On Tuesday, July 27, 2004, 4:42:26 AM, Bonno wrote: BB> Hi,
BB> [.....] >> The spam@ address is ONLY for submitting spam that you wish to have >> filtered. BB> About that.... I have been sending the occasional spam mails as an BB> attachment, that way you have the full message including any headers. Is BB> that indeed the preffered way? Yes, if it's easy for you to do. However the only data we will collect from the headers in a submission to spam@ are: * Malformed headers that we can identify. * IP data that we can verify automatically. Simply forwarding the spam will also work nicely though... In most cases we code for text, uri, and structures in the message content so it is usually fine to simply forward spam to the spam@ address. If you use TheBat! or another email client that supports redirect then use that - because redirect also preserves the header information and content. Avoid any forwarding process that rewrites and/or "defangs" the message in any way. Submissions to spam _should_ be in their original condition, but that is not strictly necessary. The reason for this is that submissions to spam@ are open and therefore subject to abuse so our policies for processing these messages are geared toward avoiding abuse and preventing false positives. Some of these guidelines are: * spam@ submissions are anonymous - we do not respond to notes of any kind that claim to be from anyone. * If we have any doubt about a spam@ submission we skip it. * We strongly consider that any submission to spam@ may be forged. This is also true of false@ submissions which must be verified by the license id and the sender's address plus (occasionally) the source IP. * If we cannot code a spam@ submission for everyone then we will not code it. That means, if we suspect the possibility of a false positive then we will ignore the submission. Our goal is for the core rulebase to tag messages that all of our users will agree are unwanted (spam). --- If you have a chronic spam issue with a particular submission and you suspect we have ignored it for some reason then please contact us about it at our support@ address and request a local black rule. Remember that our support@ address is filtered though - so if you send us spam there we will not get the message. * If the message is garbled or modified in any way we may ignore it unless we can explain the process and decipher the content. I hope this helps clear things up. For reference, spamtrap data follows an entirely different set of rules because the process is automated and more tightly controlled. For information on submitting spamtrap data please contact us off list at [EMAIL PROTECTED] Thanks! _M This E-Mail came from the Message Sniffer mailing list. For information and (un)subscription instructions go to http://www.sortmonster.com/MessageSniffer/Help/Help.html
