Hi gang,
We have an iMac that was set up as dual-boot. I never used the 'UCL
version' of the boot. Somehow the version of iMovie has got out of sync
with the OS (too old or new, not sure).
I tried updating the system to 14.6 from 14.3 (those numbers from
memory) so we could use iMovie again but it stalled halfway through
(three times, via different methods). I decided this was probably the
management software (jamf).
Conversation with ISD has ended up with them deregistering it with jamf
and advice: 'The device will need to be wiped and reset in order to
remove managed config.'
They then sent me the link to [Erase Apple devices – Apple Support
(UK)Opens a new
window](https://support.apple.com/en-gb/guide/deployment/dep0a819891e/web)
I have done this kind of thing too many times to expect it to be simple
so would appreciate any reality checks. I'm getting quite laconic
replies so hope some of you are more 'hands-on' with this, and know the
twists and turns of doing this in practice.
- the machine no longer has an ethernet connection (moved from original
room) so has to be logged into a (weak) wifi signal by each user. The
room does not apparently have any ethernet cabling in it.
- that document talks about 'Erase all content and settings' which is
not the same as 'wiped and reset'. It will be much easier to do the
former as it retains the OS. Otherwise I assume I'm looking at a remote
(very slow) reinstall of the OS. I think my question is 'at what depth
does jamf function?' It intercepts the machine for you to agree to UCL
policies before you can login. Will Erase all content and settings get
jamf out of the machine?
- does jamf know it's disabled on the machine if a different user than
the UCL admin logs in? We do have an admin user account on it.
Because it takes so long (hours) to download even a moderate size OS
update and I'm generally only in one day a week, I can't just leave it
running/updating.
Basically, this is a fishing trip in the lake of your collective
experience: what kind of hitches should I expect? I can't leave the
machine disabled for a week if it fails after I've gone home that day;)
Cheers,
Jason
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