple >> windows listed at the bottom of that menu? What happens when you close the >> window containing the draft email? >> >> Sam >> >> >> MacAmbulance Ltd. >> Providing Affordable Mac/PC Support and Web Development >> >> Sam Mullen >> +44 (0)7747778022 <tel://+447747778022> >> [email protected] <mailto:[email protected]> >> www.macambulance.co.uk <http://www.macambulance.co.uk/> >> MacAmbulance Ltd. is a registered company in England & Wales, registration >> number 8466597 >> >> This email is intended solely for the addressed recipients and may contain >> privileged or confidential information. >> If you have received this email in error please notify the sender and delete >> the email immediately. >> >> >> >> On 6 Nov 2017, at 15:53, Gillian Snoxall <[email protected] >> <mailto:[email protected]>> wrote: >> >> Hi Smuggers, >> >> I was about to send an email with a “birthday card background”, but changed >> my mind. Now it refuses to be deleted or even sent (e.g. to myself). I >> simply cannot get rid of it. Even “Force quit” doesn’t work. >> >> Any suggestions for forcing it to quit? >> >> Gilly >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send an email to [email protected] >> <mailto:[email protected]>. >> Visit this group at https://groups.google.com/group/smug >> <https://groups.google.com/group/smug>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Sussex Mac User Group" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected] >> <mailto:[email protected]>. >> To post to this group, send email to [email protected] >> <mailto:[email protected]>. >> Visit this group at https://groups.google.com/group/smug >> <https://groups.google.com/group/smug>. >> For more options, visit https://groups.google.com/d/optout >> <https://groups.google.com/d/optout>. > > > -- > You received this message because you are subscribed to the Google Groups > "Sussex Mac User Group" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at https://groups.google.com/group/smug > <https://groups.google.com/group/smug>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at https://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
