On 1/9/2012 4:15 PM, Colbeck, Andrew wrote:


<snip/>

If there's here for the SortMonsters, it's to make sure that a "bad matrix" error doesn't interfere with downloading a fresh rulebase so that SNFserver.exe can get itself out of that jam.

SNFServer will reject a bad rulebase and keep running with the old one. So, if somehow a bad rulebase shows up then SNFServer won't crash... it will keep trying to get a new rulebase with the getRulebase script until it is successful. By default it will try about once every 3 minutes if it's not initially successful.

However, once SNFServer is down for any reason, it will refuse to start without a good rulebase file to work with.

The SNFClient utility can only attempt to ask SNFServer to scan a message -- it can't do it by itself. If SNFClient is not able to contact SNFServer and get a good answer then it will create SNFClient.exe.err to explain the problem and will return 0 to the calling program -- It returns 0 as a fail-safe so that the messages will go through. Better to allow all messages through than to block any good messages by mistake.

On a well functioning system there should [almost] never be an SNFClient.exe.err file. I say [almost] because things happen from time to time on every system.

However, if you see a .err message, check it out. If they persist - something is wrong.

If you try to start SNFServer and it is unhappy, then download a fresh rulebase first. It's usually a good quick-fix.

Best,

_M
-- 
Pete McNeil
Chief Scientist
ARM Research Labs, LLC
www.armresearch.com
866-770-1044 
x7010

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