Darin,
I'm not seeing that sort of thing. With 3.x, there doesn't appear to be
any extraneous file creation in the Sniffer program directory, and never
any TMP files in my spool. I do not have Sniffer modifying headers, so
that may be different on our systems.
Matt
On 6/27/2013 5:25 PM, Darin Cox wrote:
When we had sluggish performance similar that yours, resulting in
numerous sniffer .tmp files in the spool, the cause was eventually
traced to a proliferation of files in the sniffer directory. Clearing
them out brought performance back up to normal.
Darin.
*From:* e...@protologic.com <mailto:e...@protologic.com>
*Sent:* Thursday, June 27, 2013 5:17 PM
*To:* Message Sniffer Community <mailto:sniffer@sortmonster.com>
*Subject:* [sniffer] Re: Slow processing times, errors
We were experiencing this several days ago and couldn't find a fix
that worked or worked for long. We uninstalled SNF and reinstalled and
have not detected a problem since. I will check the logs and report
back if I see anything intermittent.
Sent using SmarterSync Over-The-Air sync for iPad, iPhone, BlackBerry
and other SmartPhones. May use speech to text. If something seems odd
please don't hesitate to ask for clarification. E.&O.E.
On 2013-06-27, at 2:06 PM, Matt wrote:
> Pete,
>
> I've had many recent incidences where, as it turns out,
SNFclient.exe takes 30 to 90 seconds to respond to every message with
a result code (normally less than a second), and as a result backs up
processing. Restarting the Sniffer service seems to do the trick, but
I only tested that for the first time today after figuring this out.
>
> I believe the events are triggered by updates, but I'm not sure as
of yet. Updates subsequent to the slow down do not appear to fix the
situation, so it seems to be resident in the service. When this
happens, my SNFclient.exe.err log fill up with lines like this:
>
> 20130627155608, arg1=F:\\proc\work\D6063018a00002550.smd : Could Not
Connect!
>
> At the same time, my Sniffer logs start showing frequent
"ERROR_MSG_FILE" results on about 1/8th of the messages.
>
> I'm currently using the service version 3.0.2-E3.0.17. It's not
entirely clear to me what the most current one is.
>
> Any suggestions as to the cause or solution?
>
> Thanks,
>
> Matt
>
>
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