In case it's helpful, if this is just a QR code, I used to take a screenshot and use that, and it worked. If it doesn't (as sometimes happens), having the original ticket available might be useful though. (I'm not entirely sure what the 'original ticket' *is* these days but Chiltern give you a pdf by email as well as a Wallet item)

Cheers,

J


On 12 Jun 2025, at 11:01, Derek Cross wrote:

Many thanks Cliff.
Derek

On 12 Jun 2025, at 10:57, Cliff Wootton <[email protected]> wrote:

It is straightforward if you get the email containing the ticket to the account that you use on the phone. You need to be able to open and read it on the device. That's probably your iCloud account.

If the email comes to your Mac on a different account you can either forward the email to the correct account or move the email message to the correct inbox in the Mac mail client.

Then open the message on the phone in the mail app and you should be able to click on the ticket. Mail knows that this can be added to the wallet and it happens automatically.


On Thursday, 12 June 2025 at 10:47:12 UTC+1 philippe chandless wrote:
Hi Derek,
I use the SNCF Connect app but I presume it's roughly the same for all apps. If you go to the 'My tickets' you can select 'Import ticket'. You then have to use your booking number (and maybe the person who made the booking's surname) to add the ticket to your wife's phone.

I hope this helps
Philippe
On 12 Jun 2025 at 10:36 +0100, Derek Cross <[email protected] <>>, wrote:
Good morning Smuggers

When I buy two online return train tickets for my wife and me, how do I transfer her ticket from my iPhone (13) wallet to hers iPhone (16)?

Thanks,
Derek


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Cheers,

Jason

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