Even if users can’t submit CER via Linux, one could always email me the defect ;)
From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Raffaele Fragapane Sent: Wednesday, July 18, 2012 12:10 PM To: softimage@listproc.autodesk.com Subject: Re: What’s a CER? They do get them via escalation though ;) On Wed, Jul 18, 2012 at 12:15 PM, Eric Thivierge <ethivie...@gmail.com<mailto:ethivie...@gmail.com>> wrote: I think you're missing a big chunk of higher end Softimage production issues without a Linux version of this. -------------------------------------------- Eric Thivierge http://www.ethivierge.com On Tue, Jul 17, 2012 at 11:23 PM, Stephen Blair <stephen.bl...@autodesk.com<mailto:stephen.bl...@autodesk.com>> wrote: Hi Alan That's correct, there are no CERs on Linux -----Original Message----- From: softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> [mailto:softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com>] On Behalf Of Alan Fregtman Sent: July-17-12 8:40 AM To: softimage@listproc.autodesk.com<mailto:softimage@listproc.autodesk.com> Subject: Re: What’s a CER? Are they Windows-only? Because I never see one pop up in my CentOS at work when SI segfaults. On Mon, Jul 16, 2012 at 9:38 PM, Chris Chia <chris.c...@autodesk.com<mailto:chris.c...@autodesk.com>> wrote: > Hi all, > A lot of users don’t know what a Crash Error Report (CER) is or why they’re > important for the Softimage Team. I’d therefore like to share this with > everyone :D > > Crash Error Reports (CERs) are an important means for us to collect data from > Softimage when it exits abruptly. This data includes call stacks, hardware > specs, etc. and help us to track down hard to repro crashes. Please therefore > continue to submit CERs so that we can make Softimage more stable. > > Often what really helps to nail down issues are the actions and data > customers were doing/using in Softimage before it crashed. It would therefore > really help us if you could describe what you were doing when the crash > occurred and you can do this in the CER dialog that pops up (see image > attached). Please also include your email address so we can contact you for > more information. This is especially important when for some reason the data > in the CER is incomplete or we have some follow-up questions to ask. Your > email will of course be kept confidential and only used in connection with > the CER that you submitted. > > Looking forward to improving the quality of Softimage (with the help of > everyone). > > > > Regards, > Chris -- Our users will know fear and cower before our software! Ship it! Ship it and let them flee like the dogs they are!
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