Hi, Many thanks for your intention to narrow the problem. Just give us some time to investigate this problem. If you don't hear from us by this week, could you send a reminder to this email thread? Many thanks.
Regards, Chris Chia Softimage QA Analyst On 8 May, 2012, at 4:21 PM, "Szabolcs Matefy" <szabol...@crytek.com<mailto:szabol...@crytek.com>> wrote: Thanks Chris, I just wanted to help you guys to narrow what might cause the issue :) From: softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Chris Chia Sent: Tuesday, May 08, 2012 10:10 AM To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com> Subject: RE: Strange issues with keyboard Hi Szabolcs, We have seen the defect you have logged with our Support Staff, Manny. We are able to reproduce this defect. Ticket: SOFT-6072 We have sent this issue to our developer for investigation. We will reply you once we have certain findings. Regards, Chris Chia QA Analyst / ICE, FaceRobot and General Specialist, Autodesk Media and Entertainment From: softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> [mailto:softimage-boun...@listproc.autodesk.com]<mailto:[mailto:softimage-boun...@listproc.autodesk.com]> On Behalf Of Szabolcs Matefy Sent: Tuesday, May 08, 2012 3:40 PM To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com> Subject: Strange issues with keyboard Hey In this particular version of XSI (2013) we’ve experienced a strange issue. When Photoshop runs in the background some keystrokes are stolen by Photoshop. For example ALT+7 seven should open the Texture Editor but nothing happens. We are using Photoshop CS4, I am using CS6 (I have no issue). Anyone with similar experience? The interesting thing is that it’s not consistent what keys are stolen, it seems that mostly the ALT and numbers, but it differs a bit from user to user what exactly… Cheers Szabolcs ___ This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. Crytek GmbH - http://www.crytek.com - Grüneburgweg 16-18, 60322 Frankfurt - HRB77322 Amtsgericht Frankfurt a. Main- UST IdentNr.: DE20432461 - Geschaeftsfuehrer: Avni Yerli, Cevat Yerli, Faruk Yerli
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