Igor Sobrado wrote: > > If Soekris Engineering wants to sell computers to the European market > this company should accept European laws; if a problem on the > manufacturing process is discovered on the first month of use of an > equipment the company *must* replace the defective unit with a new one, > except when the customer agrees about this unit be fixed. Period. > > I asked for a replacement unit and they denied this option. > > I am sorry for being so harsh, but I got three Soekris computers for > personal use and OpenBSD development in the last years. Perhaps a > corporation may afford dropping these computers if broken, but the > amount of money I spent on the last unit is a concern for me. >
Yeah it is kind of sad here in the US, but it's the capitalist system :). If you don't like the support, don't buy them anymore. I sent Soekris an email about this issue (the second time around) and no response yet. I've got 5-10 more people interested in our solution involving the net5501, but perhaps I should look at PC Engines instead? Kind of sad to go with another vendor after nailing down a nice solution, but that's life. Nick _______________________________________________ Soekris-tech mailing list [email protected] http://lists.soekris.com/mailman/listinfo/soekris-tech
