Hi there,

Thanks James for being proactive on this over the weekend and thank you Jan
for bringing this up!

Yes those comments were highly offensive. I deleted some and banned some
other users. Our Fb tends to be more concentrated nexus of offensive
trolling. G+ we can apply the same discretion of going through and deleting
the offensive commentary.



On Sun, May 24, 2015 at 11:16 AM, James Alexander <[email protected]>
wrote:

> I have hidden the worst thread I saw (I'm on vacation still but felt it
> was pretty bad) as well as a couple of the stupid comments.
>
> I also think leaving a comment as Wikipedia warning the user who made the
> thread I hid would be good. I got a 2nd opinion from Philippe (no one else
> was responding) but am going to wait for 20 minutes before I post. Will go
> ahead and do so if I don't hear anything to the contrary. What I plan to
> post is below (this is in response to their latest post in the thread about
> how you have to respect other peoples opinion, I don't have to accept your
> opinion that someone is a 'disgusting beast' on our page, no)  :
>
> You are welcome to have your opinions Kitty, however you are not welcome
>> to say something like that here. This thread has been hidden (it is still
>> visible to you and your friends), I am happy to delete it if you'd prefer.
>> Further comments along these lines however will cause you to be banned from
>> further discussion on Wikipedia posts.
>
>
> I'm not against having a more formal safe spaces policy that we post on
> the facebook page (we can't moderate Twitter much, we can google+ though I
> think? at least on our board). I would prefer we have a light hand, but
> these comments were not borderline.
>
> James Alexander
> Community Advocacy
> Wikimedia Foundation
> (415) 839-6885 x6716 @jamesofur
>
> On Sun, May 24, 2015 at 6:39 PM, Jan Ainali <[email protected]>
> wrote:
>
>> Hi,
>>
>> Is there any policy in moderating threads on social media accounts?
>>
>> I am specifically thinking on this example:
>> https://www.facebook.com/wikipedia/posts/10153251771908346
>>
>> There is quite a few demeaning comments there. I would have hoped for a
>> zero tolerance policy towards these. Now the volunteer who was taking the
>> photos are trying to debate (forgetting to not feed the trolls).
>>
>>
>> *Best regards,Jan Ainali*
>>
>> CEO, Wikimedia Sverige <http://wikimedia.se>
>>
>>
>>
>> *Tänk dig en värld där varje människa har fri tillgång till
>> mänsklighetens samlade kunskap. Det är det vi gör.*
>> Bli medlem. <http://blimedlem.wikimedia.se>
>>
>>
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-- 
Michael Guss
Research Analyst
Wikimediafoundation.org
[email protected]
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